H.Samuel - Cannock Reviews 

I was served by a lovely lady named Donna who was very helpful and informative on the jewellery I was interested in and helped me in choosing the right necklace for my daughter. Would definitely recommend.

patient and polite

Lovely friendly and knowledgeable staff,great service all round.

Great customer service & even a 15% discount on "full price jewellery" which isn't advertised but applied on paying for the item(s)..a nice surprise indeed.
Amy, who assisted us, was lovely & certainly a great credit to the company.
11 outa 10!

My experience in buying a bracelet for a family members Birthday present was absolutely fantastic with the help from Parys ( in-store assistant) who was friendly,listened to what I wanted,gave great advice to my choice and showed me another design (to suit my price bracket )which I liked more and purchased and I was given a demo on the jewellery cleaning cloth I had enquired about which I also purchased and has cleaned my jewellery up to its clean and sparkly effect just like new at a great price. There was also a larger square red gift box which I purchased and Parys lined this with red tissue paper,a small blank gift card with my purchase already gift packed in a lovely red box which fitted into this larger gift box.
The service I received off Parys was excellent and she is a great asset to the company. I will certainly be shopping in Samuels again 😊👍. Thank you Parys x

Purchased our engagement rings in August last year at the cannock branch and was served by Donna she couldn't have been more helpful a lovely lady . We then visited last week to choose our wedding rings we had the pleasure of being served by Donna Katie and Hannah. They were all so helpful and made the whole experience enjoyable .can not thankyou enough for your expertise and helping us pick the right rings...picked them up today thankyou Donna again...we wouldn't go anywhere else ...hope Samuel's know what an excellent employee you are....thankyou 😁😁 Michelle and Nick Birch

I went in to ask about having my ears re-pierced but Hannah was able get a pair in the existing holes really quickly! No pressure to buy expensive earrings either. She really helped put me at ease as I can be a bit squeamish with things like that. Great service from her as well as from the first lady we spoke to (although I didn't get her name).

My husband and I went into the Cannock store to buy a cheap stop gap ring whilst my engagement ring was being repaired.
Hannah was our assistant and I advised how I wished I had not bought a gold and diamond cluster as this was the second time I had lost a diamond.
She showed us a stunning half carat platinum ring, which was amazing value. My husband bought it for me and I cannot fault the help and guidance by Hannah. She instinctively knew exactly what I wanted and the quality and after care is amazing.

Hannah was very helpful and knowledgeable. She was honest and brutal about the repairs. This was done very professionally at the options available. I mentioned brutal as in a good way by saying what the repair was going to cost. Other jewellers would not commit on a cost. We need more people like Hannah who is honest and to the point. Greatly appreciated.

16th December 2023
We purchased a gold necklace Sept 2022 for our daughter and also took out a warranty. Unfortunately, the chain broke so we popped into Cannock H Samuel to see if it could be repaired or replaced. We were approached by Hannah Glover who from start to finish was an absolute delight. She was so helpful, put in a claim on the warranty for us and let us replace the chain with a better, stronger chain. Thank you so much to Hannah and her lovely team, who gave us their time on such a busy day, so close to Christmas!
Merry Christmas all and we will not hesitate to shop with you again in the future
Pam and Terry Knight

We visited the Cannock branch today, the staff were very friendly and we received excellent service from Gemma . Would definitely recommend !

We visited the Cannock store and was seen to by Gem. She was very friendly and helpful. She told us everything we needed to know and followed our instructions to the letter. We cannot fault the service we received and look forward to taking our business there in the future. Thank you Gem.😃😃

Hannah at the Cannock branch of HSamuel is an absolute star
My daughter had struggled with changing earrings, Hannah gave us expert advice on what earrings to choose and even changed them for my daughter who was so scared at the time.
A few minutes later my daughter had her new ones in and felt so much relief that the others were out.
Thank you Hannah
You’re amazing at your job
5 ⭐️ from us
Paige and Zoe

Went in to replace some earrings, I'd lost one so was re buying. I also ended up buying a ring I liked that was in offer
Member of staff kate was extremely helpful and friendly

Gemma from hsamuel cannock was wonderful she has helped me to buy a Ruby ring for our 40th wedding anniversary she went above and beyond to make my day. She is an asset to the company well done!

Went in today for nose studs and was served by donna i also bought a smart watch she was very helpful and informative about the items i was buying ...its nice to have such friendly staff serving you and i would definitely recommend anyone to use samuels

H Samuel in cannock was a great place to find what I was looking for, the assistant Donna made my shopping experience quick and easy and was very professional and pleasant

What a wonderful shopping experience at Cannock H Samuels store Hannah and Gemma went above and beyond to help me. They are so full of customer care it was unbelievable, so a great big thank you to both of you. I would highly recommend this store to everyone.

Assistant very helpful, excellent service

Visited H Samuel in cannock to look before ordering online and the woman was so welcoming, helpful and really helped us find what we were looking for. Thank you so much for your help.