After noticing an imperfection on my bikini top, Chloe with customer support was quick to respond after sending pictures Hunza G said that they would send me a new replacement suit This is why their... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy with Hunza’s customer service. Ruby went out of her way to contact the warehouse to ensure my order was delivered on time, when I didn’t press express delivery.
Company replied
5 stars — Exceptional customer service I had an issue with my shipping address after placing an order, and Chloe on the customer service team handled it quickly and graciously. She cancelled my origi... See more
Company replied
Absolutely love everything I’ve bought from Hunza G! The quality is amazing every piece feels so well made and flattering. You can really tell the brand focuses on great materials and design. The cus... See more
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Company details
About Hunza G Ltd.
Written by the company
With modern nostalgia at its core, Hunza G has grown to become an iconic brand synonymous with the beach. Its 80’s roots bringing a cool and contemporary twist to beachwear in powerful hues. With a One Size Fit mantra made possible by figure flattering fabric that flexes to sculpt and support all shapes, the secret to Hunza G is to wear it how you want to.
Hunza G's one size stance is not only an effort to remain an inclusive brand, but also reduces the risk of over-purchased sizing on a commercial level. Ethical and comfortable, each piece will see you through a lifetime and all that it brings – pre, during, and post pregnancy – as well as any other life changes your body goes through. Hunza G places emphasis on timeless pieces that hold the same value today as they will in the future. If looked after carefully, they can be passed down through the generations.
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Contact Us
Our Warranty
Written by the company
- We offer a one-year warranty on orders purchased directly with Hunza G
Contact info
51-52 Frith Street, W1D 4SH, London, United Kingdom
- +44 141 673 8226
- customercare@hunzag.com
- www.hunzag.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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material quality is 100%
March 9, 2026
Reply from Hunza G Ltd.
Hi Annie,
Thank you so much for your feedback - we’re so glad to hear you’re happy with the quality!
We really appreciate your support and hope you continue to love your pieces.
Warmest wishes,
Lily
Best customer experience ever
Everything beginning to end was easy and worth of 5 stars (and more). I mentioned how the top of my recently purchased swimsuit was weirdly stretched and after sending 2 pictures I got a new suit sent my way in a matter of days. Wow!
March 10, 2026
Reply from Hunza G Ltd.
Hi Fran,
Thank you so much for your amazing feedback - we’re absolutely delighted to hear about your experience!
It’s great to know our team could resolve things quickly for you, and we’re so pleased you felt supported throughout. Your kind words truly mean a lot to us.
Thanks again for taking the time to share this - we really appreciate it!
Warmest wishes,
Lily
Awful quality- £400 down the drain
Don’t waste your time or money on this brand. I’m so beyond embarrassed to say that I was such a fan of Hunza g and put my family and friends onto buying swimsuits from here.
I’ve spent over £800 on swimsuits, my mum has spent equal amounts - two of my swimsuits have un-crinkled and therefor completely unwearable. I have worn each of them maybe twice. £400 for nothing. I’ve had bikinis from primark that have lasted YEARS. Hunza g? Two wears.
Looking at the reviews this is a common quality and manufacturing issue - this is clearly a brand problem.
Stop marketing this as a brand that you can wear through all stages of life if you can’t even get through a holiday.
For reference, I take great care in washing and air drying.
Customer care team are unhelpful, no one answers the phone.
Treat your loyal customers better! Lost a whole group of us, terrible.
March 27, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Brook,
Thank you for taking the time to share your feedback - we’re really sorry to hear about your experience and how disappointed you feel. We completely understand how frustrating this must be, especially as a loyal customer who has supported and recommended us to others.
We’d really appreciate the opportunity to look into this properly for you and review the issues you’ve experienced with your swimsuits.
Could you please reach out to our Customer Care team directly at customercare@hunzag.com with further details and any relevant photos? Our team will be able to investigate this for you and assist further.
We truly value your feedback and hope we can help resolve this for you.
Warmest wishes,
Lily
Beautiful suit and so flattering.
March 9, 2026
Reply from Hunza G Ltd.
Hi Barbara,
Thank you so much for your lovely feedback - we’re so happy to hear you found the suit both beautiful and flattering!
We really appreciate your support and hope you continue to love your Hunza G pieces.
Warmest wishes,
Lily
Swimsuit does not fit
Swimsuit does not fit. Can not seem to find how to return. Very hard to navigate
March 26, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Susan,
Thank you for your message, and I’m sorry to hear you’ve had trouble locating our returns information - I completely understand how frustrating that can be.
