After noticing an imperfection on my bikini top, Chloe with customer support was quick to respond after sending pictures Hunza G said that they would send me a new replacement suit This is why their... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy with Hunza’s customer service. Ruby went out of her way to contact the warehouse to ensure my order was delivered on time, when I didn’t press express delivery.
Company replied
5 stars — Exceptional customer service I had an issue with my shipping address after placing an order, and Chloe on the customer service team handled it quickly and graciously. She cancelled my origi... See more
Company replied
Absolutely love everything I’ve bought from Hunza G! The quality is amazing every piece feels so well made and flattering. You can really tell the brand focuses on great materials and design. The cus... See more
Company replied
Company details
About Hunza G Ltd.
Written by the company
With modern nostalgia at its core, Hunza G has grown to become an iconic brand synonymous with the beach. Its 80’s roots bringing a cool and contemporary twist to beachwear in powerful hues. With a One Size Fit mantra made possible by figure flattering fabric that flexes to sculpt and support all shapes, the secret to Hunza G is to wear it how you want to.
Hunza G's one size stance is not only an effort to remain an inclusive brand, but also reduces the risk of over-purchased sizing on a commercial level. Ethical and comfortable, each piece will see you through a lifetime and all that it brings – pre, during, and post pregnancy – as well as any other life changes your body goes through. Hunza G places emphasis on timeless pieces that hold the same value today as they will in the future. If looked after carefully, they can be passed down through the generations.
Shop Swimwear
Shop Clothing
Shop Baby & Kids
Contact Us
Our Warranty
Written by the company
- We offer a one-year warranty on orders purchased directly with Hunza G
Contact info
51-52 Frith Street, W1D 4SH, London, United Kingdom
- +44 141 673 8226
- customercare@hunzag.com
- www.hunzag.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5* Customer Care and Support
I had an issue with one of my swimsuits and the customer care and support that I have received has been outstanding. I personally dealt with Ruby and Labeekah who have both gone above and beyond.
This shows how much this company values their customers, and the quality of their products.
I have total faith in this company and will remain a loyal customer for years to come.
Thanks for caring so much ❤️❤️❤️
April 14, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Lauren,
Thank you so much for your incredibly kind words.
We’re absolutely delighted to hear about your experience with our Customer Care team, and I’ll be sure to pass your lovely feedback on to Ruby and Labeekah, they’ll be so pleased to hear this.
It truly means a lot to us that you feel supported and valued, and we’re so grateful for your loyalty.
We look forward to being part of your wardrobe for many years to come!
Warmest wishes,
Lily
Worth the hype
I love hunza g! I’ve got several of their styles and they always feel and look so great on. They’re flattering and comfortable but also timeless. Customer service is fantastic too which is the cherry on top.
April 15, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Kelly,
This absolutely made our day - thank you so much!
We love hearing that you’ve found your go-to styles with us, and that they’re making you feel as good as they look. That’s exactly what Hunza G is all about!
We’ll pass your kind words on to the team too. See you next time.
Warmest wishes,
Lily
I ordered two seats they fit horribly
I ordered two suits they fit horribly. I went to return in the proper return window for a full refund as stated online, and I am unable to return for a reason unknown. How frustrating!!
April 13, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Jes,
Thank you for reaching out and I’m sorry to hear you’ve been having trouble with your return - I completely understand how frustrating that must be!
We actually have two separate returns portals - one for domestic orders and one for international orders. If you’re using the wrong one for your region, it won’t allow you to proceed, so that may well be the reason you’re running into difficulty.
As long as you’re within the return window, you should have no issues once you’re in the correct portal. Could you double check you’re using the right one for your location?
If you’re still having trouble after that, please don’t hesitate to reach out to our customer care team directly at customercare@hunzag.com and they will be happy to help get this sorted for you.
