After noticing an imperfection on my bikini top, Chloe with customer support was quick to respond after sending pictures Hunza G said that they would send me a new replacement suit This is why their... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy with Hunza’s customer service. Ruby went out of her way to contact the warehouse to ensure my order was delivered on time, when I didn’t press express delivery.
Company replied
5 stars — Exceptional customer service I had an issue with my shipping address after placing an order, and Chloe on the customer service team handled it quickly and graciously. She cancelled my origi... See more
Company replied
Absolutely love everything I’ve bought from Hunza G! The quality is amazing every piece feels so well made and flattering. You can really tell the brand focuses on great materials and design. The cus... See more
Company replied
Company details
About Hunza G Ltd.
Written by the company
With modern nostalgia at its core, Hunza G has grown to become an iconic brand synonymous with the beach. Its 80’s roots bringing a cool and contemporary twist to beachwear in powerful hues. With a One Size Fit mantra made possible by figure flattering fabric that flexes to sculpt and support all shapes, the secret to Hunza G is to wear it how you want to.
Hunza G's one size stance is not only an effort to remain an inclusive brand, but also reduces the risk of over-purchased sizing on a commercial level. Ethical and comfortable, each piece will see you through a lifetime and all that it brings – pre, during, and post pregnancy – as well as any other life changes your body goes through. Hunza G places emphasis on timeless pieces that hold the same value today as they will in the future. If looked after carefully, they can be passed down through the generations.
Shop Swimwear
Shop Clothing
Shop Baby & Kids
Contact Us
Our Warranty
Written by the company
- We offer a one-year warranty on orders purchased directly with Hunza G
Contact info
51-52 Frith Street, W1D 4SH, London, United Kingdom
- +44 141 673 8226
- customercare@hunzag.com
- www.hunzag.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredibly good customer service
Incredibly good customer service and follow-up, as well as great product.
April 16, 2026
Reply from Hunza G Ltd.
Hi William,
Thank you for your kind words!
We’re delighted you had a positive experience with our team as well as the product.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Leah,
So pleased to hear this - thank you!
We’re glad the colour and fit were just right for you.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Janet,
Thank you!
We’re so glad you’re enjoying the comfort and fit - exactly what our pieces are designed for.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Lisa,
We love the enthusiasm - thank you!
We can’t wait to help you find your next favourite.
Warmest wishes,
Lily
Just gorgeous
Ordered an halter neck swimsuit in chocolate brown, another Hunza G triumph. Absolutely love it, the quality and feel are just pure luxury.
April 13, 2026
Reply from Hunza G Ltd.
Hi Karen,
This is so lovely to hear - thank you!
The halter neck in chocolate brown is a favourite of ours too.
We’re so pleased you love the quality and feel.
Warmest wishes,
Lily
This was my first HunzaG purchase
This was my first HunzaG purchase. Although it has the highest price point of any bathing suit I have purchased, it is by far the best fitting and most flattering suit I have ever owned. I am very happy with my purchase and would definitely order from this company in the future.
April 13, 2026
Reply from Hunza G Ltd.
Hi Sarina,
Thank you so much for sharing your experience.
We’re thrilled your first piece made such a great impression - fit and feel are exactly what we strive for.
We look forward to welcoming you back for your next purchase.
Warmest wishes,
Lily
Grear quality and great service 👍🏻
April 13, 2026
Reply from Hunza G Ltd.
Hi Teresa,
Thank you for your kind words!
We’re so pleased you’re happy with both the quality and your experience with us.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Emily,
We love to hear this - thank you!
So glad you’re enjoying every piece you’ve ordered. We can’t wait to have you back for your next one.
Warmest wishes,
Lily
I have many items from Hunza G I love…
I have many items from Hunza G I love the brand but I am getting tired of the quality. Bang on a year of wearing my favourite bikini purchased in Harrods it began to unravel on the bra top, a swimsuit I owned before this also did the same - I always follow the washing instructions and am extremely careful. My scrunchie immediately stretched and became saggy. My daughters swimsuit with cross back ripped on a first use, her tutu swimsuit has also started to unravel (her first ever Hunza and her absolute favourite) and her pink hat after one use the toggle broke. I don't ever get a reply from the live chat or email. I continue to purchase from this brand because I feel so confident in their swimwear but it's so expensive and I am fed up of everything becoming unraveled with 0 response or support in return. Please advise an email I can guarantee a response from please. I really want the Burberry bikini but I'm terrified of the same thing happening.