You can find full details on how to return your item via our returns page here: https://www.hunzag.com/pages/returns
This will guide you through the steps to create your return and send your item back to us. If you run into any issues along the way, please don’t hesitate to let us know and we’d be more than happy to help.
Warmest wishes,
Lily
The carrier lost my package- never received suit
The carrier lost my package and you won’t send me a new one until they respond to you and it’s surprising you make customers wait versus send out a new shipment and then recoup your loss with the carrier. Poor customer service to have the customer impacted.
March 9, 2026
Reply from Hunza G Ltd.
Hi Kristen,
Thank you for your message - I’m sorry to hear your frustration around this situation.
I’ve taken the time to review your correspondence with our Customer Care team, and I can see that they have been responding promptly and keeping you updated throughout the investigation process.
Our team always works hard to resolve issues as quickly and effectively as possible. However, as I’m sure you can appreciate, we’re unable to send out replacement orders without confirmation from the carrier that a parcel has been lost.
That said, I’ve checked the latest update from our global team, which was shared around an hour ago, and it shows that the parcel has been marked as delivered to your building’s mail room.
Could I kindly ask you to check with your concierge or mail room to see if they are holding the package for you? Once you’ve had a chance to do so, please let us know and we’ll be happy to assist further if needed.
Thank you for your understanding, and we look forward to hearing from you.
Warmest wishes,
Lily
I love these products & have now had…
I love these products & have now had the benefit of their customer service. I had placed an order & made an error - wheni asked for assistance- this was dealt with promptly & helpfully which was really appreciated. Many thanks
March 23, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Jo,
Thank you so much for your kind words - we’re so pleased to hear you’re loving the products and had a positive experience with our customer service.
We’re always happy to help, so it’s great to know we could get everything sorted for you quickly.
Thanks again for your support - it really means a lot to us!
Warmest wishes,
Lily
Not flattering
It is a bit tight (both bottom and top)and i am 25-26in waist - 120lb - 5’4
thought it would fit me better with having it a one size fits all
March 6, 2026
Reply from Hunza G Ltd.
Hi Alex,
Thank you so much for your feedback - we’re really sorry to hear that the fit wasn’t quite right for you.
Although our pieces are designed to be one size, we completely understand that they can feel different depending on individual body shape and preference, and we’re sorry this one felt a bit tight on you.
If you’d like to proceed with a return, we’d be happy to assist. You’re also very welcome to reach out to our dedicated product specialist team at productadvice@hunzag.com, who can help recommend styles that may suit you better.
Please just let us know how you’d like to proceed, we’re here to help.
Warmest wishes,
Lily
Great but fix the color dye
These bathing suits are amazing, especially for moms who are losing or gaining weight depending on where they are at. I have a bikini and now one of the coverage one pieces. My only complaint is not being able to expose them to chlorine without risking color fading. That’s pretty ridiculous for a bathing suit especially for how expensive they are
March 5, 2026
Reply from Hunza G Ltd.
Hi Jenna,
Thank you for your lovely review - we’re so glad to hear how much you’re enjoying your pieces, especially during such a dynamic time. It’s wonderful to know they’re supporting you in feeling confident and comfortable.
We appreciate your feedback regarding colour care, and we’re sorry for any confusion. Our swimwear can absolutely be worn in chlorine; however, to help preserve the richness of the colour, we recommend machine washing at 30°C as soon as possible after use.
Thank you again for sharing your experience with us - your feedback is invaluable as we continue to refine and improve.
Warmest wishes,
Lily
Beautiful bikini and so comfy!
March 3, 2026
Reply from Hunza G Ltd.
Hi Portia,
Thank you for your kind words - we’re delighted to hear how much you love your bikini. Comfort and effortless elegance are at the heart of everything we design, so it’s wonderful to know it’s resonated with you.
We truly appreciate you taking the time to share your experience.
Warmest wishes,
Lily
Attractive suit
I very much liked the fabric and cut of the more coverage option. At 5'5" it is wearable, but it would be a better fit on someone either taller or heavier than I am. I will make a couple of alterations myself.
March 3, 2026
Reply from Hunza G Ltd.
Hi KAR,
Thank you for your thoughtful review - we’re so pleased to hear how much you appreciated the fabric and cut of our coverage style.
