Recently bought a ring Great experience from start to finish, the size ordered wasn't quite right, our fault, not theirs. But was happy to help us get the correct size, kept in touch and rang us whe... See more
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Excellent service from Joanne at the Chorley Store! I don’t normally write reviews but We recently went into store to look for an engagement ring I found one I liked but when home I phoned the shop e... See more
It was really easy to do online but struggled at first as it wouldn't accept better than going in just have to pick up now well excited
Poor service and rude staff. Brought a wedding ring from here only to find was slightly big for me . Took it back only had it on a few days had receipt and insurance. Staff asking for 60 pounds to get... See more
Company details
About H.Samuel - Chorley
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 19, Market Walk, PR7 1DE, Chorley, Chorley, United Kingdom
- 01257264994
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Citizen Eco Drive watch
The ordering process on the website was very easy. I selected to collect from store. My order was estimated to arrive on the 08/05/2021, however, I received an email on 05/05/2021 informing me my order was ready.
No problems with collection. The watch was a gift, we returned to store to have links taken out - again no problems!
The hubby likes the watch!
Great customer service!
Buying our wedding rings online to go into the Chorley store and neither of our rings fit but the women who served and helped us was so helpful! She let us try on rings to double check our size and that we’d be happy and she was very patient when the ring got stuck on my finger!!! Didn’t get her name but she was brilliant! Thanks!
I wanted a new watch battery
I wanted a new watch battery. The staff were courteous and friendly and I was very pleased with everything
From entering the shop I was greeted…
From entering the shop I was greeted and not put under any pressure. I was served with a lovely employee who gave me any help that I required on the watch I decided to purchase.
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