Hulu Reviews 3,207

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 505 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the service, describing it as unwatchable due to constant buffering and frequent crashes, making it difficult to finish episodes. Customers also found the application to be problematic, with issues such as not opening correctly, being laggy, and failing to save data or load quickly. The price was also a major concern, with many feeling it was not worth the cost, especially given the poor service and numerous ads. Reviewers also expressed frustration with the subscription model, citing unexpected price increases and changes to packages that included ads where there were none before. Though some people were satisfied with the variety of shows available, the overwhelming sentiment was negative regarding the technical quality and overall value.

What people talk about most

Service

People report negative experiences with service, often describing it as the worst streaming service. Many... See more

User experience

Reviewers express strong dissatisfaction with the user experience, citing numerous technical issues. Many... See more

Price

Consumers consistently express strong dissatisfaction with pricing. Many reviewers report significant price... See more

Application

Clients share negative opinions on the app, with many reviewers expressing significant frustration and... See more

Subscription

Customers express significant dissatisfaction with their Hulu subscriptions. Many reviewers report unexpected... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hulu used to be one of my favorite streaming services. Now it’s nearly unwatchable. The buffering is nonstop, and I routinely have to close and reopen the app several times just to finish one epis... See more

Rated 1 out of 5 stars

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commerci... See more

Rated 1 out of 5 stars

Hulu, as a streaming service, is absolute garbage. I'm lucky because my phone company pays for it on my behalf, but it's essentially unwatchable and, no, it's not my internet. I have 1 gig per second... See more

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more


Company details

  1. TV store
  2. Electronics Store
  3. Movie Rental Store
  4. Movie Streaming Service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

3K reviews

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Rated 1 out of 5 stars

Hulu id unreachable and so does there…

Hulu id unreachable and so does there customer service is not good at all...Not easy to reach and call always drops off and even gave the guy my number and said he would call back if guy called dropped off and never called back....And I paying for HBO MAX But can't watch

February 19, 2026
Unprompted review
Rated 2 out of 5 stars

Content on the service is okay

Content on the service is okay. Not great. Hulu's own content is truly subpar compared to Netflix, Disney, or HBO content. Their UI is just absolutely terrible. It's embarrassing to be such a large company but your app and website are both completely garbage. As an app developer I could literally make things better by myself yet you all have a whole team that cant figure out how to properly code an autoqueue? EMBARRASSING!!

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

It is the worst app on the market and…


It is the worst app on the market and they charge you more money for less content. They FAIL to keep back episodes. They make you watch commercials for episodes that are over 3 years old. They are shit and not worth the money. Their log in screws up more than anyone else’s on the market.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend Hulu


I do not recommend Hulu. It’s basically two minutes of the movie and then two minutes of ads. Two minutes of film, two more minutes of commercials. It completely ruins the experience. Don’t subscribe. Don’t waste your money.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Nightmare hulu…

Hulu has been an absolute nightmare.I only got it to watch football.I just canceled it because I can't watch anything without it.Buffering, when I record something, I can't even watch it because it just freezes.It is the absolute worst

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Hulu should get negative points

Hulu should get negative points, this is the worst streaming app I have ever used. It goes up in price and down in value. It never wants to open and when it does, most of the time it forces closed and then you have to retry and open it. Don’t get your hopes up with watching something smoothly because 1 it will freeze and 2 it’ll come back so blurred out and fuzzy that you can’t even see what you’re watching. And no it’s not our WiFi. The ceo or whoever is in charge of this app she be ashamed and appalled with themselves… with how this app runs, it should be the cheapest option available. Hulu is trash, don’t waste your money I wish I could get some back to be completely honest. And to be clear this has been happening for a long time, I have finally gotten annoyed enough to try and find an app that allowed me to write a terrible review

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

I thought cutting the cable cord was…

I thought cutting the cable cord was going to be easier Hulu did not do that for me. I have Hulu with live tv Disney+ ESPN HBO Max bundle I've contacted Hulu several times and I'm still having the same issues HBO channels are rarely accessible they either don't show on the live tv guide or they're blocked in gray and clicking on them an error message not available comes up. I was supposed to get a partial refund that never came it's been over a month and a half.. I would not chose Hulu as my cutting the cable cord provider!! Their customer service isn't what would be expected for what I pay a month!

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Nightmarish amount of ads

Ads every few minutes, and not short ones either. Premium upgrade is way too much. I only got it to watch one particular show and i made it one episode and decided to cancel my subscription

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Issues

If they had something else then this. I have been on hold to talk to a manger tonight because I am getting the run around. I have called because i have a question and they are not let me know why I can't watch a program. They keep on telling me that it is my stuff.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Hulu owes me a refund of $90.87

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my refund. Hulu admits to fact that the refund is due, but claims there is a system failure. This matter has been unresolved since October 19, 2025. I am now seeking Legal counsel. This company is a rip off!

October 19, 2025
Unprompted review
Rated 1 out of 5 stars

I wanted to watch the Super Bowl…

I wanted to watch the Super Bowl tonight. I paid my bill and could not log onto the system. After talking with several customer service reps missed the game and missed the game. Worst Service EVER especially during one the biggest television nights ever. I would NOT recommend this company to ANYONE! The worst EVER!

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

Hulu - not worth the hassle.

Hulu used to be one of my favorite streaming services. Now it’s nearly unwatchable. The buffering is nonstop, and I routinely have to close and reopen the app several times just to finish one episode. ( if you’re thinking it could be my internet, it’s not. We stream everything, and rarely have a problem with any other service)

The final straw is the on-screen advertisement that stays up throughout the whole show, blocking a huge chunk of the screen. It’s intrusive, distracting, and clearly intentional—just a tactic to force users into paying more for “ad-free.”

I’m not rewarding bad service with more money. Canceling, and I won’t be back unless this changes.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

Higher prices AND tons of ads???

Hadn't watched Hulu for a LONG time since I forgot my password and didn't care enough to reset or find it. Well I did tonight and I'm so disappointed. No wonder they're Trust score is so low! They raised their prices AND massively increased ad breaks. Wow! Corporate greed much? Definitely not the same good product it was years ago. I'm cancelling this month. Much better ways to consume entertainment that aren't so heavily entrenched in corporate greed. First Star Wars, then Star Trek, and now they've ruined Hulu. What else have you ruined and what will you ruin next, Disney?

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Total trash!

Total trash!! While the available programs are good, they are not enough to make up for the outrageous fees, the insidious ads and lousy streaming quality.......

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

You pay for ads

You pay for ads. I understand that I have their cheapest plan but a minute and a half of commercials every five minutes of the show it’s ridiculous. After I’m done with what I’m watching and going to cancel my subscription. It’s not worth it

February 2, 2026
Unprompted review

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