It doesnt matter what I order from Hunkemoller, because it always fits to a T. And using trustpolite to deliver is great. Why you adk. Well trustpolite gives a garantee for all deliveries.
Company replied
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Hunkemoller the worst online shop ever . I have bought 2 sets of lingeries on their website. After the payment i received info, that bra from 1 set is unavailable, however they send my order anyway. i... See more
Company replied
I bought a Bikini Top, bikini bottoms, swimsuit size M. The size fit perfectly. The models are perfect and shape the body. The material is very good quality. I am very satisfied!
The fit is not perfect, in parts because my body is weird, but also because it is a weird fit (the smaller bra fitted better than the bigger one)!
Company details
Information provided by various external sources
De nummer 1 lingeriespeciaalzaak van Nederland, voor elk moment en elke stemming. Het grootste assortiment voor iedereen. Tweewekelijks nieuwe collecties.
Contact info
Netherlands
- www.hunkemoller.nl
3.6
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 52% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Never got my order. Ordered in the summer and now it’s winter
One of the worst experiences I’ve ever had. I ordered in the summertime with their app, I have sent over 5 emails asking and only got a reply once, for them to say that they didn’t know the order. They said they would look into it but I never got a mail back, nor did I get a refund or my order. now they delete my order out of their register, while I still have the confirmation mail that I did order. Just go in store if you would like something!
December 21, 2019
Unprompted review
Worst experience ever.
Worst experience ever.
On 08.04. I got e-mail that my order is send. Today is 17.04. and I have already written 3-4 times with customer service.
My ordered is not even income in GLS.
I wanted either my order 539DKK or my money back, because my money is taken and they told me that I can’t have my money back, I have to wait for order.
April 17, 2019
Unprompted review
Unqualified assistant shop manager
I've been to Hunkemoeller Schiphol and the bra I have chosen had a damage and they didn't have another one available. When asking for a possible discount the 'assistant shop manager' immediately said NO! Another sales agent got involved and explained that when pushing a 'damage' button in the kassa the customer would automatically receive 10%. I would have expected better customer service. Especially considering that every stewardess gets 10% by default.
January 7, 2019
Unprompted review
Good service
Good service
There is a little confusion with the returns situation if you get your order delivered in the store. Very friendly ladies working in Vlissingen.
Price and quality balance is good. A lot of discount through out the year. Lovely collections
November 22, 2017
Unprompted review
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