We have called in to H Samuels a few times in the last couple of months. Previously it was to get a watch fixed however today it was to purchase a pair of pearl earrings and a men’s watch. We wer... See more
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Christine looked after us very well. The staff in general are always making you welcome every time we go in to have a look around and acknowledge us every time we pass by the shop.
My daughter had her ears pierced and they have been put in completely different places. She had kept studs in for a few months and when she has changed them one is much lower than the other so she is... See more
Company replied
Excellent service from staff at the Cramlington branch. My daughter has had her ears pierced by Kara on several occasions. She has had no problems with them and you have a good choice of ear rings to... See more
Company details
About H.Samuel - Cramlington
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
U27B Mannor Walk, NE23 6QE, Cramlington, Cramlington, United Kingdom
- 01670739963
4.7
Excellent
57 reviews
No recent history of asking for reviews
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Good service
June 20, 2021
Cramlington ladies are very friendly as…
Cramlington ladies are very friendly as im in there a lot and they are always helpful
June 5, 2021
Good product excellent service
May 27, 2021
Quite good service in-store but I'm…
Quite good service in-store but I'm asking myself why they sell display items and do not apply either discount or Mgrs dis'. Products should be sold as new as possible, not displayed items.
May 26, 2021
Really helpful and friendly
Really helpful and friendly. They understood what I required and helped me choose what I needed. Extremely good service and reasonably priced. Highly recommend them.
May 25, 2021
Lady in shop was very helpful and…
Lady in shop was very helpful and patient. Didn't push me to make a decision
May 25, 2021
Great customer service
May 14, 2021
Excellent service highly recommend.
Excellent service highly recommend.. The ladies that work there so helpful and friendly and can't thank them enough for everything 😊
May 13, 2021
Excellent and helpful staff.
May 11, 2021
We told the assistant what we were…
We told the assistant what we were looking for. Some of the items were on high shelves so the assistant moved them down for us to view them. She also guided us to other relevant items. It’s great that earrings can now be sealed allowing the recipient to exchange if they are not suitable.
May 6, 2021
May use AI-assist with repliesRead more
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Watch purchase review
Watch was not in new condition when bought. Had usage marks on it. Shocking really selling second hand as new.... Won't use again!!!
May 4, 2021
Reply from H.Samuel - Cramlington
Hello Alan, OH NO! Thank you for bring this to our attention! I am so sorry that your watch was delivered not pristine! Please contact us on 0800 458 1065 option 3 and quote 01662279, and we will be more than happy to assist you. Regards Luke
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