Our coverage pieces are generally designed with a longer torso in mind, so they tend to be best suited to taller customers. That said, we completely understand that fit can vary depending on individual proportions, and we truly value your feedback as we continue refining our silhouettes.
If you ever need more tailored product guidance, our specialist team would be delighted to assist - you can reach them at productadvice@hunzag.com.
We hope your adjustments make it perfect for you, and that you continue to enjoy wearing it.
Warmest wishes,
Lily
I ordered my Hunza G Costume…
I ordered my Hunza G Costume specifically for a special holiday, unfortunately it didn't arrive in time, despite leaving 5 working days for it to arrive, which should have been plenty of time. I think the delivery service needs to be improved. however the costume itself is beautiful.
March 3, 2026
Reply from Hunza G Ltd.
Hi Amy,
Thank you for your review - we’re so pleased to hear you found your costume beautiful, though we’re very sorry it didn’t arrive in time for your holiday.
We completely understand how important timing can be for special occasions. For orders needed by a specific date, we would recommend selecting our express shipping option, as standard delivery timeframes can occasionally vary.
We truly appreciate your feedback and hope you had a wonderful holiday nonetheless.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Thibault,
Thank you for your wonderful review - we’re delighted to hear everything was perfect and that your order arrived swiftly.
It’s always a pleasure to know our pieces are being so well received.
We truly appreciate you taking the time to share your experience with us.
Warmest wishes,
Lily
Everything was perfect
Everything was perfect, the product, the packaging, the shipping.
March 2, 2026
Reply from Hunza G Ltd.
Hi Vivien,
Thank you so much for your kind words 😊
We’re delighted to hear that everything - from the product to the packaging and shipping - met your expectations. It truly means a lot to us.
If there’s ever anything else we can help with, please don’t hesitate to get in touch.
Warmest wishes,
Lily
Fantastic Customer Service
I needed support with a swimsuit I had purchased and the customer service representative Chloe was quick to respond and helped resolve the issue within 24 hours of my initial email. Very happy and will continue to buy Hunza G swimwear for many years I hope.
March 17, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Kirsty,
Fantastic to hear this - thank you so much for taking the time to share your experience!
We’re so pleased Chloe was able to help quickly and get everything resolved for you. Your kind words truly mean a lot to us, and we’re so grateful for your continued support.
We can’t wait to have you wearing Hunza G for many years to come!
Warmest wishes,
Lily
easy to order from and return
February 23, 2026
Reply from Hunza G Ltd.
Hi Debra,
So glad to hear this - thank you for sharing!
We’re really pleased you found the ordering and returns process easy. That’s exactly the experience we aim to provide.
Warmest wishes,
Lily
Customer support was great
Customer support for product was great…responsive and happy to reissue a new product
February 23, 2026
Reply from Hunza G Ltd.
Hi SJC,
Thank you so much for your kind words!
We’re delighted to hear you had a great experience with our Customer Care team and that we could help resolve things for you.
We really appreciate you taking the time to share your feedback.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Marty,
Thank you so much for your feedback - we’re so glad to hear you love the suit!
We really appreciate your suggestion about a navy option, and we’ll be sure to pass this on to our design team. We’re also sorry to hear the delivery took a little longer than expected, and we appreciate your patience.
Thank you again for taking the time to share your thoughts.
Warmest wishes,
Lily
Gorgeous costumes
Gorgeous costumes, as always! Great designs, great quality, great colours, and fast delivery - thank you Hunza G!
February 24, 2026
Reply from Hunza G Ltd.
Hi Laura,
Thank you so much for your lovely review!
We’re thrilled to hear you’re enjoying the designs, quality and colours - and that your order reached you quickly too.
We really appreciate your continued support.
Warmest wishes,
Lily
Second to none customer service
I had an issue with my swimwear about six months after purchasing, and the team amazingly did a full replacement for me! I wasn’t expecting that at all, and I love the swimwear. Customer service were amazing.
I’ve been recommending it to all of my pregnant friends as it fits no matter what size you are
I’ll definitely be buying another piece soon
March 13, 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Amie,
Thank you so much for this incredible review - it truly means a lot to us!
We’re so pleased we could help resolve the issue for you, and it’s wonderful to hear how much you love your swimwear. Your recommendation, especially to your pregnant friends, is so appreciated - our crinkle fabric is designed to adapt and support through all stages, so it’s lovely to hear that reflected in your experience.
Thank you again for your kind words and support - we can’t wait to have you back again soon!
Warmest wishes,
Lily
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