Counter visit, slick service to identify requirements (none stocked special items) and they arranged supply for collection when needed (2 days). Arrangement for team members to go pick up the stuff wa... See more
Company replied

Units 7B & C, Burrell Way, London Road Industrial Estate, IP24 3RW Thetford, East Anglia, GB
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Counter visit, slick service to identify requirements (none stocked special items) and they arranged supply for collection when needed (2 days). Arrangement for team members to go pick up the stuff wa... See more
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Would have been better customer service if the young man had not taken a big bite of his sausage bap as I walked over to the counter to be served Spoke to me with a mouthful of food but served me in... See more
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Staff were friendly and approachable had good knowledge of products and informed me as soon as item became available which were out of stock at the time.
Company replied
Staff were amazing. Love going into the bury st Edmund’s store just for the customer service. Brought the managers specials, All Amazing apart from the howdens mixer bond. X3 for. £10 it sho... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Units 7B & C, Burrell Way, London Road Industrial Estate, IP24 3RW, Thetford, East Anglia, United Kingdom
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As normal very helpful. I’ve had a part break on a freezer and there no problem with getting a new part.

Reply from Howdens - Thetford
My app ordering was quick and very easy to do. Collection from local branch was a pleasant experience.

Reply from Howdens - Thetford
Great price and service , had exactly what I wanted in stock and usual Howdens quality . Thanks

Reply from Howdens - Thetford
Great customer and management service, friendly and knowledgeable team.

Reply from Howdens - Thetford
Counter visit, slick service to identify requirements (none stocked special items) and they arranged supply for collection when needed (2 days). Arrangement for team members to go pick up the stuff was simple and products were exactly what they were supposed to be. Costly items on the customer's perspective, but the best that could be done for what they wanted and at least the customer is very happy with the quality and finish.

Reply from Howdens - Thetford
The staff dealing with my order have been very helpful and understanding of my requirements

Reply from Howdens - Thetford

Reply from Howdens - Thetford
Very helpfull staff. Quick to serve you and friendly. If its not in stock they will get it within a day or two.

Reply from Howdens - Thetford
Awesome store,staff,
Always very helpful and get the problems if any sorted fast!!

Reply from Howdens - Thetford
Great service from start to finish nothing is to much trouble. My end users liked how they were looked after and how good the presentation was and how accommodating thet design team was

Reply from Howdens - Thetford
The Thetford team are absolutely amazing, I have a branch nearer to my home but would rather travel the extra miles for a better service, Alison and her team always go above and beyond. I have recommended the Thetford branch in the past and all that have used them have agreed with me.

Reply from Howdens - Thetford
Very friendly & very helpful in helping us understand what would suit our needs in doors & furniture.

Reply from Howdens - Thetford
Having a quite large kitchen refurbishment to ( not total replacement ).doors trim and worktops I went to my local Howden branch in Thetford. As always I found the staff to be very accommodating, helping to chose the best options at the right price, right down to delivering at the time on the day I needed these items.I would have no hesitation in using them again and recommending howdens to other builders.

Reply from Howdens - Thetford
Again good service..they identified what I needed and was sorted quickly..with a smile!

Reply from Howdens - Thetford
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