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Howdens - Southport Reviews 

74
TrustScore 4.5 out of 5

4.7

Units 9 - 14, Blowick Industrial Estate, Crowland Street, PR9 7RU Southport, North West, GB


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Rated 5 out of 5 stars

Really good on kitchen designs Lucy is always spot on. I always get here to measure my kitchens and Price I have been using Howdens since I moved in the area 15 years ago good quality kitchens

Company replied

Rated 5 out of 5 stars

Very happy with my Howden's kitchen! Great advice from Phil on the layout of the kitchen and the best options for us. The kitchen was delivered complete and on time. Everyone was friendly and helpf... See more

Company replied

Rated 5 out of 5 stars

Great support from Chris on my kitchen design and continued support with my many questions and design changes. Kitchen now in, results quality product, robust and value for monies.

Company replied

Rated 5 out of 5 stars

Fire door and fittings. Door was ideal for environment and the fittings kit saved time sourcing, everything work as good as possible. Great service as always. Reliable and very competent.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 9 - 14, Blowick Industrial Estate, Crowland Street, PR9 7RU, Southport, North West, United Kingdom

  • 01704 533 037

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

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4.7

All reviews

(74)

9,285 reviews in the last 12 months

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Rated 5 out of 5 stars

I was dealt with by a young member of…

I was dealt with by a young member of staff in a very professional and friendly manner
I subsequently had a query with the order and made a return visit , yet again the same member of staff resolved the situation promptly
Very well done
Excellent service

May 20, 2022
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Reply from Howdens - Southport

Hello Colin, Thanks for reviewing our Howdens – Southport depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

I'm new to Howdens and I have to say

I'm new to Howdens and I have to say, I'm impressed so far.

The staff were extremely helpful and made me feel like a long term valued customer. The quality of the kitchen unit I purchased was good and the unit was readily available and well packaged.

Good first impressions.

May 9, 2022
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Reply from Howdens - Southport

Good morning, Thanks for reviewing our Howdens – Southport depot. Have a great day, Tash.

Rated 5 out of 5 stars

A***

A*
Efficient team at southport from everyone involved

April 3, 2022
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Reply from Howdens - Southport

Good morning, Thanks for leaving this positive review. Have a great day, Tash.

Rated 4 out of 5 stars

The quality of the goods is excellent…

The quality of the goods is excellent and Chris who did the design was fantastic. I had to call at the shop a couple of times to buy and when asked for something that I hadn’t ordered in advance, it seemed to be quite a big issue for the cashier.

March 6, 2022
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Reply from Howdens - Southport

Hello Liz, Thank you for taking the time to leave this review. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. All the best, Tash.

Rated 5 out of 5 stars

Staff always helpful

Staff always helpful, nothing is too much trouble

January 14, 2022
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Reply from Howdens - Southport

Hi Claire, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 4 out of 5 stars

Delivery was late

Delivery was late , so rearranged for the next day
Driver very helpful with the delivery though

December 31, 2021
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Reply from Howdens - Southport

Good afternoon Emily. Thank you for your great feedback. All the best, Harriet.

Rated 5 out of 5 stars

200% customer service

Recently re-opened our account with Howdens, this time at the Southport branch.
The first order was an oven and a built-in fridge freezer. I made a mistake with the order that was only identified when we opened the fridge freezer cardboard box. Explained the problem to Lucy and she agreed to exchange the (unused and still plastic wrapped and repacked) unit, for the correct one.
It was my mistake, but they were superb in their response. Six stars.

December 10, 2021
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Reply from Howdens - Southport

Hi Rod, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 5 out of 5 stars

Home from home to make a home

Home from home to make a home, good coffee

November 19, 2021
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Reply from Howdens - Southport

Good afternoon Andy, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Ellie.

Rated 3 out of 5 stars

Depot visits

Had to visit depot on 4 occasions and each time there was 1 counter salesperson on and more than 1-3 customers waiting along with myself, on avetage I waited more than 20 minutes per visit. More counter staff as customers attend and needing prompting to attend counter as office staff seemed to not ensure customers are attended to. Disappointed.

November 9, 2021
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Reply from Howdens - Southport

Thank you for bringing this matter to our attention, Peter. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Good service

Friendly courteous staff, who were helpful and efficient. This is not my usual depot but just as good a service.

August 22, 2021
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Reply from Howdens - Southport

Hi Stuart, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 3 out of 5 stars

I have 2 joiner who work for me and…

I have 2 joiner who work for me and they both have better rates in the account than me. I don’t understand how I’m the contractor and the joiners who work for me get better rates

August 10, 2021
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Reply from Howdens - Southport

Thank you for bringing this matter to our attention. Can you please email reviews@howdens.com with your contact details so we can provide further help?

Rated 4 out of 5 stars

Really great service.

Really great service.
Took measurements of the kitchen in to our local depot in Southport , on the Friday for the free planning service by Chris
Ordered the units and appliances on Saturday morning ,items delivered on Monday ,for our fitter to start the installation on the Wednesday
Only tiny issue was a shelf and hinge were missing from the order .
Staff could not be more helpful particularly Dave who assisted with the order from start to finish.
The kitchen is finished and it looks amazing.
Would definitely recommend Howdens .

August 5, 2021
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Reply from Howdens - Southport

Hi. Thank you for your positive review. It's great to read your feedback regarding our service. Many thanks, Harriet.

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