Had fantastic customer service from Maya, she helped me sort out getting an engraving on my necklace, The engraving was perfect! I am so happy with it!
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Manager James was very helpful. Very welcoming and friendly. Helped give excellent advice and was extremely knowledgeable. We will be returning soon to get rings resized and James even helped with adj... See more
This review is for the Witney store My elderly Mother wanted a new watch and she wanted a quality watch , she saw a lovely Citizen watch, The assistant showed my mum and she loved it, He took out... See more
The ring I bought for my daughter birthday is a very poor quality, yellow gold disappears and turns into dust, remains on the finger. I returned and now wait to be repair. Really? I believe that t... See more
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About H.Samuel - Witney
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 8, The Woolgate Centre, OX28 6AP, Witney, Witney, United Kingdom
- 01993708253
4.7
Excellent
31 reviews
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Staff were polite and very helpful.
May 20, 2021
Shopping Made Easy
Popped into H Samuel in Oxford as there was a 50% Sale on and I wanted a pair of Earrings. The Manager was extremely helpful and I ended up buying 3 pairs. It was a pleasure to shop there
May 19, 2021
Excellent customer service
Excellent customer service. Made my shopping so much easier and happier.
May 18, 2021
Really good service from H.Samuel
Really good service from H.Samuel. Made an appointment to be seen in store. My son choose a ring for his 21st Birthday. They didn't have his size but we were able to order it to our home address. It arrived within 4 days. My Son loves his ring and it fits perfectly.
May 13, 2021
Delighted with my purchase of a new…
Delighted with my purchase of a new watch strap. Staff in the store very helpful and will always use H Samuel. Thank you. Lynne Ross.
May 7, 2021
A clear and happy transaction carried…
A clear and happy transaction carried out with polite efficiency
May 4, 2021
I walked in with no intention of…
I walked in with no intention of purchasing a watch but seeing the prices and speaking to a sales team member I walked away with a brand new Seiko solar timepiece which I am suitably impressed with. The two year guarantee is a bonus.
May 4, 2021
Service from the Lady was Superb and…
Service from the Lady was Superb and most useful with looking for her next time David.
May 4, 2021
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Found what I was looking for with no…
Found what I was looking for with no problem. Service was a but slow.
May 4, 2021
Reply from H.Samuel - Witney
Hello Rachael, Thank you for taking the time to write this review! I am so sorry that you feel the service was slow while your order was being delivered. I am glad that the website helped make it easy for you to find and place your order, However I am sorry that from there it wasn't great service. Please contact us on 0800 458 1065 option 3 and quote 01664275, and we will be more than happy to discuss this with you. Regards Luke
Disappointing
Ordered earrings and given date to collect in-store, only to receive notification a few days later that they were out of stock. Very disapointed.
May 4, 2021
Reply from H.Samuel - Witney
Hello Clare, Thank you for taking the time to write this review! I am so sorry that your order was cancelled due to no stock Please be assured we do our very best to get every order fulfilled and sent out. Please call us on 0800 458 1065 option 3 and quote 01661263, and we will be more than happy to discuss this with you. Regards Luke
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