Bought a ‘white gold’ wedding ring and after several years discovered it is actually yellow gold covered in a silver metal. I have been told by an independent jeweller that it should be white all t... See more
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I want to share one of the best customer service experiences I've ever had. I placed my order online with H Samuel and decided to have the item delivered to store (a great option... See more
Easy to use and find what your looking for in on search and excellent service
Bracelet broke following day,but all so meander the next day excellent service
Company details
About H.Samuel - Burton On Trent
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
15 High Street, DE14 1HU, Burton On Trent, Burton On Trent, United Kingdom
- 01283845131
1.7
Bad
35 reviews
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Very professional and helpful indeed 👍
May 25, 2021
The manager Chris was very pleasant &…
The manager Chris was very pleasant & sat me down on a chair which was appreciated after having knee surgery.
A watch battery change was all I needed & for £9.95 I thought excellent value.
This was performed quickly & professionally. I was happy with my visit to Burton Branch.The shop inside was clean & tidy.
May 25, 2021
Chris at the Burton store was very kind…
Chris at the Burton store was very kind and helpful, he saved me a watch I needed for a present, I collected the watch, which was lovely and also bought some earrings, service was very good in the store and my friend loved her present.
May 20, 2021
Ruby wedding gift
Good customer service, nice product ( 9 CT ruby earrings.
Also very useful website to preselect.
Well done.
May 19, 2021
Excellent service
May 18, 2021
Excellent the gentleman who served me…
Excellent the gentleman who served me was extremely helpful and would definitely shop there again
May 18, 2021
Really helpful and knowledgeable staff…
Really helpful and knowledgeable staff and managed to buy what I wanted very quickly
May 11, 2021
Found fine 22inch gold…
I was looking for a fine 22inch gold necklace, and a gentleman from the store said we would have to wait, I replied that if he could see if there was the required necklace we would but if not we would carry on. This gentleman proved to be a winner, not only finding a necklace, but the one. He was professional, polite, exceedingly helpful and informative. Mum and I really did that personal touch. Thank you
May 7, 2021
The staff were friendly and helpful
The staff were friendly and helpful. What you want while you're choosing wedding rings.
May 5, 2021
Love to shop here fantastic variety of…
Love to shop here fantastic variety of jewelry for him and her at great prices , nothing is to much trouble to the staff excellent quality.
May 4, 2021
Excellent service
Excellent service, took the time to make sure my watch fitted properly. Excellent range of men’s watches and other jewellery.
May 4, 2021
My new at Christopher
My new at Christopher was excellent.The chain was to small so bought a new one in store service was excellent and helpful.
May 4, 2021
Fab service from the manager when I…
Fab service from the manager when I went. Had time to spend with us whilst we sorted out a few things with our watches.
May 4, 2021
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