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Howdens - Wrexham Reviews 112

TrustScore 4.5 out of 5

4.7

Unit G, Rhosddu Industrial Estate, Rhosrobin, LL11 4YL Wrexham, Wales & West, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Can’t fault Howdens from the initial kitchen design to helping with last minute changes and modifications. Nothing was too much hassle for the whole team

Company replied

Rated 5 out of 5 stars

I was having trouble getting into my online account. I showed Chantelle (Wrexham sales assistant) the problem and she told me that she would help to fix it within a few days. Sure enough I got a link... See more

Company replied

Rated 3 out of 5 stars

Lamona products are a joke. Kitchen has been in 4 months and so far the fridge was dodgy from day one. After several attempts to get a Lamona one that worked it was replaced for a Bosch. The dishwa... See more

Company replied

Rated 5 out of 5 stars

Thank you to Howdens in Wrexham for my beautiful kitchen. Getting my kitchen done was always something I was nervous about but Tom from the Wrexham Howdens branch made it all so easy. His professional... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit G, Rhosddu Industrial Estate, Rhosrobin, LL11 4YL, Wrexham, Wales & West, United Kingdom

  • 01978 356 260

4.7

Excellent

TrustScore 4.5 out of 5

112 reviews

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Rated 5 out of 5 stars

Excellent customer service received…

Excellent customer service received from Eleri at Rhosddu, Wrexham branch...very knowledgeable & patient.

November 19, 2024
Unprompted review
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Reply from Howdens - Wrexham

Hi there Carole, Thanks for leaving this 5 star review for the Howdens - Wrexham depot! I am sure the team will be pleased to read your kind words! Have a lovely day!

Rated 5 out of 5 stars

Kitchens

Quality service

November 4, 2024
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Reply from Howdens - Wrexham

Good morning Darren Mattox, It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 5 out of 5 stars

Excellent friendly service....as…

Excellent friendly service....as always.
Great stock availability.

October 26, 2024
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Reply from Howdens - Wrexham

Hello Dean, It's great to read your feedback regarding our service. We hope to see you again soon, have a great day.

Rated 5 out of 5 stars

good quality doors

good quality doors, price and service

October 5, 2024
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Reply from Howdens - Wrexham

Hi there Ian, It's great to read your feedback regarding our service. Have a lovely day!

Rated 5 out of 5 stars

Kitchen

Nice product and knowledgeable staff who know their product

September 18, 2024
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Reply from Howdens - Wrexham

Good afternoon, Thanks for reviewing our Howdens - Wrexham depot. All the best. Cha

Rated 5 out of 5 stars

Great customer service good products at…

Great customer service good products at reasonable prices

August 21, 2024
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Reply from Howdens - Wrexham

Good morning, Thanks for leaving this 5 star review for the Howdens - Wrexham depot! I am sure the team will be pleased to read your kind words! Have a lovely day!

Rated 2 out of 5 stars

Disappointing as agreed a price and…

Disappointing as agreed a price and then the nobs weren’t included won’t be dealing there again

July 4, 2024
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Reply from Howdens - Wrexham

Thank you for bringing this matter to our attention, Leighton. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Thank you to Howdens Wrexham and Tom

Thank you to Howdens in Wrexham for my beautiful kitchen. Getting my kitchen done was always something I was nervous about but Tom from the Wrexham Howdens branch made it all so easy. His professionalism, knowledge and lovely self made sure everything went smoothly and offered guidance and help along the way. From making best use of our space to ensuring everything had the finishing touches it needed. The choice of products, appliances and colours at Howdens was fantastic, the quality is great and so is the price! My kitchen is so beautiful and it’s now my favourite room in the house that we can enjoy as a family. Tom is a credit to Howdens and we can’t thank him enough. From, Sharon Ritchie

March 18, 2024
Unprompted review
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Reply from Howdens - Wrexham

Good afternoon, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Take care and have a lovely day.

Rated 5 out of 5 stars

Top class product and service.

NOTE TO READER: This review is solely in relation to the MOLD BRANCH of Howdens, and NOT Wrexham Branch- apologies for the mix up! Given the top service experienced in Mold, even if you live closer to the other branch, we would personally travel the extra distance and visit Mold, who now have us as lifelong customers.

My wife and I were recommended to visit the MOLD BRANCH of Howdens by our Structural Engineer, appointed to oversee and project manage extensive building works on our property, here in North Wales. By coincidence, a friend and neighbour had also used this company and were extremely happy with the outcome, so in essence Howdens came with a double recommendation! Initially we only had in mind to outfit our kitchen, but after such a straight forward sales process (thanks in no small part to Sumeria Sayle) and first class team of installers, we then decided to outfit our bedroom, and were so pleased we did! The finish of respective units are first class, with excellent build quality- there really isn't anything to fault. Using the latest 3Ddesign technology, it was very easy with given room dimensions for Howdens to envision best fit and match. The plan was first class, and (pleased to say!) so was the outcome. When buying capital items for one's home you really need to know you're doing the right thing, void of all niggling concerns or reservations- have we done the right thing, will the units be fit for purpose, what if I have any later questions, are they priced reasonably and fairly, will everything fit into place... Don't worry, the answer to all these are YES!
There's a song that comes to mind 'What a difference a day makes', well perhaps that should instead be 'What a difference a Howdens makes!'. Thank you, our house is now a home, and all in time for Christmas :)
Helen & Peter Atherton

December 12, 2023
Unprompted review
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Reply from Howdens - Wrexham

Hi, Thanks for leaving this 5 star review for the Howdens - Wrexham depot! All the best, Tash.

Rated 5 out of 5 stars

Really helpful

Really helpful, helpful with sorting my online account out to seeing my customer and making it very easy for them to deal with.

Thankyou

October 30, 2023
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Reply from Howdens - Wrexham

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Efficiency with a smile.

The team were amazing, really friendly and went out of their way to help. Nothing was too much trouble, providing advice without being patronising. The part needed was no longer stocked so the team kindly sign posted us to where we could purchase it from. Great customer service.

October 16, 2023
Unprompted review
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great advice

Great advice, price and stock availability

August 30, 2023
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Reply from Howdens - Wrexham

Hi, Thanks for leaving this positive review. Best wishes, Tash

Rated 5 out of 5 stars

Friendly

Friendly, fast, helpful.

September 1, 2023
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Reply from Howdens - Wrexham

Hi, Thanks for leaving this positive review. Best wishes, Tash

Rated 5 out of 5 stars

Knowledgable

Knowledgable, pleasant staff, always helpful , nothing is to much trouble.

August 4, 2023
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Reply from Howdens - Wrexham

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

The staff are the best

The staff are the best. Friendly and very efficient.

July 28, 2023
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Reply from Howdens - Wrexham

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars

I’m not a happy guy at the moment…

I’m not a happy guy at the moment someone in Manchester or werever is using my account to buy things n putting it on my account how did they get my account no from n they have my name address n everything so no I’m not happy with Howdens I’ve been into shop and told them about it n they accused me of having done it my self so I will be closing my account n will tell people not to choose Howdens I would give them no stars .

July 14, 2023
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Reply from Howdens - Wrexham

Thank you for bringing this matter to our attention, Brian. Please be assured we will raise your comments with the Wrexham depot for their acknowledgment and clarity on the situation. Someone will be in touch shortly to help further.

Rated 5 out of 5 stars

Helpful

Good service

July 5, 2023
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Reply from Howdens - Wrexham

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

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