I use Swanley Branch of Howdens, always very helpful, keen prices and prompt delivery. Joe the manager, and all the girls and warehouse staff are great. Always recommend Swanley Branch.
Company replied

Unit 1, Gateway Trading Estate, London Road, BR8 8GA Kent, London, GB
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I use Swanley Branch of Howdens, always very helpful, keen prices and prompt delivery. Joe the manager, and all the girls and warehouse staff are great. Always recommend Swanley Branch.
Company replied
Had great service from start to finish. Kevin listened & helped design our kitchen how we wanted it and Keeley followed up our enquiry & helped with the finishing touches. We are very happy with our k... See more
Company replied
Brilliant service! Have used Howdens for years but through my contractors account, Simon explained all the perks of opening my own account, plus all the bonuses of signing up there and then, he did al... See more
Company replied
I purchased a kitchen together with flooring at the begining of April. This was my first purchase from this supplier and i could not have been more pleased with the products and customer service. I w... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 1, Gateway Trading Estate, London Road, BR8 8GA, Kent, London, United Kingdom
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I use Swanley Branch of Howdens, always very helpful, keen prices and prompt delivery.
Joe the manager, and all the girls and warehouse staff are great. Always recommend Swanley Branch.

Reply from Howdens - Swanley
Had great service from start to finish. Kevin listened & helped design our kitchen how we wanted it and Keeley followed up our enquiry & helped with the finishing touches. We are very happy with our kitchen and the service from the whole team at Howdens Swanley. Keeley made it a stressfree experience.

Reply from Howdens - Swanley
Exceptionally helpful and constructive kitchen planner, good choice of internal doors, prompt and efficient delivery, good quality of manufacturing and materials, all at excellent price. Can't find fault with anything, will be using again in future.

Reply from Howdens - Swanley
purchased bits on a trade day always a pleasant experience great counter and tade sales staff very helpful

Reply from Howdens - Swanley
Simon was very helpful and helped out with what I needed

Reply from Howdens - Swanley
Simon Baker was the agent dealing with, very professional and made it happen for us on time .

Reply from Howdens - Swanley
I purchased a kitchen together with flooring at the begining of April. This was my first purchase from this supplier and i could not have been more pleased with the products and customer service.
I would like to thank Joe and Carly for the best customer sevice i have experienced from any supplier for many years.

Reply from Howdens - Swanley
Brilliant service! Have used Howdens for years but through my contractors account, Simon explained all the perks of opening my own account, plus all the bonuses of signing up there and then, he did all the paperwork for me, only took 5 minutes, and I walk out with a new account, the parts I needed, and a case of beer, can’t get much better than that!

Reply from Howdens - Swanley
Carly and Joe were so helpful with my kitchen order and even beat the price of a competitor. They are both informative and warm of character. Carly in particular tells me how good I look and that makes me feel good

Reply from Howdens - Swanley
All the staff at Swanley are very helpful and friendly. Great service always. Well deserved 5 stars.

Reply from Howdens - Swanley
Unhappy with after sales service.
Via my builder we purchased a £6/700 built in Neff Microwave Oven. This has failed twice within 3 years for the same fault despite being only modestly used.
Neff referred me to Howdens under the Consumer Rights Act if I wished to dispute this being a chargeable fault as outside the standard 2 year's manufacturers warranty.
Whilst Neff have been poor on this I have had to chase Howdens by email on numerous occasions as no response to my contact attempts & escalated to 'Head Office' to get any contact / traction on this. Howdens continue to obfuscate on the acceptability of this product failure & the recourse available.
I'm left feeling Howdens were quick to take my money but less concerned with ensuring my continued satisfaction.

Reply from Howdens - Swanley
I recently bought a kitchen from Howdens swanley the Chilcomb in Reed Green . The quality of the kitchen is nice but the door panels have a gap that I can get a folded piece of paper (ie 2 sheets) into and the only reason I’ve been given for this is it’s part of the “manufacturing process” . This gap has already caught wood dust in the fitting of the kitchen and will catch dust, food, hair etc and cannot be cleaned other than with a soft brush because the recess is too deep to get a cloth into it . It’s poor design and poor manufacture in my opinion and should have a nice close fit to the rest of the door . I’ve normally been very happy with Howdens but on this occasion I’m not, hence the 2 stars plus I don’t think they’ve made any attempt to look into this properly and have fobbed me off with a few lines in an email which explain nothing . No management has even picked up the phone to me . Even my kitchen fitter agreed the gap was too large . The review would not allow me to leave a photo . I would NOT recommend this kitchen .

Reply from Howdens - Swanley
Helpful staff and a good discount compared with 'the high street' prices

Reply from Howdens - Swanley

Reply from Howdens - Swanley
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