Absolutely fantastic store all the staff are so helpful Thankyou so much ! I can highly recommend this store I love my new doors and handles. Well done to you all can’t Thankyou enough your all brilli... See more
Company replied

Blocks J1 & J2, Stourbridge Industrial Estate, Mill Race Lane, DY8 1JN West Midlands, Wales & West, GB
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Absolutely fantastic store all the staff are so helpful Thankyou so much ! I can highly recommend this store I love my new doors and handles. Well done to you all can’t Thankyou enough your all brilli... See more
Company replied
Fantastic depot, always worked with the team for years and love the energy and how I always feel so welcome. Had many kitchens, bedrooms and joinery over the years. Thank you Howdens stourbridge!!... See more
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It took only one phone call when my elderly frail mother had a problem with her (just) out of warranty freezer. Alex listened, was understanding and went above and beyond to resolve the problem on the... See more
Company replied
Absolutely thrilled with world class customer service at Howdens, Stourbridge. Thanks especially to Scott for helping set up my account, keeping in contact about my order and having it exactly when... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Blocks J1 & J2, Stourbridge Industrial Estate, Mill Race Lane, DY8 1JN, West Midlands, Wales & West, United Kingdom
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I contacted Sheila after previously being dissatisfied with a response re the quality of my Mom’s kitchens units. Sheila took the time to listen and understand what was wrong . She went to great lengths to resolve my complaint and I am now happy with the outcome .

Reply from Howdens - Stourbridge
This is my 3rd kitchen this year from Howdens, firstly the product is excellent but almost more importantly the customer service is exceptional from Adele in the design studio to Helen, Chloe and Scott on customer services I could not fault them. I used a fitted recommended by them this time Joe Osborne who is first rate! Will most certainly be using Howdens again in the future and would highly recommend both the product and the service.

Reply from Howdens - Stourbridge
Disaster.
Incomplete deliveries with no prior communication.
Warped doors.
Damaged cabinets.
Missing and insufficient parts
No response to put things right.

Reply from Howdens - Stourbridge
Great commination from beginning to end. From initial contact to after care the staff are very willing to help.
The product is very good too.

Reply from Howdens - Stourbridge
We had a problem with a kitchen appliance , took the problem to Sheila deputy manager in Howdens.
She took the trouble to sort our problem out with a good result, she was professional and very helpful.

Reply from Howdens - Stourbridge
Workmen been sat here all day. Still waiting for delivery. Can’t tell us where the delivery men are and informed items missing. I hope this isn’t an indication of what the actual product will be like.

Reply from Howdens - Stourbridge
Very pleasant staff at the Rowley Regis branch . Items sorted out quickly no issues
Really helpful …

Reply from Howdens - Stourbridge
The manager Hayley in Stourbridge is absolute diamond. Hayley sorted out my kitchen quote to bring it into budget after other suppliers let me down. Thank you Hayley.

Reply from Howdens - Stourbridge
I visit Howdens (Stourbridge) a lot and other branches at times. All staff that I deal with are knowledgeable and helpful. I have to mention Scott at Stourbridge who seems to have most of the product codes in his head?
No negatives to comment on.

Reply from Howdens - Stourbridge

Reply from Howdens - Stourbridge
Excellent service, brilliant and affordable design by Jayne Tolley. Just what we wanted, very much recommend.

Reply from Howdens - Stourbridge
I’ve been working with Erica and the entire team for over a decade , she has always gone above and beyond to help and support me with great service great value and lots of laughs along the way making my experiances with Howdens a pleasure

Reply from Howdens - Stourbridge
The staff are very knowledgeable, helpful and friendly. My customer was over the moon with her new kitchen.

Reply from Howdens - Stourbridge
Always help me out and get the stock in when I need it, everyone is easy to talk to and get along with

Reply from Howdens - Stourbridge
Shay and Amy are always very helpful go to Howdens stourbridge for all kitchens and they make sure everything is sorted before delivery and sort any swaps etc for me highly recommend

Reply from Howdens - Stourbridge
Erica is alway extremely helpful and makes a good cup of tea

Reply from Howdens - Stourbridge
Staff are very good, especially on the counter.
Excellent service.
(Nice coffee too!)

Reply from Howdens - Stourbridge
Sheila and the girls was amazing! Really helpful and pleasant. Listened to what I wanted and also gave ideas.
I had a budget to work to and they made sure I was able to to meet it.
Highly recommended!!!

Reply from Howdens - Stourbridge
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