Really disappointed with a gold necklace I bought at your Camberley store (August) – failed after only a few wears. Store dismissed it as ‘stretched’.
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Bought a G shock watch in November 2003 from H. Samuel's had trouble Resetting to British summer time (haven't got a rocket science degree)went to Camberley branch where the most helpful Celina... See more
Really pleased to find the perfect gift I was looking for and with same day collection!!
Needed a new battery for my watch advised to maintain waterproof needed to be sent away. I elected to have it replaced locally. Was given a price which I accepted and a time to call back and pick it u... See more
Company details
About H.Samuel - Camberley
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 7, Town Square, GU15 3SL, Camberley, Camberley, United Kingdom
- 01276670045
3.2
Average
34 reviews
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Very helpful staff
I had a new battery put into my watch plus bought a pair of earrings for my
granddaughter. Very helpful young man showed me a selection to choose from.
When I returned to collect my watch, I also purchased a Cross pen and a very
pleasant lady served me. I was very impressed with both members of staff.
May 25, 2021
Great service
May 20, 2021
Pair of earrings as a gift 🎁😍delighted
May 18, 2021
Needed a new battery for my watch…
Needed a new battery for my watch advised to maintain waterproof needed to be sent away. I elected to have it replaced locally. Was given a price which I accepted and a time to call back and pick it up. Called back all ready. Excellent service very helpful as always. My husband and I always have our omega watches sent away by them but every day watches just local batteries and watch strap repairs.
May 18, 2021
Ring purchase & alteration
I made a ring purchase and also left a ring for alteration. The customer service and care was very high and helpful, there was a great selection of rings and would recommend this shop for further purchases.
May 13, 2021
Pina at the Camberley store was…
Pina at the Camberley store was incredibly helpful. A polite knowledgeable lady. So pleasant, we returned again to make another purchase.
May 13, 2021
No-quibble exchange
My girlfriend changed her mind the moment we got the ring home. She wanted to exchange it for a different ring. We took it back to the ship - no dramas, no fuss, the exchange was done quickly and efficiently. My girlfriend is very happy with her new ring!!!
May 12, 2021
Great customer service.
May 11, 2021
Great service and pricing
Very happy indeed with my visit. Saw a watch in the display window that I had seen pre-lockdown. It was reduced, when I enquired to try it on I was treated with courtesy and respect, and then told there was a further discount applicable from that morning. Delighted with the service I received and very happy with the eventual selling price
May 11, 2021
Charlote was very kind and helpful.
May 6, 2021
Excellent service
I received an excellent service from Selina at the Camberley branch. She advised me on the type of necklace chains that would suit me and was patient was I decided!
May 5, 2021
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I would definitely NOT give you a…
I would definitely NOT give you a STAR... Most probably a BLACK HOLE since i paid you £9.99 to put a new battery in my watch, and before i even got home the back had fallen off !!!!! But you did score a first since you are the first high St jeweler to hand my watch back to me in more pieces than when i gave it to you. They do say nothing good comes from a black hole, maybe a refund would help !!!!!!
May 4, 2021
Reply from H.Samuel - Camberley
Hello Terry, OH NO! Thank you for bring this to our attention! I am so sorry that your watch back came off after having a battery replaced! Please contact us on 0800 458 1065 option 3 and quote 01662533, and we will be more than happy to assist you. Regards Luke
Great service
May 4, 2021
I found exactly what I was looking for…
I found exactly what I was looking for from the large selection of watch straps.
May 4, 2021
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