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Howdens - Wimbledon South Merton Reviews 

107
TrustScore 4.5 out of 5

4.4

Unit 12, Nelson Trading Estate, Morden Road, SW19 3BL London, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I bought kitchen taps - A loyal, repeat customer to same branch. Team are the best - Most helpful, knowledgeable, efficient, straight away showed me tap option to fit my brief, nothing too much troubl... See more

Company replied

Rated 5 out of 5 stars

Met with a lovely sales agent called Marcus Johnstone in the Wimbledon south Merton branch who went through everything carefully and professionally Very happy with the kitchen and price And Thorou... See more

Company replied

Rated 5 out of 5 stars

Zoe really helped me out with a last minute project which was very much appreciated.

Company replied

Rated 3 out of 5 stars

I had a mixed experience with Howdens at the Wimbledon South Merton branch. The staff, including Marcus and Luis, were friendly and professional, and the kitchen design with Gary turned out well. Howe... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 12, Nelson Trading Estate, Morden Road, SW19 3BL, London, London, United Kingdom

  • 020 8544 1415

4.4

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.4

All reviews

(107)

8,806 reviews in the last 12 months

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Rated 5 out of 5 stars

Super helpful

Super helpful

January 27, 2024
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Zara

Rated 5 out of 5 stars

Great staff.

January 24, 2024
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Hi Daniel, Thank you for leaving this 5* rating. Have a lovely day! Tash.

Rated 5 out of 5 stars

Top quality customer service

Top quality customer service, and advice. Metin at Howdens Merton was first class, in helping with the kitchen, and we are very pleased with the product!

December 2, 2023
Unprompted review
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Hi Tom, Thanks for leaving this 5 star review for the Howdens - Wimbledon South Merton depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Great experience

Met with a lovely sales agent called Marcus Johnstone in the Wimbledon south Merton branch who went through everything carefully and professionally
Very happy with the kitchen and price
And Thoroughly recommend Howdens in Merton superb experience

October 28, 2023
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Hi, Thanks for taking the time to leave this positive review. All the best, Tash

Rated 5 out of 5 stars

Always a pleasure

Team at merton howdens always so friendly and always give the best advice a real pleasure to work along side when my clients need some advice customer service is always on point well done.

August 4, 2023
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Hi, Thanks for taking the time to leave this positive review. All the best, Tash

Rated 3 out of 5 stars

Generally an ok experience but a lack of transparency

Generally an ok experience, my issue is with the level of transparency/obfuscation of what they have and what it costs.

We ordered extra tall units, but what came was a normal unit with a separate 18cm box to be placed on top, which is totally useless dead space. We have 6 of these now for the next 20 years. We weren't aware of this on ordering, and there is nothing that you can see in brochure or online that showed this. Howdens competitors have proper tall units with usable space to the top, but howdens won't highlight their deficiency.

Tall units have two doors clamped together, which we were aware of, but until you get them you are not aware of the big visible gap you can see between them.

You can't get plans until you put down a deposit; you then get an itemised costing sheet which does not provide number of units or a unit price for any item, just a cost, so is difficult to understand and reconcile, especially when it includes all the panels and extras among the units you are aware of, all so they can obfuscate the actual price you are paying per item to make it more difficult for any kind of comparison.

This is obvious and deliberate obfuscation of information, which comes out of fear of losing business to other competitors, rather then them being able to stand by the quality of their products and service, which perhaps tells you what they actually think of their own service.

If I had to do it again, I would take the time to design it myself with a supply only company where you can clearly see the exact layout, inside and out, of cupboards, drawers and other accessories, and have much more control on individual item pricing and the overall cost.

August 1, 2023
Unprompted review
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Reply from Howdens - Wimbledon South Merton

Thank you for your feedback, Anthony. We will share your comments internally.

Rated 5 out of 5 stars

Outstanding Service

Been buying from Howdens Depo at Merton for the last 15 years and I only have praise for the the customer service.
Gilbertgeorge Ltd

April 14, 2023
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Reply from Howdens - Wimbledon South Merton

Hi, Thanks for taking the time to leave this positive review- it'd great to read your comments! Best wishes, Tash

Rated 5 out of 5 stars

Instant invoices to customer accounts…

Instant invoices to customer accounts department very good and much appreciated for allocation purposes.

February 11, 2023
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Reply from Howdens - Wimbledon South Merton

Hi, Thank you for taking the time to leave this 5* review. All the best, Tash

Rated 5 out of 5 stars

Quick counter service

Quick counter service
Doors required in stock
Low price £26 per door is a good deal
Friendly, helpful staff at Merton branch

November 3, 2022
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Reply from Howdens - Wimbledon South Merton

Hi, Thank you for taking the time to leave this positive review. Best wishes, Tash

Rated 5 out of 5 stars

Very Happy with Merton branch

Very Happy to use Merton branch, team are very helpful, prompt with meetings, quotes, drawings.

August 24, 2022
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Reply from Howdens - Wimbledon South Merton

Hi, Thanks for taking to time to leave this positive review! Best wishes, Tash

Rated 5 out of 5 stars

Excellent service start to finish with…

Excellent service start to finish with Howdens Merton. Stuart Beeney and Jesse Lamb were brilliant from the outset with the kitchen worktop fitting. Professional and very communicative.

August 16, 2022
Unprompted review
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Hi, Thank you for leaving this positive review of our Howdens - Merton depot. All the best, Tash

Rated 5 out of 5 stars

Always excellent

As always, expert help and advice at the planning stage backed up by prompt availability of our choice when needed

August 14, 2022
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Hi, Thank you for leaving this positive review of our Howdens - Merton depot. All the best, Tash

Rated 5 out of 5 stars

The best Howdens branch in London!!

The best Howdens branch in London!!!
All staff is friendly and ready to help, no matter how big is the project. Will recommend to all my clients.

June 17, 2022
Howdens - Wimbledon South Merton logo

Reply from Howdens - Wimbledon South Merton

Hi, Thank you for taking the time to leave this positive review. All the best, Tash

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