Hurst Media Reviews 

274
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

We used them, they printed the wrong number, we got 0 leads. However they still pushed for payment threatened lawyers etc. How many of you really have a subscription to these newspapers online... See more

Rated 5 out of 5 stars

It was a pleasure to work with Danielle and her team for a charity campaign advert we placed in the Guardian for Purple Day. From the initial call and advice on creative through to the production, Dan... See more

Rated 5 out of 5 stars

It was a pleasure to work with Hurst Media. Clear and timely communications from the brilliant Emelie Okeke ensured that everything went smoothly and the final product was outstanding. It assisted u... See more

Rated 5 out of 5 stars

We've worked with Emelie at Hurst Media and found the experience a positive one. He's friendly, persistent and good at matching opportunities to what we're actually trying to achieve rather than jus... See more

Company details

  1. Media Company

Information provided by various external sources

The Times, The Guardian, Daily Mail, The Telegraph, The Sun, Metro, The Express, City AM, Evening Standard, The Mirror, The Observer – along with celebrities, influencers and household names – all publish positive content that consumers trust in partnership with Hurst Media.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

274 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(274)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic.

I recently had the pleasure of working with Hurst Media and their talented Media consultant Elle. From start to finish, the entire experience was positive and professional. Elle was incredibly responsive and communicative, making sure that all of my needs were met throughout the project.

Overall, I would highly recommend Hurst Media and Elle to anyone. I look forward to working with them again in the future.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

We have had the opportunity to work with Hurst Media and I must say this has helped us turn our business around. They are extremely professional and very understanding of companies' budgets. I would like to also thank Sebastien Oates as his communication skills are outstanding in every sense of the word. We now plan on using Hurst Media going forward. We as a growing company would recommend Hurst Media every time. Thank you Hurst Media.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Hurst Media are helping us save the world...

We are a new company and don't have big budgets but it's important that we let people know what we are doing. Holly Ireland from Hurst understood exactly what we needed and was an absolute joy to work with, we will definitely be working with her again.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Infrared Group x Hurst Media

From the outset, my experience with Hurst Media and
Sebastien Oates has been nothing short of exemplary. As a customer, I have been thoroughly impressed by their professionalism, attention to detail, and the consistently high-quality service they provide.

The team at Hurst Media is exceptional. They are knowledgeable, responsive, and genuinely committed to delivering the best possible results. Their expertise in media and marketing is evident in every interaction, and they have gone above and beyond to ensure that my needs were met.

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

Prime positions and value to match our budget.

We have worked with Hurst Media on number of publications over the past 18 months and found them very easy to work with, accommodating to our needs for prime positions and value to match our budget. We will undoubtedly continue to work with them to highlight our products to a wider audience.

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Good initial results

So far, we have had a great response to our initial campaign. Danielle has been thoughtful and professional throughout and has also been understanding that our business is small bootstrapped without a huge team. Thanks for the support to Plenaire.

November 2, 2023
Unprompted review
Rated 1 out of 5 stars

No Results and GDPR Concerns

We enlisted the services of Hurst Media for a publication, hoping to drive significant traffic to our website. Despite investing thousands of pounds, we only witnessed a measly 12 visits on our website from this publication. When we raised concerns about the effectiveness and legitimacy of the service, they presented us with a file containing thousands of IP addresses from various locations. This list, however, seemed to be automatically generated rather than representing genuine traffic, raising substantial doubts about its authenticity.

Moreover, sharing such a list of IP addresses is a clear violation of GDPR practices, which further tarnished their credibility in our eyes. Despite this, Hurst Media staunchly defended their stance, claiming that the traffic was genuine and we should have seen tens of thousands of visits reflected in our analytics, a claim that was far from our reality.

Their response and the lack of results were highly disappointing and raised red flags about their operational practices and compliance with legal standards. Based on our experience, we strongly advise against working with Hurst Media. Their service did not live up to our expectations, nor did it justify the hefty price we paid.

October 24, 2023
Unprompted review
Hurst Media logo

Reply from Hurst Media

It’s disappointing that Trustpilot have allowed this malicious and defamatory review to go live.

