My experience was good only downfall, The ring I was wanting was not in my local store for me to see. If I had to go into Aberdeen that would have totalled 80 miles round trip. I spoke to the Chat the... See more
Company replied
Location
Switch locationBon Accord Centre, George Street, AB25 1HZ Aberdeen, Aberdeen Bon Accord, GB
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Relatively intuitive and simple to use. Thanks
Visited Bon Accord Centre Aberdeen on friday as a quick stop off to enquire about my non-working watch. Sacha was very knowledgeable and helpful in the information she conveyed which gave me confidenc... See more
Purchased a new watchstrap and batteries for two watches. Lady was quick and efficient and friendly.
Company details
About H.Samuel - Aberdeen
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Bon Accord Centre, George Street, AB25 1HZ, Aberdeen, Aberdeen Bon Accord, United Kingdom
- 01224626113
4.5
Excellent
59 reviews
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Relatively intuitive and simple to use
Relatively intuitive and simple to use. Thanks
May 1, 2026
Unprompted review
Wonderful service
Took my wife's watch into the Bon Accord Centre store to adjust the watch strap. The staff could not have been more welcoming and helpful, nothing was too much trouble. Within minutes I was on my way with the work done efficiently and expertly.
January 17, 2026
Unprompted review
Lovely Stuff
Virtually trying on the Green Watch was really fascinating.
December 31, 2025
Unprompted review
This was very easy to use and…
This was very easy to use and understand free delivery and th shipping is so quick.
November 6, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from H.Samuel - Aberdeen
Hi Nguyen,
Thank you for your feedback.
We would like to better understand what has happened. If you would like to contact us on 0800 458 1065 (opt 3). Your case number is CS2704739.
Kind regards,
Beck
Good shop bought earrings backs too
August 31, 2025
Unprompted review
Lovely I like your webdite…
Lovely I like your website my partner bought my engagement ring from you.
March 30, 2025
Unprompted review
The best one of my favorite brands I…
The best one of my favorite brands I have lots of jewellery from them 🤗💜
March 2, 2025
Unprompted review
Very quick service
November 28, 2024
Unprompted review
Very good and east
September 23, 2024
Unprompted review
Great prices
Great prices. Bought a watch. very happy and went back a week later to get a link removed free of charge
September 20, 2024
Unprompted review
Easy and cheap
May 22, 2024
Unprompted review
It was so easy to place an order.
It was so easy to place an order.
I was into the shop in Aberdeen Bon Accord and the staff there were great.
December 15, 2023
Unprompted review
Reply from H.Samuel - Aberdeen
Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
Very good service
November 2, 2023
Unprompted review
Reply from H.Samuel - Aberdeen
Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
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