I chose H Samuels Bexleyheath to have my five year old daughter's ears pierced. This had been much anticipated and planned for months so my daughter could coincide it with the school summer holi... See more
Location
Switch locationUnit 61, Broadway Shopping Centre, DA6 7JN Bexleyheath, Bexley Heath, GB
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Me and my partner visited the H Samuel in Bexleyheath today and would just like to say what a pleasant experience we had. We were choosing our wedding bands and the friendly service we were given b... See more
Ordered in store got told I would get a txt didn't so went to store 5 days later to be told order had been cancelled due to no stock. Went online like the staff did in store just to find it still in s... See more
Company replied
Great store with excellent products. Alice who attended to me was showed excellent customer service as she went above and beyond to show me options and she was very patient. Service was quick with out... See more
Company details
About H.Samuel - Bexleyheath
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 61, Broadway Shopping Centre, DA6 7JN, Bexleyheath, Bexley Heath, United Kingdom
- 02083010382
4.7
Excellent
37 reviews
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I bought a Sterling Silver Round &…
I bought a Sterling Silver Round & Heart CZ And 5mm Ball Set of 3 Stud Earrings for my Wife and she loved it. Prices are reasonable, there are plenty of promotions, and a large selection of products.
December 20, 2023
Unprompted review
Reply from H.Samuel - Bexleyheath
Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
Me & my girlfriend visited today for a…
Me & my girlfriend visited today for a watch re sizing, Michelle was friendly, helpful and very professional! Thankyou for your help ❤️
August 13, 2023
Unprompted review
Recently purchased the GSHOCK B2100…
Recently purchased the GSHOCK B2100 Black IP Bracelet. Great timepiece with the functions I need. I paired it with the CASIO APP which made setting it up a breeze. Got a discount code which was very nice and paid £4.95 for next day delivery. Must commend the couriers "DX" who were bang on time and the guy made sure he got the pic of me receiving the item, very professional. Highly rate and recommend.
May 25, 2023
Unprompted review
Alice from the Bexleyheath branch was…
Alice from the Bexleyheath branch was absolutely outstanding in helping my partner and myself try on and choose a bridal set! She was so knowledgeable and patient, really went above and beyond to be helpful.
December 10, 2022
Unprompted review
Bexleyheath branch have brilliant staff
Bexleyheath branch. Both members of staff are really knowledgeable, kind and wanting to help (16/8/21). Gail served us, who was so helpful and friendly and so patient as we decided after looking at many rings. We brought our wedding and engagement rings. Thank you so much! :)
August 16, 2021
Unprompted review
Fast delivery exactly as described…
Fast delivery exactly as described works well will buy again
June 30, 2021
Fast and friendly service and the…
Fast and friendly service and the earrings I purchased for my daughters birthday were received with happiness
June 3, 2021
Excellent customer service
The ladies in the store were very helpful. I couldn't fault their service.
June 3, 2021
Had to wait for the sales assistants to…
Had to wait for the sales assistants to finish their private conversation until they noticed us.
May 27, 2021
Very happy with store assistance
Very happy with store assistance, very helpful made my daughter's First Holly Communion gift unique for a day to remember. Thank you.
May 23, 2021
Staff at the bexleyheath store were…
Staff at the bexleyheath store were amazing and so helpful, made the shopping experience fun and could have a bit of banter with them!
May 20, 2021
Bought a watch as a gift from Surrey…
Bought a watch as a gift from Surrey Quays branch but unfortunately had not estimated the size of the metal strap correctly (it was a gift so a bit of guesswork was involved). Bexleyheath branch were more than happy to adjust the strap free of charge with the recipient. Staff at both branches were very friendly and helpful.
May 18, 2021
New battery not working
I had a new battery put in my husband's watch, which unfortunately hadn't been fitted correctly, because the watch keeps stopping and starting.
I also purchased a new watch for myself. The sales lady didn't really seem enthusiastic to help me choose one, didn't make any suggestions, and just stood there in silence while I felt pressurised to pick one out quickly. It would have been nice if she had got some out for me to try.
I will have to return back to query battery change.
May 6, 2021
Reply from H.Samuel - Bexleyheath
Hello Lee, thank you for taking the time to write this review! I am so sorry to hear that your battery fitting seems to have not been done properly and the service in store when picking a watch for yourself was not the best! So we can assist you further, please contact us on 0800 458 1065 option 3 and quote 01666813, and we will be more than happy to help you. Regards Luke
Ladies in the store where very helpful…
Ladies in the store where very helpful got my items and made sure we were happy with them and put them in there boxes. The ladies where very helpful and polite we even went back again a couple off days later to get a watch for my son.
May 6, 2021
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