Banner for Howdens - Watford

Howdens - Watford Reviews 

157
TrustScore 4.5 out of 5

4.6

Unit 3, Olds Approach, Watford, WD18 9TD Hertfordshire, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Top quality service as normal at this branch. Served by Karl on the counter, wow what this guy doesn’t know he’s brilliant. This man has a head like an instruction manual Great fast service at... See more

Company replied

Rated 5 out of 5 stars

Fantastic showroom with plenty of inspiration for projects. Wish it was open on Sundays

Company replied

Rated 5 out of 5 stars

We would like to thank Howdens kitchen for beautiful kitchen. A big applause to Barry from the team who provided us support and made the whole process stress free. He offered great design idea and pai... See more

Company replied

Rated 5 out of 5 stars

We recently decided to downsize and having found a suitable flat realised that we needed to renew the kitchen, a massive task for an 84 year old and a 81 year old.We need not have worried ,Howdens ,Wa... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3, Olds Approach, Watford, WD18 9TD, Hertfordshire, London, United Kingdom

  • 01923 772 967

4.6

Excellent

TrustScore 4.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(157)

8,943 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would like to say a massive thank you…

Would like to say a massive thank you to Tanya for all her help and patience with designing my kitchen. I changed my mind on several occasions and this was no trouble for Tanya. Everything turned up and nothing was missing. Great service a credit to Howdens. Thank you so much

April 10, 2023
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

Hi, Thanks for leaving this 5 star review for the Howdens - Watford depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Value for money

Value for money . Always helpful. Mostly have in stock if not always will get in for us

March 15, 2023
Howdens - Watford logo

Reply from Howdens - Watford

Hi, Thanks for leaving this 5 star review for the Howdens - Watford depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

We love our new kitchen!

Thank you to Tanya for designing our new kitchen and for the great customer service we received from everyone at Howdens in Watford. Our kitchen was delivered on time and we were able exchange/order additional items as we needed during the build. We are impressed with the build quality and also the integrated Lamona appliances. Would definitely recommend.

January 6, 2023
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

Hi, Thanks for leaving this 5 star review for the Howdens - Watford depot! Best wishes, Tash

Rated 5 out of 5 stars

Good

Good, helpful, and quick

December 1, 2022
Howdens - Watford logo

Reply from Howdens - Watford

Hi, Thanks for reviewing our Howdens – Watford depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Great service and kitchen!

Worked with Barry who supported us to design the kitchen and helped us throughout the process.

November 11, 2022
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

Hello, Thanks for reviewing our Howdens - Watford depot. Best wishes, Tash

Rated 5 out of 5 stars

The howdens team in Watford have been…

The howdens team in Watford have been great. They listened to every request and I can not fault them.
Very happy with our new kitchen.
Thank you

November 3, 2022
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

Hello, Thanks for reviewing our Howdens - Watford depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Very happy customer!

I started designing my kitchen with Barry back in Feb/Mar at the start of our house renovation project with final installation in September. Barry was helpful with great recommendations for the space that we had (which was a great relief as renovating an entire house is very overwhelming!) Barry supported the whole way through the process and any tweaks we made to the plans were never an issue. Barry was knowledgable about all products and we never felt like we were being pushed into buying extras (like we have felt in other shops). At installation stage we did have a few items missing but a quick phone call to Barry and we could pick up the missing item immediately without any hassle. I would definitely recommend using Barry for any kitchen design!!

September 2, 2022
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

Hi there Rosie, Thanks for leaving this 5 star review for the Howdens - Watford depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Kitchen design and supply

I recently had a complete kitchen design/renovation by the team at Howdens Tolpits Lane. From the start of the design process by the very knowledgeable Barry and Jemma, the prompt delivery of the kitchen down to the very helpful counter and warehouse staff who were on hand when we needed to change a couple of items, I can’t praise James (the manager) and his staff enough for all their help. I will definitely be recommending them. The whole team there are a credit to the company.

September 5, 2022
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

Hello, Thanks for leaving this positive review. It's great to read your feedback regarding our service. Have a lovely day! Tash.

Rated 1 out of 5 stars

DO NOT USE HOWDENS AT WATFORD

DO NOT USE HOWDENS AT WATFORD.
The worse one out of all the shops. Very rude. The Manager could not be less helpful. Obnoxious! Been a few times, made complaints. Nothing has changed. Will not go there again. Went to the branch in Uxbridge. Could not be more helpful. GREAT Customer Service. This is what draws you back again and again.

September 15, 2022
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

We're sorry you have been disappointed by your experience, Katrina. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can investigate this matter and help further.

Rated 5 out of 5 stars

James and his team at Watford take all…

James and his team at Watford take all the stress away when my clients order their kitchens from them. From the moment we have the survey to the moment the kitchen is delivered. Nothing is a problem and all the staff are extremely professional and helpful.

We only promote Howdens now as we have had major customer service issues from other major kitchen suppliers.

July 24, 2022
Howdens - Watford logo

Reply from Howdens - Watford

Hello, Thanks for leaving this 5 star review for the Howdens – Watford depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Good value

Good value. Good service. Good quality

September 2, 2022
Howdens - Watford logo

Reply from Howdens - Watford

Hello, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Polite, Clean & Tidy

Polite, helpful and nice/clean presented staff. Good stock supply - could not be more helpful when choosing goods/hardware for my builder

August 3, 2022
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

Hello, Thanks for reviewing our Howdens – Watford depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Watford Howdens

Watford Howdens have been particularly helpful for my business in last 12-18 months. Have came up trumps with diligent design and timely delivery.

Any issues issues or parts were dealt with usually within 24hrs.

James and Jemma are the two key members of the team who I dealt with and would particularly like to thank them.

August 25, 2022
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

Hello Michael, Thanks for reviewing our Howdens – Watford depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Excellent

Excellent. Great service from start to finish. Every timescale met. Will certainly be using a lot more in the future

August 25, 2022
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

Hello, Thanks for reviewing our Howdens – Watford depot. We hope to see you again soon. Have a lovely day! Tash.

Rated 5 out of 5 stars

Amazing experience with the Watford…

Amazing experience with the Watford team. Jemma in particular went above and beyond to make sure we designed the kitchen of my dream, while staying on budget. Strongly recommend!

July 5, 2022
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

Hello, Thanks for reviewing our Howdens – Watford depot. Have a lovely day! Tash.

Rated 2 out of 5 stars

Terrible communication

Terrible communication, resulting in disruptive delivery

August 25, 2022
Howdens - Watford logo

Reply from Howdens - Watford

We're sorry you have been disappointed by your experience. Please be assured we will share your feedback internally. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can help further.

Rated 5 out of 5 stars

Watford star

Barry McCarthy at Howdens Watford is absolutely fantastic! He did a great job designing my kitchen; gave good quality advice and suggestions, and always got back to me on the many questions I had.
Brilliant service from start to finish..

August 3, 2022
Unprompted review
Howdens - Watford logo

Reply from Howdens - Watford

Good afternoon, Thanks for reviewing our Howdens – Watford depot. Take care and have a lovely day, Tash.

Rated 3 out of 5 stars

Barry and Jemma very good counter staff…

Barry and Jemma very good counter staff I found not very help full come across as if I was a pain coming in to store also four this at your St Albans branch

August 2, 2022
Howdens - Watford logo

Reply from Howdens - Watford

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look