Can’t fault Howdens from the initial kitchen design to helping with last minute changes and modifications. Nothing was too much hassle for the whole team
Company replied

Unit G, Rhosddu Industrial Estate, Rhosrobin, LL11 4YL Wrexham, Wales & West, GB
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Can’t fault Howdens from the initial kitchen design to helping with last minute changes and modifications. Nothing was too much hassle for the whole team
Company replied
I was having trouble getting into my online account. I showed Chantelle (Wrexham sales assistant) the problem and she told me that she would help to fix it within a few days. Sure enough I got a link... See more
Company replied
Lamona products are a joke. Kitchen has been in 4 months and so far the fridge was dodgy from day one. After several attempts to get a Lamona one that worked it was replaced for a Bosch. The dishwa... See more
Company replied
Thank you to Howdens in Wrexham for my beautiful kitchen. Getting my kitchen done was always something I was nervous about but Tom from the Wrexham Howdens branch made it all so easy. His professional... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit G, Rhosddu Industrial Estate, Rhosrobin, LL11 4YL, Wrexham, Wales & West, United Kingdom
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Bought a top end kitchen from Howdens and I am pleased with the quality, but beware if you purchase electrical items other than their own brand.
I purchased an AEG dishwasher through Howdens which I have had issues with from the start. (Big price tag but I thought I was investing in a quality product) No back up from Howdens and absolutely shocking service from AEG - that's if you can contact them!
Kept going back to Howdens and being told not their problem even though they sold it to me but eventually Eleri on the front desk picked up my complaint and has managed to get through to AEG and convince them I should have a replacement part. It has only taken 8 months of emails and phone calls. Thank goodness for Eleri !!!!

Reply from Howdens - Wrexham
Excellent service from the Wrexham Branch. Chantelle has been such a great help and a pleasure to deal with.

Reply from Howdens - Wrexham
I was having trouble getting into my online account. I showed Chantelle (Wrexham sales assistant) the problem and she told me that she would help to fix it within a few days. Sure enough I got a link to verify my account the next day. This makes giving my customers quotes a lot easier and quicker. All the staff are brilliant, helpful and cheerful.

Reply from Howdens - Wrexham
Excellent service from Wrexham Rhosddu store. Really helpful staff who are very knowledgeable.

Reply from Howdens - Wrexham

Reply from Howdens - Wrexham
We recently opened our trade account as we refurbishing properties in Wrexham. From the outset the service from the team at the Wrexham depot has been outstanding. Thank you.

Reply from Howdens - Wrexham

Reply from Howdens - Wrexham
The Wrexham branch manager visited to inspect 2 faulty joints on Howdens worktops that had been used for 6 months and fitted by local tradesman.He took photos of the moisture readings and joints and issued us with a report stating the damage was caused by moisture ingress which we attributed to poorly sealed joints.Far from being impartial he contacted the fitter who as an account holder is called a client and lied about standing water being visible on the worktops which allowed the fitter to deny any liability for the damaged joints.They were dry when he inspected them so would have been unable to point this out and no mention of standing water was made in his report.To cap it all their customer service find this totally acceptable.

Reply from Howdens - Wrexham
The Staff are always Jolly and very helpful
Great Team

Reply from Howdens - Wrexham
Friendly staff always try to help.Stock was low and my order was unavailable but staff was able to rectify by trying to get more stock asap

Reply from Howdens - Wrexham
Always a great experience with Wrexham Howdens all the staff go above and beyond to help

Reply from Howdens - Wrexham
The staff were incredibly helpful when setting up an account & ordering products from the new catalogue. We’re looking forward to ordering from them in the future

Reply from Howdens - Wrexham
We were extremely impressed from start to finish. Whilst choosing and designing our kitchen, nothing was any trouble and the designer, Tom Wynne at their Wrexham showroom was excellent throughout. He was not only very patient, he was keen to make sure that everything was right and that we were 100% sure. There was no pressure whatsoever and to say that he was extremely helpful is a huge understatement. The after sales service by his colleagues whilst buying extra items was friendly and very helpful too. We are extremely happy with our lovely kitchen and will highly recommend Tom and Howdens, Wrexham without hesitation. The whole experience was first class !.

Reply from Howdens - Wrexham

Reply from Howdens - Wrexham
As a new customer I am happy with the helpful support from trade counter & sales staff.

Reply from Howdens - Wrexham
The staff have been great and always helpful for items needed

Reply from Howdens - Wrexham
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