Hoxton Macs Reviews 

5,884
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,338 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers are really happy with the outstanding quality of the products, frequently noting that devices arrive looking completely pristine and work seamlessly right out of the box. People also consistently praise the remarkably fast delivery service, secure packaging, and highly reasonable prices compared to purchasing brand new equipment from official stores. Some reviewers were not happy with occasional delivery delays, receiving incorrect items initially, or minor accessory issues encountered. Consumers additionally mentioned that these unexpected hiccups were thankfully handled and resolved promptly by the responsive and helpful support team.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently highlighting that their refurbished... See more

Quality

Users describe positive interactions with quality, noting that the devices arrive in immaculate and pristine... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Service

Consumers find service to be positive, highlighting efficient communication, knowledgeable support, and fast... See more

Price

Customers had positive experiences with price, frequently highlighting unbeatable rates and significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 91 year old mother needed an upgrade from her 11 year old Macbook, but couldn't afford to buy a new one so I ordered her a Premium condition Macbook Air. It arrived in truly pristine condition. She... See more

Rated 5 out of 5 stars

They had exactly what I wanted at a really reasonable price, and it arrived the next day in even better condition than I expected. So now I'm typing this from my looks-like-new MacBook Air. Couldn't b... See more

Rated 5 out of 5 stars

Bought an iPad Pro 13”. Clear explanation on website. Delivered on time without fuss. Packaging is strictly functional and adequate - that’s a compromise I suppose to keep prices low. The device... See more

Rated 5 out of 5 stars

After much deliberation I purchased a 2022 MacBook Air M2, could not be more pleased with the product, flawless and works seamlessly. Well packaged with quick delivery and at competitive pricing . I d... See more



Company details

  1. Computer Store
  2. Used Computer Store

About Hoxton Macs

Written by the company

Hello, we're Hoxton Macs and we're here to provide the most trusted source of refurbished Apple products, at great prices, with an unrivalled personal and professional service.

Free Shipping, 1-Year Warranties, and No-Hassle Returns

📦 Fast & Free UK Delivery Free UK Next Day Delivery with same day dispatch on orders before 1pm. 1 hour time slot and inflight options.

👩‍🔧 1 Year Warranty All machines are supplied with our 1 Year Return to Base Hardware Warranty and 14 day returns period.

👨‍💻Expert Guidance and Assistance If you need help selecting a machine right for your budget or requirements then get in touch!


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(5,884)

1,310 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Products and Excellent Customer Service

Customer service is great and the price is very reasonable for the condition of the products. I purchased an M1 Pro MacBook and an iPad Pro, both in good and premium condition.

The MacBook came in excellent condition and had less than 170 battery cycles. The iPad Pro was even better than I expected. It looked like an open-box item and seemed like it had never been used. It also came with AppleCare, which was a nice surprise.

The customer service team answered all my queries and reassured me before I made the purchase. Overall, I’m really happy with my experience and I’m looking forward to buying more products from them.

July 10, 2026
Rated 5 out of 5 stars

Excellent all round

Thoroughly recommend Hoxton Macs.
The MacBook was advertised as being in “good” condition, but when it arrived it looked as good as new.
Customer service was exemplary throughout.

July 15, 2026
Rated 5 out of 5 stars

No-brainer

Second time ordering from Hoxton Macs. The first machine from them is still working like a charm. Super fast delivery and securely packed. Item as described, if not far better condition than I've expected!

July 31, 2026
Rated 5 out of 5 stars

Amazing product

Really good quality for even the lowest price option, came with good chargers, and very fast delivery

August 6, 2026
Rated 5 out of 5 stars

Only place to buy a Mac

I’ve bought two MacBook Pros, an IMac and an iPhone from Hoxton Macs. Very very very happy with all of them.

Service is always excellent, and delivery fast and secure.

August 6, 2026
Rated 5 out of 5 stars

Great Macbook Pro M4

Great Macbook Pro M4 in flawless condition (rated "Good") with only 50 cycles on the battery. Quick and secure delivery and amazing packaging (seriously, the box was almost as big as a suitcase). Highly recommended - my first Macbook, and definitely not my last from Hoxton Macs.

August 6, 2026
Rated 5 out of 5 stars

Easy to use website

Easy to use website, which has accurate descriptions. The prices are competitive. Delivery was prompt and efficient. The laptop was well packaged and eco friendly. Thank you.

July 31, 2026

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