I’m on a short vacation in Croatia and bought a €25 eSIM from HT on Monday. Today is Friday, and I still can’t use it. The problem is with the HT eSIM, and HT needs to issue me a new one. I chat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would not recommend them to anyone, on the contrary, it is a company that should be absolutely avoided. Their technical support is non-existent, they will charge you for services they do not delive... See more
The worst internet service I've ever experienced. Terrible customer support, terrible network, and constant connection drops—even though it's a fiber-optic internet service. The waiting time for res... See more
Been their user for 10+ years... i have been satisfied so far BUT last 2-3 years they are very bad... problems all the time with network, problems with this and that... asked them to change my person... See more
Company details
Information provided by various external sources
Hrvatski Telekom dd is a Croatian telecommunications company.
Contact info
Ulica Roberta Frangeša Mihanovića 9, 10110, Zagreb, Croatia
- www.hrvatskitelekom.hr
1.2
Bad
94 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great speed
Great speed, great experience, great customer service.
A++!!
August 27, 2020
Unprompted review
Trash overall
Slow internet, trash customer support, internet cuts out every day at 10:58PM
October 31, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.