I bought kitchen taps - A loyal, repeat customer to same branch. Team are the best - Most helpful, knowledgeable, efficient, straight away showed me tap option to fit my brief, nothing too much troubl... See more
Company replied

Unit 12, Nelson Trading Estate, Morden Road, SW19 3BL London, London, GB
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I bought kitchen taps - A loyal, repeat customer to same branch. Team are the best - Most helpful, knowledgeable, efficient, straight away showed me tap option to fit my brief, nothing too much troubl... See more
Company replied
Met with a lovely sales agent called Marcus Johnstone in the Wimbledon south Merton branch who went through everything carefully and professionally Very happy with the kitchen and price And Thorou... See more
Company replied
Zoe really helped me out with a last minute project which was very much appreciated.
Company replied
I had a mixed experience with Howdens at the Wimbledon South Merton branch. The staff, including Marcus and Luis, were friendly and professional, and the kitchen design with Gary turned out well. Howe... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 12, Nelson Trading Estate, Morden Road, SW19 3BL, London, London, United Kingdom
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Top quality customer service, and advice. Metin at Howdens Merton was first class, in helping with the kitchen, and we are very pleased with the product!

Reply from Howdens - Wimbledon South Merton
Met with a lovely sales agent called Marcus Johnstone in the Wimbledon south Merton branch who went through everything carefully and professionally
Very happy with the kitchen and price
And Thoroughly recommend Howdens in Merton superb experience

Reply from Howdens - Wimbledon South Merton
Team at merton howdens always so friendly and always give the best advice a real pleasure to work along side when my clients need some advice customer service is always on point well done.

Reply from Howdens - Wimbledon South Merton
Generally an ok experience, my issue is with the level of transparency/obfuscation of what they have and what it costs.
We ordered extra tall units, but what came was a normal unit with a separate 18cm box to be placed on top, which is totally useless dead space. We have 6 of these now for the next 20 years. We weren't aware of this on ordering, and there is nothing that you can see in brochure or online that showed this. Howdens competitors have proper tall units with usable space to the top, but howdens won't highlight their deficiency.
Tall units have two doors clamped together, which we were aware of, but until you get them you are not aware of the big visible gap you can see between them.
You can't get plans until you put down a deposit; you then get an itemised costing sheet which does not provide number of units or a unit price for any item, just a cost, so is difficult to understand and reconcile, especially when it includes all the panels and extras among the units you are aware of, all so they can obfuscate the actual price you are paying per item to make it more difficult for any kind of comparison.
This is obvious and deliberate obfuscation of information, which comes out of fear of losing business to other competitors, rather then them being able to stand by the quality of their products and service, which perhaps tells you what they actually think of their own service.
If I had to do it again, I would take the time to design it myself with a supply only company where you can clearly see the exact layout, inside and out, of cupboards, drawers and other accessories, and have much more control on individual item pricing and the overall cost.

Reply from Howdens - Wimbledon South Merton
Excellent planning over a small kitchen with great quality

Reply from Howdens - Wimbledon South Merton
The team in Merton actually know what they are talking about
And take pleasure in helping

Reply from Howdens - Wimbledon South Merton
The customer service at Howdens is always very good. The quality of goods is high and well priced.

Reply from Howdens - Wimbledon South Merton
Been buying from Howdens Depo at Merton for the last 15 years and I only have praise for the the customer service.
Gilbertgeorge Ltd

Reply from Howdens - Wimbledon South Merton
Instant invoices to customer accounts department very good and much appreciated for allocation purposes.

Reply from Howdens - Wimbledon South Merton
Howdens personal offer a good service and are helpful

Reply from Howdens - Wimbledon South Merton
Great customer service staff very knowledgable ,, very fast delivery

Reply from Howdens - Wimbledon South Merton
Quick counter service
Doors required in stock
Low price £26 per door is a good deal
Friendly, helpful staff at Merton branch

Reply from Howdens - Wimbledon South Merton
Very Happy to use Merton branch, team are very helpful, prompt with meetings, quotes, drawings.

Reply from Howdens - Wimbledon South Merton
Excellent service start to finish with Howdens Merton. Stuart Beeney and Jesse Lamb were brilliant from the outset with the kitchen worktop fitting. Professional and very communicative.

Reply from Howdens - Wimbledon South Merton
As always, expert help and advice at the planning stage backed up by prompt availability of our choice when needed

Reply from Howdens - Wimbledon South Merton
The best Howdens branch in London!!!
All staff is friendly and ready to help, no matter how big is the project. Will recommend to all my clients.

Reply from Howdens - Wimbledon South Merton
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