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Howdens - Thurmaston Reviews 177

TrustScore 4.5 out of 5

4.7

11 Wenlock Way, Troon Industrial Estate, Leicester, LE4 9HU Leicestershire, East Midlands, GB


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Rated 5 out of 5 stars

Louie made the whole process from design to delivery very smooth and quick..great communication throughout..Will definitely use again. The 2 delivery guys were very very helpful all credit to them.... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience with Howdens in Thurmaston from start to finish. Louie did an amazing job designing our kitchen and made the whole process so easy. Nothing was ever an issue for hi... See more

Company replied

Rated 4 out of 5 stars

Sheetal, our designer at Howdens created a great design and has been helpful and easy to communicate with throughout. As might be expected, there have been some glitches along the way of our kitchen b... See more

Company replied

Rated 5 out of 5 stars

Joe Smith measured and designed our kitchen was speedy with communication and was always happy to answer the multitude of queries we had. Joe managed to rearrange delivery due to a delay at our... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • 11 Wenlock Way, Troon Industrial Estate, Leicester, LE4 9HU, Leicestershire, East Midlands, United Kingdom

  • 0116 276 9496

4.7

Excellent

TrustScore 4.5 out of 5

177 reviews

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Rated 5 out of 5 stars

Aways first class

Aways first class

May 11, 2026
Howdens - Thurmaston logo

Reply from Howdens - Thurmaston

Hello Conrad,

Thank you for your kind words and for rating us 5 stars.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent service

Excellent service

May 4, 2026
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Reply from Howdens - Thurmaston

Hello Gursher Bhambra,

Thank you for your excellent review and for rating our service with 5 stars.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great Service

Louie made the whole process from design to delivery very smooth and quick..great communication throughout..Will definitely use again. The 2 delivery guys were very very helpful all credit to them.
Many thanks

April 2, 2026
Unprompted review
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Reply from Howdens - Thurmaston

Hello Jo Wright, Thanks for leaving this 5 star review for the Howdens - Thurmaston depot! All the best, Alexandra

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff

April 23, 2026
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Reply from Howdens - Thurmaston

Hello Ray,

Thank you for taking the time to leave us a review. We're pleased to hear that our staff were friendly and helpful during your visit.
Have a great day
Zara

Rated 4 out of 5 stars

Staff are always helpful

Staff are always helpful

April 13, 2026
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Reply from Howdens - Thurmaston

Hello Jason,

Thank you for your feedback and for highlighting the helpfulness of our staff.

Best wishes, Alexandra

Rated 5 out of 5 stars

Fantastic service

We had a fantastic experience with Howdens in Thurmaston from start to finish. Louie did an amazing job designing our kitchen and made the whole process so easy. Nothing was ever an issue for him — he was always helpful, professional, and happy to answer any questions we had.

He also recommended SB Kitchen for the fitting, and they were excellent. Their workmanship was top quality, they were reliable, and they did a brilliant job fitting our kitchen to a very high standard.

We’re so pleased with the final result and would highly recommend Howdens Thurmaston, especially Louie, along with SB Kitchen for fitting. Great service all round.

March 16, 2026
Unprompted review
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Reply from Howdens - Thurmaston

Good morning, Thank you for the positive review, that is great to hear! Have a great day, Alexandra

Rated 5 out of 5 stars

We’ve had an outstanding experience…

We’ve had an outstanding experience with the team at Howdens Thurmaston, and Corey in particular, who has been exceptional from the start.

From the very first point of contact, Corey was prompt, responsive, and incredibly helpful. He quickly arranged a convenient time to visit our home, where he took the time to carefully measure up and talk us through all the available options in a clear and approachable way.

What really stood out was the level of communication and flexibility throughout the process. Corey worked around our schedule to arrange a visit to the branch, where we were able to explore the different ranges and develop our kitchen design. At every stage, nothing ever felt like too much trouble for Corey, he was more than happy to tweak layouts and styles until we felt happy with our choices.

His expertise and guidance were invaluable, offering thoughtful suggestions while always respecting our preferences. Combined with his friendly and professional approach, it made the entire experience smooth, stress-free, and genuinely enjoyable.

