Having purchased a peice of jewellery today for a birthday present Paris who I dealt with went above & beyond with the outstanding customer service. Nothing was too much trouble in my moment of being... See more
Location
Switch location230 INTU Uxbridge Shopping Centre, UB8 1GB Uxbridge, Uxbridge, GB
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My son received a watch for his birthday which was loose fitting, we took it to HM Samuel and Neelam was fantastic within a few mins she adjusted it for him. Now a perfect fit. A huge thank you Neelam... See more
had really great assistance and experience with jeanette at uxbridge branch. Thanks to her.
I wanted a simple new watch strap fitted ,after waiting 20 minutes the lady said these things are a bit fiddly,so after waiting another 5 minutes I left the watch with them as I had an appointment wit... See more
Company details
About H.Samuel - Uxbridge
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
230 INTU Uxbridge Shopping Centre, UB8 1GB, Uxbridge, Uxbridge, United Kingdom
- 01895239458
4.7
Excellent
36 reviews
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Impressed with the quality of the ring…
Impressed with the quality of the ring , a little let down by the sales assistants not being hugely helpful and also when collecting a £300 wedding ring would have liked a better box than the standard cardboard version. When purchased engagement ring this came in a lovely box.
May 18, 2021
Excellent service
Excellent service ! Jenny at Uxbridge
H Samuel was very friendly and helpful, such service is sadly missing from impersonal internet selling. Long live the high street !
Mike
May 13, 2021
The staff are very knowledgeable and…
The staff are very knowledgeable and helpful, were happy for me to take my time as couldn't decide over which watch to have
May 13, 2021
Purchase of an engagement ring
We had an excellent experience at the Uxbridge store Staff were very helpful They understood our vague request for a particular style of ring and located the exact ring that they ordered It arrived in the timeline they said Very efficient and professional experience
May 13, 2021
Bargain purchase
Went into local store, customer friendly service received. Good explanation of my intended purchase.
Plenty of sale items, got me self a bargain.!
May 12, 2021
Customer service was very professional…
Customer service was very professional good advice, staff very friendly
May 11, 2021
WEDDING RING
The staff are very helpful and friendly in the store (Uxbrigde) it was a very fast delivery service and I was kept updated all the way once ordered my ring .
Would definitely recommend this store
May 11, 2021
Very helpful
May 11, 2021
We was served by VIDHASKA very pleasant…
We was served by VIDHASKA very pleasant and helpful lady
May 11, 2021
Great service
May 11, 2021
Vidhasha
The staff on site were all very helpful, especially Vidhasha who served me and helped me make my choices. As my purchase was an anniversary gift for my wife Vidhasha's knowledge of my wife's previous purchases was of immense help.
I would also like to congratulate all the staff for their care and adherence to all of the safety rules re Covid 19, they were great.
May 8, 2021
Great service from the Uxbridge branch
Great service from the Uxbridge branch, very helpful!
May 8, 2021
The Assistant did indeed sparkle !!
The Assistant did indeed sparkle !!!
I had needed a new expanding strap but they did not have the size in store.
The Assistant was so helpful in finding an exact replacement watch which, happened to be half the price that I had paid a couple of years previously.
At her suggestion I took out a 3-year cover plan and left pleasantly surprised.
Thank you H Samuel at Intu Uxbridge !!
May 4, 2021
Excellent service.
May 4, 2021
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