Got help with from Madison and she was really honest and helpful , helped save and get the right choice. I will definitely recommend.
Location
Switch location28 Mayfair Houses, Hollins Walk, RG21 7JY Basingstoke, Basingstoke, GB
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See what reviewers are saying
Wasn't overly impressed. Wanted to buy a ladies watch for around £50 expandable type waterproof and apparently these type of watches are 'much more expensive'. Felt like she wasn't interested in servi... See more
Company replied
Served by a very nice young man called Sourabh. I bought a pair of earrings for myself. He was very polite and extremely helpful, offering me cleaning products, insurance and a voucher for a discount... See more
Purchased two bracelets and enquired about an amethyst ring. Aaron was very helpful and offered options for a presentation box as the bracelets were a gift. Was also very helpful and took time to let... See more
Company details
About H.Samuel - Basingstoke
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
28 Mayfair Houses, Hollins Walk, RG21 7JY, Basingstoke, Basingstoke, United Kingdom
- 01256472158
3.3
Average
48 reviews
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The young man who served us was very…
The young man who served us was very professional. Very friendly and polite. He also managed to sell me a lovely bracelet.
July 3, 2021
I was served in a friendly
I was served in a friendly, helpful manner and was satisfied with the service I received.
July 2, 2021
Very nice and kind people,very nice…
Very nice and kind people,very nice prices and offers. Thank you
July 1, 2021
Wedding anniversary gift
When i popped into the store a few days before my wedding anniversary looking for a gift for my wife.
After a few minutes i found what i was looking for and a young lady asked if needed any help very polite she collected the item for me.
During payment just generally chatting I noticed that she had the same name as my wife and we joked about that.
So thank you Carla for your help that day.
June 24, 2021
I needed to get a diamond ring for my…
I needed to get a diamond ring for my wife 30th anniversary found just the one at h Samuel.the staff where very helpful and attentive.
June 19, 2021
The item I ordered was good quality
The item I ordered was good quality. Just what I wanted. Delivery was made on the date advised. Very happy 😊
June 19, 2021
Excellent service
Excellent service
Brilliant service both in store and online. Very helpful advice and we were given a lot of time and made to feel valued as customers. Every effort was made to make sure we can get our items in time and the order will be tracked to make sure there aren't any problems.
June 17, 2021
If you want the best you go to the best…
If you want the best you go to the best that’s why I always come to you cause you are the best by far.
June 17, 2021
Excellent Service
Took my watch in to have the battery replaced. Very efficient and polite service.
Highly recommend
May 27, 2021
Not very friendly girl wend I went to…
Not very friendly girl wend I went to pick up my wife ring.
May 25, 2021
Item was exactly what I was looking…
Item was exactly what I was looking for. My only disappointment was the box for the earrings came apart which was sad as they were a gift. I did ask for a plastic box but was refused.
May 25, 2021
The shop assistance was very kind and…
The shop assistance was very kind and understanding in what I was looking for. She carefully listened to me and was very efficient in offer me what I wanted. This was in Basingstoke shop.
May 21, 2021
I ordered ring
I ordered ring , firstly the price was increased at checkout !! Secondly I’ve still not received the ring 2 weeks later ! No correspondence from store I phoned and was told they don’t know where it is !!! I’m phoning again tomorrow ! Basingstoke store
May 18, 2021
Browsing your store
I came into your Basingstoke store to browse as I had a gift card to spend. The young lady was very helpful and while polishing the necklace that I purchased she noticed a black discoloration on the chain, without a second thought she replaced it straight away.
I was very impressed with the service and I always find your assistants very helpful and friendly.
May 13, 2021
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