Me and my friend we went to get his ears pierced this week on Monday at H Samuel’s skipton and we had an amazing experience the lady was lovely and made us feel comfortable and talked him through all... See more
Company replied
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Me and my friend we went to get his ears pierced this week on Monday at H Samuel’s skipton and we had an amazing experience the lady was lovely and made us feel comfortable and talked him through all... See more
Company replied
Ear piercing. Fantastic experience. The staff were fabulous - they explained in detail each step. Made sure my daughter was comfortable with everything before the ear piercing went ahead. Fully ex... See more
Visited a store to try on, very helpful assistant, then came home ordered on line for home delivery. UPDATE: It’s less than 24 hours from trying on the rings, today my jewellery was delivered by sp... See more
Company replied
Visited h samuel skipton,picked a ring but had to order a bigger size was told my order would be delivered on 17th january and it would have to be signed for 17th arrived rang samuels skipton a... See more
Company replied
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Unit 2 Craven Court, High Street, BD23 1DG, Skipton, Skipton, United Kingdom
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The staff are all happy to help me every time I go into the shop or order anything on line .
Excellent service in your skipton branch lovely lady thank you
The staff in the Skipton store where I purchased the ring were very helpful. The ring had to be ordered and so as we were visiting only and lived away, they arranged to have it delivered to me at home. I arranged to stay in on the specified delivery day, but mid-afternoon I received a phone call to say that they didn’t have a ring and the order was cancelled. I don’t understand why I couldn’t be informed prior to delivery day. If they didn’t have one to deliver why wait until delivery day to inform me. To say I was annoyed is an understatement. It also took them a while to issue a refund to me and I had to ring and chase that as well.
Very friendly staff and very professional, really happy with the rings
Had a good experience at the Skipton jewelers,
TREATED THE WIFE TO A LOVELY PAIR OF EARRINGS
Very good customer service. Very helpful and polite.2 members of staff _ Joanne and Carol.
Excellent service ,good communication .
Excellent servicel I bought 2 Radley watches the assistant was very helpful nothing was to much trouble for her well done Skipton I will be back
You were not able to supply the original choice of wedding ring, but after another visit I picked a replacement which was sent away for re-sizing, I will be picking it up from your store in Skipton on the 15th of May.
Walked to the open doors, to a small barrier COVID restrictions in place, sanitised my hands & met a helpful member of (new) staff , who guided me through, dealt with my purchase & walked me out , good customer skills
The staff member (your watch specialist) is a credit to the team of H samuels Skipton.
I was looking for a watch as a birthday gift - unsure what I wanted. The staff member suggested and went through options till she found the one suitable to my needs.
On top of that the staff member managed to source the watch from another branch in time for my partner’s birthday.
Professional - educated - polite member of your team.
Thank you for your quick, efficient and pleasant service. It was good to have my watch back with a new battery!
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