Banner for HRS - Hotels für Ihre nächste Reise finden

HRS - Hotels für Ihre nächste Reise finden Reviews 42,754

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient search engine, which helps them find hotels at very affordable prices. Many people appreciate the smooth, fast, and easy booking process, highlighting the user-friendly website and app. The clarity of information provided on the booking site also contributes to a positive decision-making experience for consumers. However, some customers have encountered issues with certain US hotels not recognizing their bookings or refusing check-ins. A few reviewers also mentioned technical difficulties during the booking process and found the constant logouts annoying. Additionally, some people expressed a desire for more offline data availability, such as current bookings.

What people talk about most

Booking process

Reviewers highlight positive aspects of the booking process, finding it quick, easy, and affordable. Many... See more

Price

Customers had positive experiences with price. Many reviewers found the booking process easy and noted that... See more

Website

Consumers find the website to be positive. Many reviewers praise its user-friendly design and efficient... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the app and... See more

Service

Reviewers mention positive feedback about service. Customers appreciate the support structure within the... See more

Based on these reviews

Rated 5 out of 5 stars

Il motore di ricerca è molto efficiente e consente di prenotare Hotel a prezzi molto convenienti. The search engine is very efficient and allows you to book hotels at very affordable prices.

Rated 5 out of 5 stars

App is user-friendly with good hotel recommendations. On my recent trip the nightly rate of the hotel I've already booked went down. The system has automatically recognized this and instantly rebooked... See more

Rated 5 out of 5 stars

It was easy to book .Would be better if hotel payment authorization was included in book g details. Some US hotels think hrs is a scam and frown upon.ghr booking or refuse to check-in my employees.... See more

Rated 5 out of 5 stars

Wow So smooth, extra fast experience, without gimmics or half truths. If you wanna find apartment in Germany use HRS, it's actually nobrainer, in MANY cases u can save more then 30% on same hotel room... See more

Rated 1 out of 5 stars

I found it suspicious that hrs had a free room in a hotel that is going to be 100% fully booked on the days when I need it. So I read all the other reviews here on trust pilot, from guests and from... See more

Rated 2 out of 5 stars

I would like to provide feedback regarding the support structure within the Hotel Reservation Service. There appears to be a lack of clarity in roles and responsibilities when assisting users. In situ... See more

Rated 2 out of 5 stars

Dear Sir/Madam, I need to change my booking from 5days to 4days. Aston Batam Hotel does not allow me to change 5days to 4 days. Please advise. Thank you.

Rated 5 out of 5 stars

It’s still kinda new but i was surprised to see so many hotels and accommodation places are already integrated. What i like is that there are many deals. Unlike other booking platform where you just s... See more

Rated 5 out of 5 stars

Website is great I know that I will be treated to a proper business trip experience when using HRS It is great to see the reviews that previous travelers have had

Rated 5 out of 5 stars

Good experience! Booking is super easy. The app is fast and easy to navigate. You can also get special offers. So far so good :)

Rated 5 out of 5 stars

Easy access to booking and quick response to the transaction via email confirmation. The Horst team were able to assist with checking in and information about the vicinity. Experience about the proces... See more

Rated 5 out of 5 stars

A excellent booking portal for businesses all over the world. Good customer service and they save me a lot of time. And we all know time is money, its well worth it.

Rated 5 out of 5 stars

Very easy to book a room. All of the info I needed was presented to me on the booking site which made it quite easy to make a decision.

Rated 5 out of 5 stars

It was my first experience with HRS. very easy to make a booking and I got the best price after search on Trivago. Nice!

Rated 5 out of 5 stars

Strikingly clear website feeds into an equally clear booking process. A delightful experience.

Rated 5 out of 5 stars

Quick and easy to book rooms. Easy to select based on HRS hotel ratings.

Rated 4 out of 5 stars

Works all well. No Problem with the booking. Just the app could be improved. Constant logout is annoying and more data (like the current bookings) should be available offline.


Company details

  1. Hotel

About HRS - Hotels für Ihre nächste Reise finden

Written by the company

HRS zählt zu den führenden Hotelanbietern in Europa und ist ein verlässlicher Partner für Geschäftsreisende. Als eines der Top-Drei-Hotelportale in Europa unterstützt HRS Geschäftsreisende dabei, Hotels schnell, einfach und flexibel zu buchen – mit Lösungen, die vor, während und nach dem Aufenthalt echten Mehrwert schaffen. Viele Reisende nutzen HRS regelmäßig, um Hotels zu buchen, Geschäftsreisen zu planen oder passende Angebote für ihre nächste HRS Reise zu finden.

