Hurst Media Reviews 

274
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

We used them, they printed the wrong number, we got 0 leads. However they still pushed for payment threatened lawyers etc. How many of you really have a subscription to these newspapers online... See more

Rated 5 out of 5 stars

It was a pleasure to work with Danielle and her team for a charity campaign advert we placed in the Guardian for Purple Day. From the initial call and advice on creative through to the production, Dan... See more

Rated 5 out of 5 stars

It was a pleasure to work with Hurst Media. Clear and timely communications from the brilliant Emelie Okeke ensured that everything went smoothly and the final product was outstanding. It assisted u... See more

Rated 5 out of 5 stars

We've worked with Emelie at Hurst Media and found the experience a positive one. He's friendly, persistent and good at matching opportunities to what we're actually trying to achieve rather than jus... See more

Company details

  1. Media Company

Information provided by various external sources

The Times, The Guardian, Daily Mail, The Telegraph, The Sun, Metro, The Express, City AM, Evening Standard, The Mirror, The Observer – along with celebrities, influencers and household names – all publish positive content that consumers trust in partnership with Hurst Media.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

274 reviews

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4.5

All reviews

(274)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

I worked with Hurst Media on a last…

I worked with Hurst Media on a last minute campaign leading up to Christmas 2020.

I cannot fault their professionalism and willingness to help us deliver on our campaign goals.

Although their accounts department were a tad assertive in chasing invoice payments, their terms and conditions clearly stated what was expected up front as part of the deal and therefore I had no problem with this, but it did catch me off guard a bit.

The team delivered on all elements and we will no doubt use them again in the future.

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Emily Saunderson Rules!

I would like to thank Emily Saunderson for giving me and my company the opportunity to step into UK market with our product. Working with her was always so easy and straightforward. She knows what I needed without too many explanations and going back and forth. Friendly, assisting and professional! What Emily does for me personnaly - she makes my day! Thank you Emily and thank you Hurst Media for the opportunuty! Hopefully we do another projects soon!

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Just a Great Experience

A 'bright light' in a sometimes dark world!

Selling advertising can't be easy, and we have all experienced some dubious tactics and misleading promises. I was "cold called" by Hannah Morgan at Hurst Media and am so glad I took the time to listen and respond.

This company dealt with me honestly and openly right from the beginning. They set realistic expectations from the start (which were considerably exceeded) and never tried to pressure me or ask me to make decisions without having time to consider them carefully.

They have been a delight to work with and have delivered excellent results.

Clear communication all the way through and a friendly pleasant team.

Best of all, the results of the advertising we placed through them were superb and well ahead of anything we could have hoped for. Our ROI is off the scale - but even if it hadn't been, it would still have been a good and worthwhile experience.

January 4, 2021
Unprompted review
Rated 4 out of 5 stars

Post campaign support has been good

In Nov 2020 we were directly approached by Hurst Media regards advertising in The Daily Mail and Sun Online Christmas Checklist Products.

Whilst the campaign hit the discussed article views etc, regrettably the actual sales results and ROI fell well short on our expectations.

David Hurst, fully appreciates and understands the circumstances and we are currently working on ways in which he can support our business.

I will update to a full and complete review later in the year..

Thanks
Steve

January 1, 2021
Unprompted review
Rated 5 out of 5 stars

Great to work with the Hurst team

Great to work with Joseph McLaven and Jon Stone at Hurst Media - also Sarah Somerton-Jones and Liana Schultz. Friendly, efficient, open to helping achieve our objectives. Really enjoyed working with the whole team.

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Huge thank you

I would like to personally thank you Jon Stone on your team for his professionalism - I tend to avoid these types of conversations with ‘media partners’ because they are usually a hard sell from someone who doesn’t actually give two hoots (after 20 years of working within the media this comes from experience), but Jon clearly loves what he does and believes in it as well - thank you for how you have dealt with this / me today. I am extremely impressed and excited to be working with you in the future.

December 2, 2020
Unprompted review
Rated 5 out of 5 stars

I've used Hurst Media a number of times…

I've used Hurst Media a number of times for various ads, and if you want to get an ad out there in one of the big papers they deliver!
In terms of of our sales it really depends and we've found there's had to be trial and error, ensuring we're targeting the right readers in the right papers, with the right content and the right image. Sometimes we've seen our ad make profits, sometimes it's break even, and sometimes it's come at a small cost, but every time it's been marketed and getting in front of customer eyes so we see that as a win. That's why I think success really depends more on the product, copy and targeting than on Hurst Media, who have always been transparent about how and where the ad would be displayed in the paper.
Overall I would strongly recommend if getting an ad in a paper is what you want to do, and have had great personal service from them (James in particular).

November 27, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. They cold called me to advertise in the Times newspaper, completely exaggerating the results we would get. We took the gamble and purchased the advertising slot. The next day we got another call saying they have a massive discount on another advertising slot - so we thought this was a great deal and purchased that too. We are an internet based company, and we received ZERO results from these ads. No additional users/ traffic or no additional conversions. The salesman was rude and I would never use their service again. AVOID. Spend your money on google ads!

