The man who helped me his name was Aman was very polite and helped me pick out a really nice watch. Great service, I have nothing but praise for this store and Aman.
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Today I had terrible service from a tall and slim white man at Romford H. Samuel. There was only one customer with a friend closing watches, despite the fact that it wasn't much busier. It was around... See more
Company replied
I bought a beautiful Bulova watch for my niece which was in the sale and was still worth buying if not in the sale. They have a nice team and I go into the Romford branch every now and then because I... See more
Had ordered a ring, but once delivered and tried it on changed my mind.instead I requested to order a different ring and the gentleman I believe was the manager by the name Chris and a lady were very... See more
Company details
About H.Samuel - Romford
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
11 The Liberty, RM1 3RL, Romford, Romford Liberty, United Kingdom
- 01708746807
4.6
Excellent
25 reviews
No recent history of asking for reviews
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The lady that served us was very…
The lady that served us was very helpful, polite and friendly
May 4, 2021
Staff were helpful and well organised…
Staff were helpful and well organised with Covid safe procesures.
May 4, 2021
Very happy with the service I recieved
Very happy with the service I recieved. I got a watch and earrings and the lady was very hopeful with both items
May 4, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I would not recommend someone to buy…
I would not recommend someone to buy from this place.
I have bought from this store a necklace to give as a gift and after 2 hours of wearing it became black almost half of it. It seem impossible to buy something and without doing nothing just to became like this.
So from my end, 1☆ because there is no option for 0☆.
May 4, 2021
Reply from H.Samuel - Romford
Hello Iuliana, Thank you for taking the time to write this review! I am so sorry that the necklace you purchased as a gift has seems to have changed colour! Please contact us on 0800 458 1065 option 3 and quote 01662324, and we will be more than happy to assist you. Regards Luke
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