Margaret Zablocka of Onoco made a booking with us 1.5 years ago that overdelivered unique views by a whopping 40% and received in total 280K unique views of her content.

What’s more, this resulted in meaningful 1,282 clicks through to her website.

The author no doubt has also generated additional clicks and all manners of goodwill as she is proudly promoting her inclusion on the homepage of her website.

Unfortunately, despite this positive performance and the goodwill generated thereafter, the author has refused to pay her bill and has contested these metrics despite us sharing raw analytic data and providing cast iron assurances by MailMetroMedia (the UK’s largest news publisher) that this campaign delivered higher results than promised.

For the avoidance of doubt, all of the trusted media partners which we trade with (including the MailOnline in this instance) deploy inventory which works to IABs (Internet Advertising Bureau’s) brand safety 2.0 gold standards and full transparency of results are provided by way of a comprehensive PCA (Post Campaign Analysis) from the respective publisher.

It’s a pity that Margaret has resorted to besmirching us online to avoid paying her bill, but we are sure that fair minded readers will appreciate our hundreds of 5-star reviews and the confidence we give our clients by working exclusively with publishers who work to the high standards as set out by the IAB.

The author is welcome to contact us on 0203 478 6017, should she require further confidence on her campaign results and to settle her invoice.

Rated 5 out of 5 stars

Great company, helped promote my business

I recently ran a competition in The Guardian through Hurst Media dealing with Sebastien Oates and can’t recommend them enough. Sebastien was friendly, patient and helpful and I gained over 2000 new subscribers to my mailing list. So pleased with them that I’m running another at the end of this month.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

I dealt with Sebastien Oates, and he was personable and helpful from the get-go. He managed my expectations, responded quickly whenever I had a question or concern, and I am pleased with the article the production team has written. Excellent communication and customer service! Thank you Sebastien.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer experience

I dealt with Danielle Gray and she was excellent right from the very first phone call. She explained clearly and concisely exactly what the deal was, what was needed from us and what we would get in return. Excellent communication and customer service!

July 27, 2023
Unprompted review
Rated 1 out of 5 stars

Read the negative comments before you become a victim.

If you scroll through many of the appalling reviews and then read the firms reply, you will get a measure of them.
GDPR breaches are clearly profound and we have experienced this 4 times and have requested a copy of the Hurst Media GDPR policy. So far nothing is forthcoming and I have written to their Lawyers again today requesting a copy.

September 1, 2023
Unprompted review
Rated 2 out of 5 stars

After a phone and email exchange with…

After a phone and email exchange with Kyle Stephenson and thorough examination of TrustPilot reviews of Hurst Media, it appears that the negative feedback regarding aggressive sales tactics is indeed well-founded.

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Ive just run a 2nd advert in the…

Ive just run a 2nd advert in the Guardian through Hurst Media arranged by Jamie Phillips. Great price, excellent communication and over 3000 subscribers this time to my website. If you're looking for email subscriber's run a competition through Hurst Media, can't recommend them enough
Ashley Oliver
Director
Olives Oil Ltd

August 7, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID!!

Very aggressive and pushy sales tactics from James Hurst. The owner of the company I work for declined the advert offer well in time before the advert was due to go ahead (and the advert didn't go ahead) but they are still very aggressively chasing the invoice for a service that didn't happen and threating to increase the invoice amount. AVOID!

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Alex is a superstar!

Alex Muirden is definitely my trusted go to when it comes to media buy. Being a new small business in the wellbeing sector, I feel confident that the team at Hurst Media always look after my advertising needs, especially when it comes to smaller budgets and both a wider, as well as a more niche reach. I'm grateful to have the support of the team at Hurst, including James and Joe, who all hear and understand my needs. I'd recommend getting in touch to see how the team can help you with your media buy as a new/small business.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience all round

We took a spot in the Homes, Gardens & Interiors section of the Times on Saturday, through the lovely Alex Muirden in April running a competition on Checklists.co.uk alongside it. Alex was very professional to work with, he listened to my concerns and took time to understand our product, making sure we were correctly placed in the paper on the right day for the best exposure of our product. On top of his professional sales skills, he also shares great recipes! Very professional experience all round.
Many thanks Alex and Team
Qwickhose

July 16, 2023
Unprompted review

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