H.Samuel - Cannock Reviews 

I bought a nice watch for my dad on father's Day but I had know idea about watches but the women saw that I looked a bit lost on all the choices and explained the differences between nearly all the watches do that I could pick the right one they were very polite and patient as the store was about to close before I got there, overall great staff and a great store.

I received a very good service. Pleased with my purchases. In the Cannock store

Friendly, professonal and fast service. Would reccomend to anyone.

I have been to the Cannock branch a few times over the last month and I must say all of the staff are so friendly and professional and always have a smile on their face they are all a credit to the company

Hi We purchased our wedding rings from your store in Cannock,the staff were very helpful and knowledgeable and gave excellent advice,the rings weren’t in stock at the store so we’re ordered and we received them two days later.
Excellent and efficient service from start to finish
Wouldn’t hesitate to recommend H Samual and in particular the Cannock store

I needed a new silver chain for a crystal dragonfly my late husband bought my on one of our many holidays. Donna the member of staff was so helpful and considerate. Well done great customer care.

The girls in the store were very helpful, friendly and greeted me with a smile and that smile didn't go away..... the lady I saw (Gemma) knew her stuff and was very helpful. I can't praise her and the store enough. Definitely be going back if I need any jewellery or watches in the future.

Very good service at cannock branch Hanna is always nice to talk to and very helpful when we visit to store

My experience was really good; being short of time every effort was made to make sure I made my choice and purchase.

Excellent Service from the staff at the Newcastle branch. Thank you.

I was very disappointed that my wife received a call at home to say they the surprise gift I had bought for her birthday was ready to collect.
I spoke to the shop and they said they weren’t sure whether I’d received the email (although I had). They didn’t ask to speak to me personally and I would have expected a little more discretion from yourselves!!
Totally spoiled the occasion.

Absolutely brilliant service, very friendly and extremely helpful

Excellent service , the beautiful woman was great at helping with the chain to fit my pendant, very happy 😁

Excellent quality for fair price, really top top staff in Cannock Staffs ,couldn't be more helpful

Took my watch back as faulty and Donna couldn't have been more helpful, unfortunately my watch couldn't be repaired but as insured tried to get replacement but discontinued. Help me choose another to same value with no drama's. Very professional will definitely return to the cannock store in the future.

I went into the Cannock branch because I wanted a plain gold chain to display my late mother's wedding ring. A lovely lady Gemma served me. She was very helpful and found me exactly what I was looking for. A great shopping experience. Thank you Gemma.

Emily gave friendly, helpful service, observing Covid safety procedures.

Always helpful and happy . Do everything they can to sort any issues out .

Went to the Cannock to buy a watch just for everyday wear. A lady named Gemma served me and was very helpful. While I was there I came over faint and light headed. All the staff were so kind and concerned. After a time I felt better. I needed the watch strap making smaller and it wasn’t a problem at all. After wearing the watch for a few days it was still too loose so I went back to the shop and Gemma sorted it out for me. The shop is geared up very well as regards Covid precautions and it was a pleasure to shop there.

We went in today to pick up our wedding rings and had lovely chat with the store manager and she was very helpful