November 24, 2020
Unprompted review
Hurst Media logo

Reply from Hurst Media

Dear Chris,

We have checked our records, and we have not been able to confirm any business dealings with you or the exact piece of work this was regarding. Without knowing the exact copy, position on the page, or publication, we're unable to analyse what may have caused a poor response.

Moreover, although most of our clients see ROI in the form of increased traffic and or business, perhaps there was an issue with how engagement was being recorded - or perhaps the publication wasn't the right audience? We would be very happy to know more so we could offer a better solution for the future and help deliver better results.

We have lots of reviews from clients who are happy with our service and our range of products does achieve Return On Investment for clients.

Please feel free to email us at sales@hurstmediacompany.co.uk and we would look forward to hearing from you and addressing these concerns further.

Rated 1 out of 5 stars

GDPR abusers

They contacted me out of the blue. Overpriced service but everyone for their own, it may be suitable for some.
I asked where they got my details from. They ignored it.
Then they just subscribed me to their mailing list without me ever asking for it and after I declined their offer for advertising.
Reporting to Trading Standards.

November 23, 2020
Unprompted review
Hurst Media logo

Reply from Hurst Media

We are disappointed that Trustpilot has decided not to remove this review as we believe it is defamatory. We do not abuse GDPR as the title of your review suggests. Our sales team research new leads and contact those they think will be interested in our services.

We make it very easy for someone to unsubscribe if that is what they wish to do and being contacted via email is always within B2B GDPR guidelines.. Links to unsubscribe in our emails are easy to see, and we also have an enquiries line dataprivacy@hurstmediacompany.co.uk as another option. We fully respect an individual or company's right to be unsubscribed and are careful to ensure anyone who contacts us is removed from our subscription list.

As you allude to, and as the vast majority of our views illustrate, our products demonstrate great value and effectiveness for our partners. We're very clear that this isn't necessarily the right approach for everyone - it's in our benefit to work with people who are interested in us!

We welcome all feedback from any person, company or body who may wish to contact us.

Rated 5 out of 5 stars

A fantastic Service!

We've been working with Hannah, James and the team at Hurst for some time now and they have always provided a top notch service. They offer very competitive rates and a flexible and fast service to suit your requirements. I would heartily recommend!

November 17, 2020
Unprompted review
Rated 5 out of 5 stars

Good honest media business

Great experience from all our dealing with Hurst Media. Always good honest advice on unique and new to market media ideas in both print and digital arenas. Highly recommend to any business looking for lead generating media!

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

We have used Hurst media on 3 occasions…

We have used Hurst media on 3 occasions over the last 3 months, and everything has been great, from appropriate proposals being sent to us for consideration right through to really helpful team on creation and approval of final copy. Really good company to work with, especially the 2 Chris's and Sarah!

October 14, 2020
Unprompted review
Rated 1 out of 5 stars

DON’T DO IT!

If you’re thinking about using them then really don’t. You don’t need to pay for over priced ads. We didn’t see one conversion!! They prey on small businesses to essentially throw money away and are then awful afterwards. You’re better off joining a PR company that supports you in doing your own PR so you get free coverage and don’t waste money.

October 5, 2020
Unprompted review
Hurst Media logo

Reply from Hurst Media

Hurst Media has no record of any business dealings with a person or company called SC. We cannot verify the authenticity of this review and regard it as defamatory. We are disappointed that Trustpilot have decided not to remove this review. We flagged this particular review because we could not verify that we have done any business with you. We would appreciate hearing from you directly via the contact details below so we can deal with your complaint further.

If you placed an order with Hurst Media you will have received very cost-effective placement within the most trusted national newspaper brands in the UK. We guarantee nationwide distribution with the same circulation and readership as the media titles we partner with. Our products enable brands to gain the trust of millions by displaying their content in high-quality, brand-affirming publications at a price they can afford.

Addressing your reference to working with PR companies, paying for PR services will cost money. At the same time, there are no guarantees of success with "free coverage". Naturally, many variables govern the return on investment any business can achieve from its marketing campaigns, including its marketing. We offer guidance and advice on the Hurst Media Company website so brands can achieve ROI on their marketing spend with us. You can see from numerous client reviews on Google and Trustpilot that they cite achieving ROI from their work with Hurst Media.

Hurst operates a complaints procedure to ensure we maintain a very constructive relationship with all of our advertising, advertorial and competitions partners, and we welcome your feedback to sales@hurstmediacompany.co.uk. As our other reviews highlight, the majority of our customers are very happy with the service we provide and the tangible results they receive from advertising with us. As we state above, we would be more than happy for you to contact us directly to address your concerns.

Rated 5 out of 5 stars

Great to work with, and go more than the mile, will be booking more!

Having done my second piece of work now with Hurst Media and in particular Daisy, I am compelled to share how pleased we are with the support we have had, enthusiasm for Idahoan Perfect Mash and what we are trying to achieve. Fantastic support, we will be doing more articles with Hurst and Daisy. Thanks to the whole team in sharing our message!

October 2, 2020
Unprompted review

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