Overall, Corey has delivered a fantastic customer experience, and he is a big part of why we’ve chosen to go with Howdens. We wouldn’t hesitate to recommend both him and the team at Howdens Thurmaston.

March 31, 2026
Unprompted review
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Reply from Howdens - Thurmaston

Good afternoon, Thanks for reviewing our Howdens - Thurmaston depot. Best wishes, Alexandra

Rated 1 out of 5 stars

Someone obviously using my name and had…

Someone obviously using my name and had no correspondence to whether or who has done so

March 17, 2026
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Reply from Howdens - Thurmaston

Thank you for your review. Please rest assured we will share your comments internally.

Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Many Thanks

Alexandra

Rated 5 out of 5 stars

Excellent Experience AAA+++

I've always had a good experience good communication with my designer she is extremely helpful and gives good advice i have been with howdens the Thurmaston branch since it opened and always had expert advice highly recommend to any trade person.

February 19, 2026
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Reply from Howdens - Thurmaston

Good morning, Thanks for reviewing our Howdens - Thurmaston depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Great service from friendly staff at a…

Great service from friendly staff at a reasonable price product

February 19, 2026
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Reply from Howdens - Thurmaston

Hello Paul,

Thank you for your kind words and for taking the time to share your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

All the staff at the Thurmaston branch…

All the staff at the Thurmaston branch are really pleasant and helpful

February 16, 2026
Howdens - Thurmaston logo

Reply from Howdens - Thurmaston

Hello BB,

Thank you for your kind words about our Thurmaston branch team.

Best wishes, Alexandra

Rated 5 out of 5 stars

Staff member Max helped me find what I…

Staff member Max helped me find what I was looking for and he is very enthusiastic.

February 16, 2026
Howdens - Thurmaston logo

Reply from Howdens - Thurmaston

Good morning, Thank you for your review. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

5 star service with a smile.

We are currently recovering from the trauma of having an extension built together with a new kitchen.
One of the few enjoyable aspects of this process was dealing with Howdens Thurmaston
From the design stage right through (the very elongated build) to fitting nothing was too much trouble. The many changes to our order were dealt with rapidly and efficiently. When fitting finally took place everything was on site. A couple of damaged items were exchanged inside 24 hours.
Everyone we encountered, the delivery guys, the warehouse staff and the people on the sales counter were happy helpful people.
Thank you to Tash, Louie and everyone we dealt with at Howdens Thurmaston for making the kitchen aspect of our build memorable for all the right reasons. Oh, and it’s great now it’s fitted as well.

December 19, 2025
Unprompted review
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Reply from Howdens - Thurmaston

Good morning, Thank you for taking the time to write such a great review. Have a great day, Alexandra

Rated 5 out of 5 stars

Always helpful from the planning…

Always helpful from the planning process and the ordering.
Delivery has always been as agreed .
Any unfortunate issues are dealt with quickly and efficiently.
Always recommend x Howdens Thurmaston Leicester

February 5, 2026
Howdens - Thurmaston logo

Reply from Howdens - Thurmaston

Good morning, Thank you for taking the time to write such a great review. Have a great day, Alexandra

Rated 5 out of 5 stars

Highly recommend Tash!

We can't recommend Tash, at the Thurmaston depot enough. She clearly knew exactly what she was doing and we LOVE our kitchen. She had such a great energy, and the whole process was easy and very exciting from start to finish. Thank you, Tash!

August 9, 2025
Unprompted review
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Reply from Howdens - Thurmaston

Hello Tamsyn, I am sure the team will be pleased to read your kind words! Have a great day, Alexandra

Rated 5 out of 5 stars

Gareth fast efficient service as usual

Fast efficient service as usual

November 25, 2025
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Reply from Howdens - Thurmaston

Hello Gareth,

Thank you for your kind words and for taking the time to share your experience. We're pleased to hear that you found our service fast and efficient.

Best wishes, Aine

Rated 5 out of 5 stars

Just had a new kitchen from Howdens and…

Just had a new kitchen from Howdens and was really impressed with the Staff(especially Louis Brant) and the kitchen quality and finished product now fitted.

October 21, 2025
Unprompted review
Howdens - Thurmaston logo

Reply from Howdens - Thurmaston

Good afternoon, Thank you for your feedback. All the best, Alexandra

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