HUH. Store Reviews 6,072

Awful . Been waiting for a refund of £150 for a Carhaart jacket, which has never arrived. All the emails seem like AI automatic responses do not trust this site.

My advice is to stay well clear. Ended up going to a small claims court to get my money back after nearly 3 months of requesting a refund for undelivered items.

I don't like to leave negative reviews for smaller or independent businesses, but in this case i'd just advise people to avoid the stress.

I was very sceptical in ordering from these lot. When I did I regretted it straight away. I messaged them on every platform. Completely ignored. I threatened them with the court route and then they eventually decided to open my message and refund me. DO NOT ORDER.

Essentially thieves. No customer service what so ever. Never got a reply after trying for months.

How on earth do these companies continually get away with shafting Joe Public ? Items ordered / Items paid for / Items not delivered / but NO REFUND .
All this whilst the Money Men are living the life of Riley with Joe Public's hard earned money . You see it over and over and over again. What a rat hole of a country this has become. So much corruption .

Would give zero if I could. Ordered £100 worth of clothing in June 2025 which never arrived. Multiple messages back and forth about a refund with their “Director” Jack and still nothing. Scam company

This is a con!!!

Ordered a jumper which never came and only received automated replies from the email address to process a refund. I lost £30 and luckily I didn't buy anything else. I wish I had checked trustpilot first.

Thieving B......ds

Do not order from this company. My order was never sent to me and despite numerous requests for refund never actioned. Clearly a scam and not legitimate business. Please avoid.

Returned trousers in July. Now the end of Dec. No refund and they ignore all chasers. Someone arrested these owners.

Ordered a jacket in September. It’s now December, no refund and no item! At this point they have genuinely stole from me. Multiple attempts to contact them and cannot speak to a member of ‘staff’

Avoid this company!

Unable to send any emails now as it seems to not exist. still waiting for my refund from September which is clear i wont be getting. Bunch of washed up tramps

The company went into administration apparently, but were still taking orders and not replying. I only received my money back because I paid with my credit card.

Is no even deserve star order item in October witch no arrive yet these site is scam with automated
Message by AI don’t buy any thing from there and save your money

Would give zero stars if you were able to, absolutely awful company. Order made on the 22nd September. No item recieved and the send you a blanket email in response to your message and then never get back to you. Disgusting customer service. Avoid at all costs.

Ordered a sweater in September which I never received. I emailed asking for an update in October and only received an auto-reply response. No further updates a week later so I emailed asking to cancel the order to be refunded, again only got an auto-reply. Still no sweater or refund by November so claimed the payment back via my bank, Zero stars. Scammers. Avoid!

Only part of my order received. No response in regards to the other part of my order despite multiple emails being sent. Huh have always been in bit rubbish but never this bad.

They have now gone into administration. Never received my order but credit card company have sorted it out.

This website is a scam, avoid at all costs. Item out of stock but no refund for almost year.

It’s a SCAM company - Do not purchase anything from this store. Never received goods or refund

Final update - Action Fraud didn’t take the claim any further. I got a refund via my bank and they managed to force home to refund them. I would say advise everyone to contact Trading Standards and claim via their bank as this is basically theft at this point and people are still getting ripped off for large sums just before Christmas. So strange after operating a good business for years.