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Howdens - Yeovil Reviews 

131
TrustScore 4.5 out of 5

4.4

Unit 6, Gazelle Road, Lynx Trading Estate, BA20 2PJ Somerset, South West, GB


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Rated 3 out of 5 stars

Bertie opened our account and has been brilliant. We had issues with our very first delivery where the driver delivered part of our order to another customer. We had to call And no one resolved the... See more

Company replied

Rated 5 out of 5 stars

Great experience and howdens helped as much as they could mainly anything, Adam from Yeovil branch extremely helpful any problems he sorted them and took any stress off so thank u all in store, will... See more

Company replied

Rated 5 out of 5 stars

As always greeted at Howdens Yeovil with a welcome from extremely professional staff. Nothing is to much trouble to ensure the selection of products is exactly to your needs. From front desk to wareho... See more

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Rated 5 out of 5 stars

Yeovil branch of Howdens have a very helpful staff which made the choice of kitchen very easy, also the cost of the kitchen was a no brainer, delivery was when i needed the kitchen and on time in sho... See more

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Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 6, Gazelle Road, Lynx Trading Estate, BA20 2PJ, Somerset, South West, United Kingdom

  • 01935 427 123

4.4

Excellent

TrustScore 4.5 out of 5

131 reviews

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4.4

All reviews

(131)

9,433 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Good communication throughout and any minor issues dealt with quickly and professionally. Would highly recommend

December 1, 2022
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Reply from Howdens - Yeovil

Hello, Thanks for leaving this 5 star review for the Howdens – Yeovil depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Great experience and howdens helped as…

Great experience and howdens helped as much as they could mainly anything, Adam from Yeovil branch extremely helpful any problems he sorted them and took any stress off so thank u all in store, will buy another kitchen from them again in the future and good quality also.

November 29, 2022
Unprompted review
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Reply from Howdens - Yeovil

Hi, Thanks for leaving this 5 star review for the Howdens - Yeovil depot! We hope to see you again soon. Best wishes, Tash

Rated 3 out of 5 stars

Did not deliver all the materials…

Did not deliver all the materials delivered the wrong doors

November 14, 2022
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Reply from Howdens - Yeovil

Thank you for bringing this matter to our attention. Please be assured we will raise your comments with the Yeovil depot for their acknowledgment and to avoid instances like this happening again in the future. All the best

Rated 3 out of 5 stars

Poor credit control department

Branch are brilliant just let down by really bad credit control dept. Am seriously rethinking about resourcing in a different way.

October 26, 2022
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Reply from Howdens - Yeovil

We're sorry to hear this, Jimmy. Please be assured we will raise your comments with the Accounts team for their acknowledgment. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 1 out of 5 stars

Lamona kitchen extractor

Bought a Lamona kitchen extractor 3 years ago. On/off light switch no longer works. Can't get anyone to repair it - they all say it would be cheaper to buy a new one. So a rubbish purchase which Howdens should be ashamed to sell - a product which only lasts 3 years.

November 29, 2021
Unprompted review
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Reply from Howdens - Yeovil

Thank you for your feedback, Mel. Please be assured we will share your comments internally for future development and considerations. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Great service

Quick job looking forward to my next job

August 13, 2022
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Reply from Howdens - Yeovil

Hello, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars

Damaged flooring

Bought some flooring from Howdens Yeovil. The flooring is lovely, really nice quality. However one pack was received damaged, I notified the branch as soon as I seen it, they (branch manager) then replied saying I must have damaged it? Iv since sent a few more emails requesting the pack to be replaced and still not heard back, terrible customer service. Iv got a lot of orders I’m wanting submit but to be honest I may be going elsewhere.

August 2, 2022
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Reply from Howdens - Yeovil

Thank you for your feedback, Elliott. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Friendly service and great customer…

Friendly service and great customer services.
Great job satisfaction oases out of every employee in the Yeovil depo.
Down to their superb boss (Kevin)

July 31, 2022
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Reply from Howdens - Yeovil

Good afternoon, Thanks for reviewing our Howdens – Yeovil depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Flooring

Flooring was well priced and easy to fit

May 25, 2022
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Reply from Howdens - Yeovil

Hello Andy, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 3 out of 5 stars

Kitchen designer came up with some very…

Kitchen designer came up with some very good ideas The units seem to be good. When it came to the installation, quite a lot of parts were missing and there had been plenty of time to get them to us. Surplus items were returned but the credit went to the installer, although we paid for the kitchen. The accounts department are unwilling to sort it out, we still have not received the credit and the amount sent to the installer appeared to be incorrect. The company's representative was very helpful and tried his best.
Not all of the accounts department went to the local charm school, too aggressive. But then, they are not Customer Services.

May 23, 2022
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Reply from Howdens - Yeovil

Thank you for bringing this matter to our attention, James. Please rest assured we will investigate this further with the Yeovil Depot and will be in touch. All the best

Rated 1 out of 5 stars

Terrible service and overpriced

Terrible service and overpriced, got the same product 50% cheaper elsewhere, was told one price by one branch and a totally different price by another branch, reminds me of a double glazing sales operation

May 21, 2022
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Reply from Howdens - Yeovil

Good afternoon Simon. Depots manage pricing themselves, however, you can view your confidential trade prices on our website by logging in to your online account management area here: https://www.howdens.com/log-in-register.

We're sorry you have been disappointed by the service you received. If you would like to provide further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Laminated work tops

Goods were perfect for our requirements, competitively priced, delivered on time.

May 20, 2022
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Reply from Howdens - Yeovil

Hello Peter, Thanks for reviewing our Howdens – Yeovil depot. Have a lovely day! Tash.

Rated 4 out of 5 stars

I use Howdens for their range of…

I use Howdens for their range of kitchens, doors and flooring mainly. The staff are always courteous, polite and helpful. It's not very often an item is not in stock which is helpful if I've a rush job on. All in all a pleasant experience dealing with them.

May 17, 2022
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Reply from Howdens - Yeovil

Hello Adam, Thank you for taking the time to leave this review. Best wishes, Tash

Rated 5 out of 5 stars

Excellent service

Excellent service, lovely helpful staff who are very knowledgeable, would not go anywhere else, wide range of products at great price 😁

May 6, 2022
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Reply from Howdens - Yeovil

Hello Gina, Thanks for reviewing our Howdens – Yeovil depot. Have a great day, Tash.

Rated 5 out of 5 stars

Always professional

Always professional, Knowledgeable and helpful.

March 19, 2022
Howdens - Yeovil logo

Reply from Howdens - Yeovil

Good afternoon, Thanks for leaving this positive review. Have a great day, Tash.

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