Hulu Reviews 3,207

I resent Hulu, but it has shows I really enjoy. What I resent is their illusion of "dislike". No matter how many times I click Dislike I am still presented with these shows when I log in before my "continue watching". I am promised "We will use this to improve your recommendations" I am still shown other shows in the same series, such as ABC and NBC news. Most platforms do not even offer this choice. But if I am allowed to click "Dislike", I never want to see it again.
Disney, I hate you. Hulu, I resent you. Fox, you are hypocrites. As soon as I finish buying every season of Bob's Burgers, I am leaving Hulu.

Hulu is a good reminder why we all fled to streaming sites. The 30-40 % commercials vs actual viewing is horrendous . Why pay a service fee for what the networks give free
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There is NO SUPPORT! NONE!

I don't appreciate the price being $12 a month. For the basic plan, and they don't even have complete seasons of the shows. I like to watch who wants to start watching a show a TV show and not be able to see every episode of the season. That's stupid.

I wondered if it was just me, or if others were experiencing the same issues. I am at my last straw with the constant buffering I am dealing with while using Hulu. I tried all the troubleshooting steps that were suggested and it hasn’t gotten any better. Then, Hulu has the audacity to blame my WiFi? But here’s the thing, I was visiting a friend who also subscribes to Hulu and her service does the same thing.
YouTubeTV was offering three weeks of free service so I subscribed. Guess what? No buffering and it offers more channels that I like. I suspended our Hulu service (not cancelled) to give YouTubeTV a try for a few months. Maybe I will come back and see if its any better

constantly glitching freezing app won't load very expensive way way too many commercials, interrupting the flow of the shows
I've canceled the service and recommend everybody else to do the same and stop lining the pockets of people that don't care about service or providing value

12 bucks for 2 minute ads every 5 minutes, no joke. Total waste of money :/

My big problem is the same as several other comments. The buffering and smooth delivery. Biggest complaint is that I like to record programs, recording starts 1.5 to 2 minutes before the show and cuts off 2-2.5 minutes before the show ends. I tried Sling but found it hard to find channels and shows. Tried Disney+ Hulu bundle only to discover that Hulu on Disney+ doesn’t include live streaming. So I may try Fubo again. Big issue here is that Disney owns most of the streaming platforms and provides the same crappy service across them, mainly no live feeds. I hate to say it but may have to go back to cable or Direct TV to get the service I want.

Their audio/video playback is terrible. It'll work for 15 minutes on any of my screens and then will be off the rest of the time.
I quit watching Hulu and am about to unsubscribe.

I can find other places to watch nearly everything I watch on Hulu.

If the black screen glitch every other episode playing could be fixed for this screaming site, it would be perfect. Also, having to delete your watch history for everything you watched so it doesn't replay to the end would be nice too.

If you want to watch tv without the stream cutting out 2-3 times an hour, sign up for directv, YouTube-tv or a 1960 black and white tv. I have used them all and by far, Hulu is the worst, a tru mucky mouse operator. I can’t stress enough how bad this “service” is! I truly hope they get better it staff, theirs don’t know a thing or how to fix it. The only true fix is a subscription to anything else

I love hulu the only reason I change the channel is because they play the same exact commercials every commercial break. Doesn’t anyone work on creating commercials anymore?

I'd give zero stars if I could. The interface is not at all user friendly. Why aren't my items at the top ready to go? I have to search through tons of irrelevant content to find my shows or go all the way over and down to "my stuff". These should be front and center. If I want to look further, I will. If these platforms want to stay in business, take after the netflix easy design, with the extensive library you have and don't outprice people. It's really not a hard concept. If I didn't have Hulu included, I'd never pay for it.

I wish I could give it lower. Their app is a piece of trash. It regularly freezes in the middle of ads and has literally (on multiple occassions) forced my Roku to shut down and restart. Tonight I am currently on my fourth reopening of the app to watch the show I want because of the ad freezes.

Way to long of ads like its ridiculous

The amount of commercials are insane

Hulu is not a trustworthy app and company. I have paid to be a premium subscriber over a year now and had recently on a first time since ive had this service that for a ungodly reason my bank account was hacked and had to be sent a new card how ever I asked for a extension to where my account was on hold for the payment. I was lied to being told that this matter was going to be solved and I was going to be helped however as well they had disagreed to do so. Therefore with these issues that I will be reporting them to the Better Business Bureau and will be going to and subscribing to Youtube Tv.

So I can watch an episode of anything on Netflix and get maybe one commercial in it. I watch one hour show on Hulu and I have so far seen seven commercials that's been a minute and a half long. And now they're going to charge us more money to watch commercials?!

Besides constant glitches with error codes, lately the app does not open at all.
Only remedy is to completely delete app and then re-download, re-login etc.
Apple TV OS 26.4.
Don't understand why this app shows up with 3 stars on the App Store and is editors choice.
Besides constantly raising prices they do not seem to invest in personnel who can make this app work properly.
On one tech call I was told that HULU does not like "normal" internet router set ups with dynamic IPs. Supposedly HULU prefers a static IP. I did switch to that, however nothing has improved.

I had a very frustrating experience with Hulu’s customer service, specifically their escalation team.

I reached out regarding an unauthorized charge, expecting that the escalation process would help resolve the issue. Instead, I was met with a lack of accountability and no clear explanation of where the charge came from.

What made the situation worse was my interaction with a representative named Jonathan from the escalation team. His tone was dismissive and unhelpful, and it felt like my concerns were not taken seriously at all. As a customer dealing with a billing issue, this was extremely disappointing.

An escalation team should be there to resolve problems and support customers—not make the experience more frustrating. Hulu really needs to take escalation training seriously and ensure their representatives handle situations like this with professionalism and respect.