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Howdens - Wimbledon South Merton Reviews 

107
TrustScore 4.5 out of 5

4.4

Unit 12, Nelson Trading Estate, Morden Road, SW19 3BL London, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I bought kitchen taps - A loyal, repeat customer to same branch. Team are the best - Most helpful, knowledgeable, efficient, straight away showed me tap option to fit my brief, nothing too much troubl... See more

Company replied

Rated 5 out of 5 stars

Met with a lovely sales agent called Marcus Johnstone in the Wimbledon south Merton branch who went through everything carefully and professionally Very happy with the kitchen and price And Thorou... See more

Company replied

Rated 5 out of 5 stars

Zoe really helped me out with a last minute project which was very much appreciated.

Company replied

Rated 3 out of 5 stars

I had a mixed experience with Howdens at the Wimbledon South Merton branch. The staff, including Marcus and Luis, were friendly and professional, and the kitchen design with Gary turned out well. Howe... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 12, Nelson Trading Estate, Morden Road, SW19 3BL, London, London, United Kingdom

  • 020 8544 1415

4.4

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.4

All reviews

(107)

9,573 reviews in the last 12 months

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Rated 1 out of 5 stars

Howdens poor service and lack of environmental conscience

Very disappointed with service. I purchased a kitchen through my builder. Unfortunately one set of drawers were not suitable. The kitchen had been planned by Howdens and the builder. It did not make sufficient allowance for a walkway between the stairs and the base unit. It has had to be replaced with a smaller unit to allow for a safe walkway. This has cost me £815 extra. Howdens have refused to take the base unit back, despite the fact that it has not been modified I.e. other than putting the slide rails for the drawers in it is as new. I feel disappointed as I am left with something that I didn’t need, I cannot get rid of the unit other than take it to the dump, which is not very environmentally friendly.

June 4, 2025
Unprompted review
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Reply from Howdens - Wimbledon South Merton

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Service as I expected excellent.👌

Service as I expected excellent.

May 19, 2025
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Hello M Walsh,

Thank you for your feedback and for rating our service as excellent. We are pleased to have met your expectations and appreciate your support.

Best wishes,

Rated 5 out of 5 stars

New project

Great service as always. Thank you

April 17, 2025
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Hello, good morning,

Thank you for your kind words and for taking the time to leave us a review. We are pleased to hear that you consistently receive great service from us.

Best wishes,

Rated 3 out of 5 stars

I just had a small kitchen and the…

I just had a small kitchen and the units were also in small measurements I was expecting the size of the sink in the appropriate size and my fitter did struggle to adjust.

March 25, 2025
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Reply from Howdens - Wimbledon South Merton

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very good price

Very good price
Good help from counter staff

March 24, 2025
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Reply from Howdens - Wimbledon South Merton

Hello Gary,

Thank you for your positive feedback on our staff and we are pleased to hear about your experience.

Best wishes!

Rated 5 out of 5 stars

I bought kitchen taps, a returning customer

I bought kitchen taps - A loyal, repeat customer to same branch. Team are the best - Most helpful, knowledgeable, efficient, straight away showed me tap option to fit my brief, nothing too much trouble, go above and beyond. Great taps, at reasonable price. Thank you Howdens :)

March 24, 2025
Unprompted review
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Hello K O,

Thank you for your kind words and for being a loyal customer. We're pleased to hear that our team was able to assist you effectively and that you're happy with your new kitchen taps.

Best wishes,
The Howdens Team

Rated 5 out of 5 stars

Quick and efficient

Always prompt and helpful staff.

February 5, 2025
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Reply from Howdens - Wimbledon South Merton

Good morning, thank you for taking the time out of your day to leave this review. Have a great day.

Rated 5 out of 5 stars

Staff helpfully

Staff helpfully

January 30, 2025
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Reply from Howdens - Wimbledon South Merton

Good morning, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 5 out of 5 stars

Great service from Howdens

Great service from Howdens

November 21, 2024
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Good afternoon Elaine, Thanks for leaving this 5 star review for the Howdens - Wimbledon South Merton depot! Have a lovely day!

Rated 3 out of 5 stars

I had a mixed experience with Howdens…

I had a mixed experience with Howdens at the Wimbledon South Merton branch. The staff, including Marcus and Luis, were friendly and professional, and the kitchen design with Gary turned out well. However, I faced issues with a brand-new dishwasher that didn’t work initially, causing some distress. To their credit, the team responded quickly, arranging for an engineer to fix the problem efficiently. Overall, it's a decent place with room for improvement in product quality checks.

November 28, 2024
Unprompted review
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Reply from Howdens - Wimbledon South Merton

Thank you for bringing this matter to our attention, Katherina. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. Have a lovely day!

Rated 5 out of 5 stars

I have been a customer of Howdens…

I have been a customer of Howdens Merton for a number of years. Staff are always friendly and welcoming.
Scot I have to say is on another level. He is always professional and efficient always working to get the best deal.
Thanks again

October 25, 2024
Unprompted review
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Reply from Howdens - Wimbledon South Merton

Good morning Nick Alexander, thank you for leaving this 5 star review for the Howdens - Wimbledon South Merton depot! Have a great day.

Rated 3 out of 5 stars

Over top crisis Prices

Over top crisis Prices

July 18, 2024
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Reply from Howdens - Wimbledon South Merton

Sorry you've been disappointed with our pricing. We've shared your feedback with the depot. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. Many thanks

Rated 5 out of 5 stars

Great kitchen and great support from Howdens

Booked a kitchen design appt with Gary who was excellent with his knowledge and experience. Kitchen is just as expected and looks brilliant

June 21, 2024
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Reply from Howdens - Wimbledon South Merton

Good morning. Thank you for leaving this 5* rating. We hope to see you again soon! Have a great day.

Rated 5 out of 5 stars

I been going to Wimbledon branch for…

I been going to Wimbledon branch for last few years. Staff in this store are very friendly and helpful. Especially the manager, Luis. I would recommend anyone to shop at this branch.

June 20, 2024
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Reply from Howdens - Wimbledon South Merton

Good afternoon, Thank you for leaving this 5* rating. I am sure the team will be pleased to read your kind words! Many Thanks.

Rated 1 out of 5 stars

Manager lacks understanding of the…

Manager lacks understanding of the situation in question

April 23, 2024
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Reply from Howdens - Wimbledon South Merton

Hi Patel, we would be keen to hear more detail on the issues you have experienced so that we can share this with the relevant teams internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Excellent Service Howdens W. South Merton

I am writing to express my sincere gratitude for the exceptional service I received at the Howdens Merton Branch. The experience was truly remarkable, thanks to the efforts of one outstanding individual, Metin Sahin.
Metin went above and beyond to assist me with my kitchen design needs. His expertise and dedication were evident as he patiently listened to my requirements and offered valuable insights to enhance the design.

September 25, 2023
Unprompted review
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Hi, Thank you for leaving this 5* rating. Have a great day.

Rated 5 out of 5 stars

Fast delivery.

March 23, 2024
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Reply from Howdens - Wimbledon South Merton

Hi Chris, Thank you for leaving this 5* rating. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Great service with the planning and…

Great service with the planning and delivery. All the staff were friendly whether on the phone or in store.

March 22, 2024
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Reply from Howdens - Wimbledon South Merton

Hi Alexandra, Thanks for leaving this positive review. Many Thanks, Tash.

Rated 5 out of 5 stars

Good service

Good service

February 8, 2024
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Reply from Howdens - Wimbledon South Merton

Good morning Kandiah, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Alan.

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