Registrierte myHRS Mitglieder erhalten Zugang zu exklusiv verhandelten Raten mit bis zu 50 % Preisvorteil in Top-Hotels. Da sich Termine im Geschäftsalltag oft kurzfristig ändern können, sind Standardbuchungen in vielen Hotels kostenfrei bis 18 Uhr am Anreisetag stornierbar – ein entscheidender Vorteil, den besonders Vielreisende bei ihrer täglichen HRS Buchung schätzen.

HRS bietet zudem eine besonders breite Hotelauswahl: Ob Business-, City-Hotels oder Wellnessoasen – hier finden Reisende das passende Hotel für jeden Anlass. Dank intuitiver Filter wie „Frühstück inklusive“, „Wellness“ oder „kostenlose Stornierung“ lässt sich die Suche präzise an die eigenen Bedürfnisse anpassen. So wird das Hotel buchen mit HRS noch einfacher, schneller und komfortabler.

Um das Reiseerlebnis stetig zu verbessern, investiert HRS kontinuierlich in moderne Technologien. Dazu gehören mobiler Check-in, digitaler Check-out, sichere Online-Zahlungsmöglichkeiten und die automatische Bereitstellung von Rechnungen. Während des Aufenthalts steht ein kompetenter Kundenservice jederzeit zur Verfügung – ein weiterer Grund, warum viele Unternehmen HRS als bevorzugtes Hotelportal und Reisebegleiter wählen.

HRS wurde 1972 in Köln gegründet und ist Teil der international tätigen HRS Group. Heute zählt HRS zu den bekanntesten Marken, wenn es darum geht, Hotels zu finden, Geschäftsreisen zu organisieren oder schnell und zuverlässig das richtige HRS Hotel zu buchen.

Ihre Vorteile

Written by the company

Exklusive Vorteile für myHRS Mitglieder
Mit einem kostenlosen myHRS Konto profitieren Reisende von zahlreichen Vorteilen, die Buchung und Aufenthalt noch angenehmer gestalten. myHRS Mitglieder sehen sofort exklusive Mitgliederpreise mit bis zu 50 % Ersparnis in ausgewählten Hotels. Persönliche Buchungsvorlagen und gespeicherte Favoriten ermöglichen außerdem eine besonders schnelle Buchung. Je nach Verfügbarkeit stehen zusätzliche Vorteile wie kostenfreier Late-Check-out oder Zimmer-Upgrades zur Verfügung. Ein weiteres Highlight: Bei jeder Hotelbuchung sammeln myHRS Mitglieder automatisch Meilen oder Punkte bei Miles & More oder BahnBonus (1 € = 1 Meile/Punkt). myHRS bietet damit flexible Konditionen, attraktive Preisvorteile und ein entspanntes Reiseerlebnis. Jetzt kostenlos registrieren und sofort profitieren: https://www.hrs.de/?show=registration
Bequeme Zahlung und Abrechnung
HRS bietet komfortable digitale Lösungen, die den gesamten Zahlungs- und Abrechnungsprozess vereinfachen: • Beim Buchen: Reisende wählen flexibel, ob sie vor Ort im Hotel zahlen oder die Zahlung direkt online abschließen möchten. • Beim Abreisen: Durch Online-Zahlung und die vorab übermittelte Rechnungsadresse wird der Check-out deutlich beschleunigt. • Beim Einreichen: Hotelrechnungen werden digital per E-Mail bereitgestellt – ohne Papierkram oder manuelles Einscannen.
HRS Deals
Bei den HRS Deals finden Sie wöchentlich neue Top-Hotels mit bis zu 40 % Rabatt. Perfekt für Ihren nächsten Städtetrip, eine Wellnessauszeit oder einen Aktivurlaub in den Bergen. www.hrs.de/deals

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

43K reviews

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Replied to 0% of negative reviews

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Rated 4 out of 5 stars

Works all well

Works all well. No Problem with the booking.
Just the app could be improved. Constant logout is annoying and more data (like the current bookings) should be available offline.

July 31, 2025
Rated 2 out of 5 stars

Change of days

Dear Sir/Madam, I need to change my booking from 5days to 4days. Aston Batam Hotel does not allow me to change 5days to 4 days. Please advise. Thank you.

June 20, 2025
Rated 5 out of 5 stars

Easy access to booking and quick…

Easy access to booking and quick response to the transaction via email confirmation. The Horst team were able to assist with checking in and information about the vicinity. Experience about the process and efficiency is hereby fulfilled with acknowledgment.

May 12, 2025

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