Such a stressful experience Had notification my parcel was ready for collection at my local hub box shop, was unable to collect due to no barcode ever being sent to me. So now it looks like this p... See more
Company replied
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I looked around at all sorts of services to take packages in whilst I was at work and decided to trial HubBox to deliver to my local convenience store which was open until 7pm and I could pick up... See more
I've used HubBox about 6 times, sometimes the collection points can be a bit hit and miss with new staff not aware of HubBox. Fortunately HubBox have a great support team. Whenever I've had an issue p... See more
Told by the seller that my item has been ready for collection at my hubbox location for 10 days but im unable to collect item as hubbox have not issued me with a code. Emailed 5 days ago but no resp... See more
Company replied
Company details
Written by the company
HubBox B2B software empowers e-commerce retailers to seamlessly offer local pickup through multiple networks, including DPD and UPS, as sustainable alternatives to home delivery. Integration is swift and seamless. Retailers benefit from reduced shipping costs and fewer customer service issues related to missing deliveries, while shoppers enjoy enhanced flexibility, security, and convenience
Contact info
130 City Road,, EC1V 2NW, London, United Kingdom
- www.hub-box.com
3.0
Average
42 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Fine now
Had 2 parcels delivered to a local drop off point, royal mail tried to deliver, shop opening times where not correct so took the parcels back to the depot. The owner of the drop off point has now been to collect the packages,I guess it works fine as long as royal mail deliver during opening times.
July 3, 2018
Unprompted review
Reply from Convenient Collect Limited
Hi Steve,
This review does not correspond to a service which www.hub-box.com provides. HubBox provides checkout software to online retailers. It does not run a parcel shop network nor is it an establishment which sells burgers.
Brilliant idea
Brilliant idea. I can just pick up my parcel when it’s convenient to me not when the courier wants to deliver.
May 21, 2018
Unprompted review
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