Swansea store in the quadrant. Got served by a lady called Kim, she was very helpful and efficient and made the experience a pleasant one. It was really warm in the store though, so for people who hav... See more
Company replied
15 St Mary Arcade, Quadrant Shopping Centre, SA1 3QW Swansea, Swansea Quadrant, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Swansea store in the quadrant. Got served by a lady called Kim, she was very helpful and efficient and made the experience a pleasant one. It was really warm in the store though, so for people who hav... See more
Company replied
Lovely staff.showed me what I wanted to look at.was allowed to touch items after using hand sanitizer between looking at each item and I purchased a lovely watch so all in all very happy with there se... See more
I took my daughter to get her ears pierced this week at the Swansea store. Emily was so lovely and took her time preparing the area and making it a lovely experience. My daughter is thrilled. Thanks... See more
Company replied
Bought a 9ct gold diamond necklace for my mother’s 60th birthday September 2018 -£248 with 3 year warranty. Had nothing but trouble since. The chain first broke not even 6 months after purchasing (Feb... See more
Company replied
Written by the company
15 St Mary Arcade, Quadrant Shopping Centre, SA1 3QW, Swansea, Swansea Quadrant, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service from your employee who served me in your swansea quadrant branch.
Helpful friendly staff. Very safe shopping experience with limited shoppers allowed at any one time.
great service from start to finish, the guy who served us was very helpful and patient. highly recommend
Hi. H.Samuel. on swansea at the Quadrant.
They are amazing, friendly. Very good quality and helpful. And who served me was Alix & Alice.
I recommend 👌this branch for any one .
Lovely staff.showed me what I wanted to look at.was allowed to touch items after using hand sanitizer between looking at each item and I purchased a lovely watch so all in all very happy with there service
Staff very helpful & friendly very good experience, bought Ruby/diamond Jewellery for my Ruby Wedding Anniversary ♥️
We had the best customer service and finally found my wedding ring that I had looked everywhere. My partner also found his wedding ring at your shop so we are over all very happy with our visit. Unfortunately I don't remember the name of the young man who served us, but he was amazing.
Sales person helpful asked the right questions,offered guidence when needed.
I would recommend this shop,having purchased here before.
All covid guide lines followed.
Well run shop.
Excellent service from young girl assistant. We were not buying anything expensive but she gave us the best of attention,was cheerful and could answer all our queries.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.