April 22, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi F,
Thank you for taking the time to share this, and I’m so sorry to hear about the repeated issues you’ve experienced. We completely understand how disappointing and frustrating this must feel, especially as a loyal customer who clearly loves the brand and continues to choose Hunza G for both yourself and your daughter.
This is certainly not the experience we want any of our customers to have, and I’m very sorry that you’ve felt unsupported and unable to get a response when trying to reach us.
Please do reach out to us directly at customercare@hunzag.com, where our Customer Care team will be able to review this properly for you. If you include as much detail as possible, along with any photos and proof of purchase where available, we’ll make sure your case is looked into thoroughly.
We truly value your support and would really appreciate the opportunity to help resolve this for you.
Warmest wishes,
Lily
No response when asked to email. Incorrect Refund
Recently wrote a review, where i recieved a reponse saying to email them with the caption stating Trust Pilot, so i deleted my review and did as asked. 1 week later and i'm still recieving no response. Just want my incorrect refund to be corrected instead of being ignored please. Order 286295
April 7, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Charlotte,
Thank you for your review, and I’m so sorry to hear about your experience and the frustration this has caused.
This certainly isn’t the level of service we aim to provide, and I apologise if your previous email has been missed.
Our Customer Care email address is customercare@hunzag.com, if you could please resend your query there with “Trustpilot” in the subject line, we’ll make sure it is picked up and reviewed as a priority.
Alternatively, you’re very welcome to call us directly on
+44 141 673 8226 and a member of the team will be happy to assist.
We’d really like the opportunity to get this resolved for you.
Warmest wishes,
Lily
Incredible customer service
Incredible customer service. Extremely responsive. Lovely interactions.
April 28, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Kirsty,
Thank you so much for your lovely review.
We’re so pleased to hear that you had such a positive experience with our Customer Care team. Providing responsive, helpful service and making every interaction a positive one is incredibly important to us, so it means a lot to hear this reflected in your feedback.
We truly appreciate your kind words and support.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi,
Thank you so much for your lovely review.
We’re delighted to hear your order arrived so quickly and that you’re loving your swimsuit - that’s exactly what we like to hear!
We really appreciate you taking the time to share your experience and hope you continue to enjoy wearing it.
Warmest wishes,
Lily
Nice fit, good coverage
First time ordering Hunza G swimwear. I have been looking for a one piece for some time but struggled to get one to fit (I am 5'10' and size 10-12 but not very curvy). This is a nice fit, good coverage and looks like it's good quality. Also came in it's own little pouch which will be handy for packing!
Delivery was smooth and quick. Returns were also very easy to manage - I ordered a couple of other items to try at the same time.
April 7, 2026
Reply from Hunza G Ltd.
Hi Babu,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear that your first Hunza G experience has been such a positive one, and that you found a one-piece that fits well and gives you the coverage you were looking for. It’s great to know the quality, fit, and even the little pouch made a good impression!
We’re also so pleased to hear that delivery and returns were smooth and easy to manage - we always want the full shopping experience to feel as effortless as possible.
Thank you again for your kind words and support.
Warmest wishes,
Lily
Excellent service and quality!
I have purchased three bikinis from Hunza G and have largely been delighted with the quality and style of all of them.
I had a small issue with one of them but this has been quickly fixed by the customer care team who I cannot praise enough. The customer service is excellent.
I received very swift responses and a very satisfactory resolution and I wouldn’t hesitate to recommend Hunza G to anyone.
April 24, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Clare,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear that you’ve been so happy with your Hunza G pieces and that our Customer Care team was able to quickly resolve the issue for you. Providing both beautiful products and excellent service is incredibly important to us, so it means a lot to hear this reflected in your experience.
Your kind words and recommendation are truly appreciated, and we’re so grateful for your continued support.