Warmest wishes,
Lily
I am trying to return a halter suit…
I am trying to return a halter suit that does not fit- I can not get anyone to respond to me; an there are no return labels or receipts that are included in the delivery. The phone number for London- does not work as listed. I am in the the US. Please contact me today to start the return of 1 of the 3 swimsuits i recently purchased. Thank you.
March 26, 2026
Reply from Hunza G Ltd.
Hi SLF,
Thank you for reaching out, and I'm so sorry to hear you've had trouble getting through to us - I completely understand how frustrating that must have been.
Not to worry, we're here to help! You can start your return quickly and easily through our returns portal here: https://web.global-e.com/Returns/Portal/mZnH
Alternatively, if you'd prefer to speak to someone directly, please don't hesitate to give us a call on +44 141 673 8226 and our team will be happy to assist you.
Apologies again for the inconvenience, and please do let us know if there's anything else we can help with.
Warmest wishes,
Lily
Love Hunza G and their customer service…
Love Hunza G and their customer service is so responsive and helpful.
March 24, 2026
Reply from Hunza G Ltd.
Hi Lala,
Thank you so much, this really made our day!
We're so happy to hear you love Hunza G and that our team has been helpful.
We hope to continue to look after you!
Warmest wishes,
Lily
Absolutely excellent customer service
Absolutely excellent customer service. I had to replace my costume, which was dealt with very professionally and efficiently.
March 24, 2026
Reply from Hunza G Ltd.
Hi Bernadette,
Thank you so much for your kind words!
We're really pleased to hear that the process was smooth and that you felt well looked after.
We hope you love your new costume!
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Kate,
Thank you so much for your lovely review!
We're so pleased you're happy with your swimwear and that it reached you quickly.
We hope you enjoy wearing it!
Warmest wishes,
Lily
Parcel finally arrived but perhaps a…
Parcel finally arrived but perhaps a little slow!
March 16, 2026
Reply from Hunza G Ltd.
Hi Dawn,
Thanks so much for your feedback!
We’re glad to hear your parcel arrived safely, and we appreciate your patience with the delivery time.
We’re always working to improve our shipping experience.
Warmest wishes,
Lily
Excellent customer care- efficient and…
Excellent customer care- efficient and great communication from Ruby and Chloe.
April 4, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Cathy,
Thank you so much for your amazing feedback - we’re absolutely delighted to hear about your experience with our Customer Care team!
We'll be sure to pass on your lovely feedback to Ruby and Chloe.
Thanks again for taking the time to share this.
Warmest wishes,
Amber
What a wonderful product!
What a wonderful product! I appreciate that the line of one piece bathing suits has expanded to two pieces and includes women’s blouses, terry cloth shorts and tops, hats!! Beau and comfortable fabric that feels fabulous!
March 20, 2026
Reply from Hunza G Ltd.
Hi Stephanie,
Thank you so much for your kind words - we’re so pleased to hear you’re loving the products and feel comfortable and fabulous!
Thanks again for your support - it really means a lot to us!
Warmest wishes,
Amber
Excellent quality as always
Excellent quality as always, price reflects the excellent quality and longevity of the swimwear. Looking forward to many years of wear and feeling confident
March 16, 2026
Reply from Hunza G Ltd.
Hi Erin,
Thank you so much for your kind words - we’re so pleased to hear you’re loving your swimwear and feel confident wearing it.
Thanks again for your support - it really means a lot to us!
Warmest wishes,
Amber
Super excited for my 2 new suits
Super excited for my 2 new suits. While I haven’t laundered yet, they are very comfy and a nicer material than I’ve come to expect from a one size fits most brand. Worth the investment.
March 17, 2026
Reply from Hunza G Ltd.
Hi Laurie,
Thank you so much for your kind words - we’re so pleased to hear you’re loving your swimwear and feel comfortable.
Thanks again for your support - it really means a lot to us!
