H.Samuel - Aberdeen Reviews 

The assistant was very helpful and friendly. Very professional.

I was smiled at made and made to feel welcome by a friendly staff member. She discussed with me what the occasion was and whom the gifts were for, she also discussed what price range I was willing to pay. She showed me many items that fit around what I was looking for which gave me a good choice within my budget. I left feeling good about my purchases and will return again.

Purchased a new watchstrap and batteries for two watches. Lady was quick and efficient and friendly.

Very polite asdistant. 😊

Awesome, good service. Quickly resolved my broken watch problem.

Very good website, very good offer price, very quick delivery, very good service in the shop. Fine watch too.

Excellent service in the shop .the assistant was very helpful

With covid I wasn't sure how my visit would go, but I was more than pleasantly surprised. The staff members in there were very friendly and made going into the shop a lovely experience. 10/10 for customer service and all round good vibes.

Polite helpful and informed staff, nice experience

Received great service from the manager in the first week of reopening. Good to be able to look at products and try them rather than guessing how they look from online photos.

I had to purchase a replacement wedding ring for myself. The assistant who served me ,[Linda, as I recall] was very helpful and professional.

Bought two bracelets and a watch for my husband, staff were great, they set the watch for my husband and took time with us going over what we wanted.
Social distancing was being observed and hand gel availible. Staff were friendly.

Very happy with purchase. Staff very helpful especially just now with covid restrictions

staff were very helpful and knowledgeable and helped me to choose the most appropriate product for my needs

Very helpful staff. The assistant ordered a watch from another store as the one I wanted was not available. Very impressed by the service which doesn’t happen a lot these days. It felt nice to feel a valued customer.

Great service, got amazing discounts on what I bought, very good value for money.

Required a new watch strap and battery for another watch. Excellent service very helpful with suggestions.
Very happy

Put two white gold rings in for Rhodium plating & found the assistant VERY helpful & attentive

Excellent service from Claire and Gemma in Aberdeen store BUT your Courier choice of DX isn't so good. Item ordered and due delivery on Tuesday but received e mail on morning saying courier unable to deliver but would re-deliver on Wednesday then txt message 40 mins later to say delivery is Tuesday. Maybe better with Royal Mail ??? Very confusing tho not stores fault.