Warmest wishes,
Lily
Few issues with the quality. Always my favourite but standards have slipped! I’ve reviewed this company before and…
I’ve reviewed this company before and I’ve been wearing only this brand for the past four years so this isn’t because I don’t love them at I adore them for comfort and style, both my daughters only wear these too. Sadly recently I’ve had a couple of issues with the quality (not sure if it’s a recent thing or just standards slipping) I appreciate they have a one year warranty however swimwear isn’t often worn the whole year (we travel a fair bit) and both my issues have fallen outside the warranty and they provide no further help. Given prices are increasing it’s a bit disheartening. One of my seersucker suits has stretched and lost its crinkle leaving it saggy and obvious colour difference (they are one size I’m a size 10) it’s become see- through now in that area so can’t be worn. The other one my daughter’s white trim has turned yellow - this was replaced by Hunza but the same thing happened to the replacement it seems to react to pool water. Im reviewing only to inform people as i expected better. Still love the brand and haven’t found anything as comfy but i just sadly don’t expect them to last very long anymore. I wash as per instructions and they are kept in the dust bags.
April 22, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Annie,
Thank you for taking the time to share such a detailed review, and for your continued loyalty to us over the years. It really does mean a lot to hear how much you and your daughters have loved wearing Hunza G.
I’m very sorry to hear about the issues you’ve experienced more recently. We completely understand how disappointing this must feel, particularly when you’ve come to expect a certain level of quality and longevity from our pieces.
Please be assured that we take feedback like this very seriously, and we are always working to review and improve our products wherever possible.
If you would like to discuss your experience further, we would be more than happy to hear from you directly and look into this in more detail. You can reach us at customercare@hunzag.com.
Thank you again for your honest feedback, we truly appreciate it.
Warmest wishes,
Lily
Helpful customer service
After a slow response to my first enquiry, the team was then very helpful and offered a new swimsuit given the issues I had had.
April 17, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Meredith,
Thank you for your feedback.
We’re sorry again for the initial delay in getting back to you, but we’re really pleased to hear that the team was able to support you and find a resolution.
We hope you love your new swimsuit, and if there’s ever anything else we can help with, please don’t hesitate to reach out.
Warmest wishes,
Lily
The idea of one size is great but…
The idea of one size is great but unfortunately the panty is a bit big for me. However i’ll keep it because I truly love it
March 31, 2026
Reply from Hunza G Ltd.
Hi Myriam,
Thank you so much for your feedback - we’re really glad to hear how much you love the piece overall.
While our signature sizing is designed to be one size, we do find that some styles can work better than others depending on individual body shape and a few other factors, which can affect how each piece fits.
If you’d ever like more tailored product or style advice in the future, our specialist team would be more than happy to help - you can reach them at productadvice@hunzag.com.
Thanks again for sharing your thoughts, and we hope you continue to enjoy your Hunza G piece.
Warmest wishes,
Lily
The timing was surprisingly sufficient
The timing was surprisingly sufficient, it's quite a distance. The delivery was made perfectly, no issues. Finally, I'm so happy with the quality standards for this brand. Thank you for such a wonderful customer experience! I'll be visiting again soon.
March 30, 2026
Reply from Hunza G Ltd.
Hi Marie,
Thank you so much for your kind words!
We’re delighted to hear that your order arrived smoothly and that you’re happy with the quality. It really means a lot to us to know you had such a positive experience.
We look forward to welcoming you back again soon!
Warmest wishes,
Lily
Only one of five items was delivered
Only one of five items was delivered, despite several emails on my part no action has been taken other than to imply that I am lying and that the order was complete. I did not sign for the parcel it was posted through the letterbox and was incorrect. I assumed the other items would follow, they have not and I have been informed that the matter is closed. It is my understanding that the onus lies with you to prove not only that the items were sent but also that they were delivered which they were not. This is grossly unfair and disappointing from a well respected company. The response from customer service has been patchy, slow and my order remains unfilled to the tune of nearly £500 !
March 30, 2026
Reply from Hunza G Ltd.
Hi Tracy,
Thank you for your review, and we’re so sorry to hear about your experience.
We completely understand how frustrating and disappointing this situation must be, and we sincerely apologise for how this has been handled so far - we recognise that we haven’t got this right.
We did try to reach you by phone this morning and have also sent a follow-up email, as we’d really like to resolve this for you as quickly as possible. Please could you respond when you’re able, or let us know a convenient time to speak, and we’ll prioritise getting this sorted.
We truly appreciate your patience and the opportunity to put this right.
Warmest wishes,
Lily
Love everything from Hunza G!
March 30, 2026
Reply from Hunza G Ltd.
Hi Amanda,
Thank you so much!
We’re so happy to hear that you love everything from Hunza G - it really means a lot to us.
We can’t wait to have you back again soon!
Warmest wishes,
Lily
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.