HRV Reviews 

A first - the technician was early! V thorough and efficient, also asked if I had condensation issues and adjusted vents to counterattack this! Lovely manner, highly recommend

Love my HRV, definitely worth it. They were really helpful with my HRV replacement, customer service was so helpful.

When the did the replacement they were super fast. 0 hassle.

Amazing service, excellent product

Great experience with the crew who did the install

Great service from HRV, friendly and helpful got to the problem, fixed and back to clean dryer home. Thanks HRV

Team member was experienced, friendly and they slotted us in very quickly. Would definitely recommend

We've had HRV systems in our last 2 homes & have only had 1 minor fault, which was fixed quickly at no cost to us even though the system was out of the warranty period (by a month or 2).
We just had our current system serviced & the filter replaced. The technician arrived exactly on time, was really friendly & had the job done quickly.

Always great service, friendly and knowledge service people - answer all your questions without hesitation. We have been clients of theirs for close to 20 years I think and have never had an issue. Great company.

Great friendly service clean tidy install great information very happy with product and difference it's made

from initial contact this company went the extra mile. fast efficient service and friendly staff made the process easy and trouble free

Great service, from discussing options of placement and product. Kept me fully up-to-date through the process from initial query to install. HRV people were very friendly. Highly recommend!

We have been using HEV for 14 years nowand to be honest only the first 2 years was how it supposed to be but since then, they charge us for the service and maintenance $230 but it has never been right. The settings would be changed according to the season but in the winter we just have a moisture everywhere. They have never fixed it. I have water filled windows, moisture wardrobe mirrors and nothkng is dry. There is no way that you can add photos in Google review so that tells you enough. The HRV system is the waste of money. Good luck

Aways so accommodating and pleasant to deal with.
Never had a problem with the helpful, fully trained staff

We upgraded our 8 year old system to the latest which was carried out effortlessly with minimum of fuss by their technicians who explained everything and the WiFi setup. No condensation since the system was first installed.

Had the HRV system for over 14 years. It worked. No more wiping windows every morning and power bills reduced after the install.
Our install had two fans and seven outlets.
Replacement filters every two years is a little expensive.
We have now moved and do not need one at our new home.

HRV has been hounding me every 6-12 months since I went to a home show many many years ago. When we brought a rental property eventually, we put an HRV in.

It’s now malfunctioning (under warranty), it’s winter and small kids live in the house. We have been calling and calling customer service on and off for weeks. We finally got hold of someone to book a tech to check it out, we had to wait weeks, inform our tenants so they could be on site and no one shows up! Now we are back to constantly calling and sitting on hold to try and get someone out there.

Would never use HRV ever again!!!

Edit: as you can see HRV responded, I emailed as requested immediately with no reply to date.

Always great support and great service

The visits to inspect filters was very professionally, and efficiently done. Jayar is a really valuable person to have on the staff. I feel the HRV system is functioning effectively

I have had my system for many years and the service has been very good. The call centre reminds me when a service is due in good time and easily arranges a visit. The technicians who have attended, have been unfailingly polite, professional, friendly and efficient. The system works for me and I appreciate their service.