H.Samuel - Swansea Reviews 

52
TrustScore 5 out of 5

4.8

15 St Mary Arcade, Quadrant Shopping Centre, SA1 3QW Swansea, Swansea Quadrant, GB


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Rated 4 out of 5 stars

Swansea store in the quadrant. Got served by a lady called Kim, she was very helpful and efficient and made the experience a pleasant one. It was really warm in the store though, so for people who hav... See more

Company replied

Rated 4 out of 5 stars

Lovely staff.showed me what I wanted to look at.was allowed to touch items after using hand sanitizer between looking at each item and I purchased a lovely watch so all in all very happy with there se... See more

Rated 5 out of 5 stars

I took my daughter to get her ears pierced this week at the Swansea store. Emily was so lovely and took her time preparing the area and making it a lovely experience. My daughter is thrilled. Thanks... See more

Company replied

Rated 1 out of 5 stars

Bought a 9ct gold diamond necklace for my mother’s 60th birthday September 2018 -£248 with 3 year warranty. Had nothing but trouble since. The chain first broke not even 6 months after purchasing (Feb... See more

Company replied


Company details

  1. Jewelry Store
  2. Ear-Piercing Service
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About H.Samuel - Swansea

Written by the company

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Contact info

  • 15 St Mary Arcade, Quadrant Shopping Centre, SA1 3QW, Swansea, Swansea Quadrant, United Kingdom

  • 01792455404

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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4.8

All reviews

(52)

1,620 reviews in the last 12 months

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Rated 5 out of 5 stars

Great visit

We had the best customer service and finally found my wedding ring that I had looked everywhere. My partner also found his wedding ring at your shop so we are over all very happy with our visit. Unfortunately I don't remember the name of the young man who served us, but he was amazing.

May 13, 2021
Rated 5 out of 5 stars

Excellent service at Swansea.

Excellent service from young girl assistant. We were not buying anything expensive but she gave us the best of attention,was cheerful and could answer all our queries.

May 4, 2021

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