Warmest wishes,
Amber
The best swimwear for all ages
Being an older lady I really appreciate the shape of the cover up one pieces. My swimsuit is very comfortable and I wish you did the square neck, cover up, in orange which is a colour I wear a lot, also with the white trim, hope you will get more of that shape in bright blue, I am on the list to be told when it is stock. The order came very quickly and was beautifully wrapped. Altogether a lovely product. My daughter has one of your swimsuits which is how I heard about your company.
March 16, 2026
Reply from Hunza G Ltd.
Hi there,
Thank you so much for your kind words - we’re so pleased to hear you’re loving your swimwear and feel comfortable. We have made note of your feedback and will be sure to pass that on to our Production team. As soon as we are able to restock, you will be notified.
It's so lovely to hear your daughter introduced you to us and we hope you both enjoy many more summers in our swimwear. Thank you again for your support!
Warmest wishes,
Amber
Eayy to order online
Eayy to order online, arrived quickly, great quality.
Very satisfied
March 13, 2026
Reply from Hunza G Ltd.
Hi Amanda,
Thank you so much for your lovely feedback!
We’re so happy to hear you love your swimwear - we hope you feel amazing wearing it.
Warmest wishes,
Amber
Reply from Hunza G Ltd.
Hi Lillian,
Thank you so much for your lovely feedback!
We’re so happy to hear you love it - we hope you feel amazing wearing it.
Warmest wishes,
Lily
Having to return with dhl is too difficult
Having to return with dhl is too complicated. The only place to drop it off was a half hour from my house, and not open on the weekends. I had to keep a suit that didn’t look good on me because it was too inconvenient.
March 16, 2026
Reply from Hunza G Ltd.
Hi Kristine,
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.
We always aim to make our returns process as easy and accessible as possible for all of our customers, though we do understand that this may not always be the case for everyone depending on location.
If DHL isn’t convenient for you, you’re very welcome to return your item using an alternative courier of your choice, however this would need to be arranged at your own cost.
If there’s anything further we can assist you with, please don’t hesitate to reach out to our team directly.
Warmest wishes,
Lily
Great experience on HunzaG.
Love the ease of navigating the site. Fast, secure shipping. Another great feature of shopping at HunzaG.! This is my sixth purchase at HunzaG. Love all my suits. The latest, the Adriana, is so comfortable and stylish. Highly recommend this brand!
March 13, 2026
Reply from Hunza G Ltd.
Hi Wendy,
Thank you so much for your amazing feedback - we’re absolutely delighted to hear about your experience!
It means so much to us that you’ve come back for multiple purchases and are loving your pieces, especially the Adriana - such a great choice.
We really appreciate your support and recommendation!
Warmest wishes,
Lily
I still haven’t received my swimmers…
I still haven’t received my swimmers and I’m going overseas without them.
March 12, 2026
Reply from Hunza G Ltd.
Hi Chelsea,
Thank you for your message - I’m really sorry to hear that your order hasn't arrived, especially with your upcoming trip.
To ensure this is looked into as quickly as possible, could you please reach out to our Customer Care team directly at customercare@hunzag.com with your order details? They’ll be able to investigate this for you and provide the most up-to-date information.
We appreciate your patience and hope to get this resolved for you as soon as possible.
Warmest wishes,
Lily
Love the bathing suits and…
Love the bathing suits and headscarf’s…only complaint was one was much smaller than the others
March 11, 2026
Reply from Hunza G Ltd.
Hi Nancy,
Thank you so much for your lovely feedback - we’re so glad to hear you’re loving the swimsuits and headscarves!
We’re sorry to hear that one of the pieces felt smaller than expected. As our items are designed in a one size fit, there can sometimes be slight variations in feel depending on the style and fabric tension.
If you’d like, you’re very welcome to reach out to our team at customercare@hunzag.com and we’d be happy to take a closer look for you.
Thanks again for your support - we really appreciate it!
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Anne,
Hi there,
Thank you so much for your kind words - we’re so pleased to hear your first experience was smooth and that your order arrived quickly!
We hope this is the first of many, and we can’t wait to have you shop with us again.
Warmest wishes,
Lily
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.