Katy from Howells was fantastic during the purchase of our home. She was very efficient and even the estate agents commented on how prompt Katy would respond to their emails. All of the staff from How... See more
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Howells Solicitors combines the strength, depth and expertise of a full-service law firm with a genuinely personal approach. This balance enables us to deliver clear, practical legal advice that puts our clients first. From our head office in Cardiff city centre, supported by three additional offices along the M4 corridor, we provide trusted local legal advice across the UK. We maintain market-leading standards by recruiting and retaining exceptional legal professionals. Our focus is on delivering personal, expert and cost-effective advice across a comprehensive range of business and personal legal services.
Fitzalan House, Fitzalan Court, CF24 0EL, Cardiff, United Kingdom
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We instructed Leah Moore (Bridgend Office) in relation to a sale and purchase, with the latter containing some complicated title defects. Leah was very patient and took the time to explain the defects and the implications these would have as the seller's were unwilling to remedy them, providing clear and straightforward advice. Whilst we did not proceed to exchange, Leah and her wider team were always very helpful, personable and professional whenever we liased with them on both our sale and purchase. Would highly recommend.
I have been waiting over 6 months just to actually hear from a solicitor in relation to our case after initial contact and paperwork and when asked for updates so far have just been told we will be contacted for updates, with absolutely no progress and nothing happening. Very poor start but hoping to have my mind changed as it progresses.

Reply from Howells Solicitors
Amazing communication and so polite and understanding. Quick and efficient. Susanna, Josh and Antonia were all amazing and so helpful. First house purchase and it couldn’t have go any smoother, would 100% recommend and use again!
The company are so helpful and knowledgeable. They assisted me with a work related matter and guided me through the whole process. Throughout this they were very polite and friendly. I would definitely recommend howells.
The team at Howells provided a first class service which helped ease any stresses in moving home. Would have no hesitation in recommending the team to anyone looking to buy or sell their home

Reply from Howells Solicitors
Anna Givelin embodied everything that one would wish from a professional and helped to smooth ones passage, as a vendor, in the sale of ones home. Her calm demeanour made the whole process less traumatic and her professional understanding of the legal technicalities involved in that process, were very reassuring during a stressful period of my long life.
I would like to thank all the team for their help through a stressful time. A special thanks to Eleanor for all your time a patience thank you.
I would also like to thank Mike for doing such a thorough job with the legal process of buying my new home.
The service provided by Rachael, during what was a very difficult period, was very responsive, helpful and considerate. I couldn’t recommend her enough enough.

Reply from Howells Solicitors
Most conveyancers are slow but this is a new low in addition to the terrible communication and repeated mistakes i'm surprised to find anything over 1 star. Maybe its workload or something else but its been horrendous.
My buyer is a first time buyer in no chain about to hit the 20th week, average of 9days to reply to emails and half the questions are repeated.
Then when their client flags the issue they pass him around and cant give a straight answer.
100% will avoid.

Reply from Howells Solicitors
I recently used Howells to sell a property. Everything went smoothly and I was updated at each point.
I would recommend and use them again.
Me and my partner were first time buyers and Howells were very good and accommodating to us. When we were confused on certain things (especially the legal lingo), Sophie Bartlett was great in explaining things to us and moving things along quickly. One thing which was great about Jane’s team and especially Sophie, was the updates we’d get. Even if it was just the smallest thing, keeping that communication kept us at ease. I would definitely recommend going through Howells and recommend choosing Jane Davies-Hannen’s team, thank you for everything!
Excellent communication throughout the process. Very responsive and knowledgeable and made the experience very stress-free.
An excellent service was provided for the sale of a property. The initial appointment forms were simple and easy to understand. All the documents were issued promptly and once we returned them they were forwarded immediately. E-mails were answered within a few minutes (unlike some other companies that sometimes take days). Lucy Florence was particularly helpful in dealing with queries. We would have no hesitation in recommending Howells Solicitors.

Reply from Howells Solicitors
Let me tell you how god awful, lazy, complacent and unhelpful this company are. I wouldn’t recommend them to anyone they are slow and have been managing an easy purchase which has somehow taken 6 months! The solicitor decided to go on holiday for 2 weeks but not tell anyone or pass any info on. There are some good reviews on here but you’ll probably end up having a horrendous time like us. I’ll be making a formal complaint that’s for sure. Useless.

Reply from Howells Solicitors
All the staff are very professional and managed the purchase process to a good conclusion.
James Shreves made the process of conveyancing when selling my house go so smoothly.
He was more than helpful, friendly,understanding and informative.
He is a credit to Howells solicitors and I would recommend anyone to use their services.

Reply from Howells Solicitors
Dont bother using these for med neg cases .Staff are rude & dont listen to a word you say and if you want statistics about the company they dont appear to have any what a joke !Med neg appears to be the biggest scam out there these companies run up bills from your pain then claim them through insurance and the victim leaves without a penny very ethicial dont you think ........Always ask for the statistics first !

Reply from Howells Solicitors
Howells have been acting on behalf of our buyers on a property that we accepted an offer on in May 2024. Howells have been extremely poor throughout the process, which is still not completed in May 2025, one year later. The purchase has been passed onto to multiple different solicitors to deal with, they have made repeated mistakes and taken excessively long periods of time to respond which has delayed the whole process. I would not use Howells to purchase or sell a property.

Reply from Howells Solicitors
Anna Givelin has dealt with the sale of my property tremendously well.
Highly recommend.
We used Howells solicitors when purchasing our new home. From the very beginning they were very supportive. Whenever we had a query, however big or small, there was always someone available to answer which always put our minds at ease.
We were always kept well informed during every stage of the process. What we thought would be a very stressful time was made l as stressful through their professionalism and continuous supportiveness.
At the latter stages we were in constant contact with Harriet who was extremely helpful.
We would highly recommend using this firm when purchasing a property.
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