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Hymans Robertson Personal Wealth Reviews 

95
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention how exceptionally helpful and friendly the staff are, making complex financial processes feel remarkably simple and entirely stress-free. People deeply appreciate the clear advice and thorough explanations provided during individual guidance sessions, which successfully help set realistic financial goals. Consumers also note that advisors are very approachable, taking plenty of time to answer questions without judgment and ensuring everyone feels comfortable throughout. Others mention that scheduling follow-up appointments and receiving ongoing support are consistently reliable, efficient, and thoroughly professional. Many individuals highlight that the tailored recommendations provide genuine peace of mind regarding their future retirement plans.

What people talk about most

Staff

People report positive experiences with staff, highlighting how friendly, approachable, and well-informed... See more

Service

Users describe positive interactions with service, highlighting clear goals, practical resources, and great... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the advisors as helpful, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The general session was really informative. It helped clear up some questions I had around pensions and an insight into things to think about going forward. I would highly recommend that anyone consid... See more

Company replied

Rated 5 out of 5 stars

The service provided by Lewis at Hymans Robertson was excellent. He explained well the procedure and was always available on the phone or by email. The research team at Hymans did a good profession... See more

Company replied

Rated 5 out of 5 stars

The advice I received from Edward was very clear. He quickly identified the gaps in terms of insurance cover I likely needed and also gave good advice on how I could get my savings to work harder. He... See more

Company replied

Rated 5 out of 5 stars

I’d been thinking for a while that I should combine my various company pensions but what held me back was not knowing a financial adviser I could turn to for a bit of guidance. Long story short, I was... See more

Company replied


Company details

  1. Financial Consultant
  2. Financial Planner

About Hymans Robertson Personal Wealth

Written by the company

We provide expert support to get the most from your money. Whether you need help with your own finances, or if you're an employer looking to improve your people's financial wellbeing, we can help.

Individuals

For individuals we provide tailored financial planning, wealth management and coaching to help you achieve your financial goals. We tailor our support to your needs, helping you make big and small financial decisions with confidence – from the beginning of your career through to retirement.

Find out more

Our services

We tailor our support to your needs, helping you make big and small financial decisions with confidence, from the beginning of your career through to retirement.

Through one-to-one coaching, financial planning or wealth management, we'll help you balance how your income, savings and ambitions can work together.

Our services

Financial planning

We'll explore what matters to you with an initial free consultation and discovery session.

Once we understand your objectives, we'll create your personalised plan with our recommendations.

When you're happy, we'll put your plan into action and make sure you stay on track for the life you want to live.

Tax planning

Navigate the complexities of tax planning with our support.

We'll structure your assets to maximise efficiency throughout your lifetime and beyond, helping you make the most of the tax allowances and reliefs available to you.

Estate planning

Create a financial plan to preserve your wealth, safeguard your legacy and protect those you care about most.

We'll put in place the foundations and structuring to support you and your family across generations.

Protection services

Life is full of uncertainties. But we can help you protect what's important to you.

From life insurance through to income protection, we'll put in place tailored solutions to create a safety net for you and your loved ones, helping you remain financially secure whatever challenges life may bring.

Wealth and private office services

For families, for business owners and for private individuals, we deliver bespoke wealth plans to help you achieve financial goals with confidence.

From investments and retirement planning through to complex tax structuring, your dedicated wealth manager, along with a wider team of professionals, will provide expert ongoing support.

Employers

For employers we deliver flexible financial wellbeing programmes matched to the needs of your people, including financial coaching, one-to-one guidance, workshops and financial planning. We’re here to support greater financial wellbeing and security across the whole workforce.

Find out more

Our services

We tailor our support to your needs, helping you make big and small financial decisions with confidence, from the beginning of your career through to retirement.

Through one-to-one coaching, financial planning or wealth management, we'll help you balance how your income, savings and ambitions can work together.

Our services

Financial planning

We'll explore what matters to you with an initial free consultation and discovery session.

Once we understand your objectives, we'll create your personalised plan with our recommendations.

When you're happy, we'll put your plan into action and make sure you stay on track for the life you want to live.

Tax planning

Navigate the complexities of tax planning with our support.

We'll structure your assets to maximise efficiency throughout your lifetime and beyond, helping you make the most of the tax allowances and reliefs available to you.

Estate planning

Create a financial plan to preserve your wealth, safeguard your legacy and protect those you care about most.

We'll put in place the foundations and structuring to support you and your family across generations.

Protection services

Life is full of uncertainties. But we can help you protect what's important to you.

From life insurance through to income protection, we'll put in place tailored solutions to create a safety net for you and your loved ones, helping you remain financially secure whatever challenges life may bring.

Wealth and private office services

For families, for business owners and for private individuals, we deliver bespoke wealth plans to help you achieve financial goals with confidence.

From investments and retirement planning through to complex tax structuring, your dedicated wealth manager, along with a wider team of professionals, will provide expert ongoing support.

Delivered by a team who care

As a certified B Corporation, we’re driven by purpose and conscious of our social and environmental impact. These values are brought to life by the actions of our team.

Our highly qualified, regulated financial experts work in partnership with you, empowering you to make choices that help you achieve your financial goals.

Meet our team


Contact info

4.8

Excellent

TrustScore 5 out of 5

95 reviews

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4.8

All reviews

(95)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Peace of Mind Delivered with a Personal Touch

Carol really took time to get to know us and our needs and the result was that we felt that we got advice that was really relevant to us and our situation. Did not feel like a standard report but one really tailored for us and our level of financial knowledge and experience. Carol listened to all our questions, answered them patiently and clearly and gave us confidence over our financial options as we head into retirement.

April 5, 2024
Unprompted review
Hymans Robertson Personal Wealth logo

Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to Carol.

Rated 5 out of 5 stars

Pension and Investments transferred to HRPW

We were having growing concerns about our Financial and Investment Company, its market performance and changes and restructuring within it. Consequently, we approached Carol who had been our previous financial adviser for many years. Carol, Amy and their team were able to transfer our funds and accounts simply and effectively.
To repeat what other reviewers have said, Carol takes a personal interest in her clients.

June 5, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to Carol, Amy and the team.

Rated 5 out of 5 stars

Straightforward and simple

Have found working with HRW amazingly simple and straightforward. I now have a plan that I’m very comfortable with explained to me in the simplest of terms. I literally couldn’t recommend them highly enough and have already recommended to friends

May 30, 2024
Unprompted review
Hymans Robertson Personal Wealth logo

Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to the team.

Rated 5 out of 5 stars

Great advice and an attentive team

Great advice and an attentive team. Everything also broken down in to simple terms and everything is explained. Highly recommend

April 5, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review Jack. We're delighted that your experience was a positive one and will pass on your kind words to the team.

Rated 5 out of 5 stars

Personal jargon-free service, and no hard sell

As someone who has worked in pensions my whole life I wasn’t sure at first what a financial adviser could help me with about my own retirement. However I quickly discovered that pensions taxation etc has become ever more complex, so having good advice was critical.

Matt and the team were super helpful, advising me and my wife together, and looking at finances in the round. Unlike some previous experiences with others, Matt’s advice (verbal and written) was really clear and helpful, obviously focussed on our own situation, and spelled out the pros and cons of any potential changes without any pressure one way or the other.

Really valuable advice, I’d heartily recommend!

March 15, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review Douglas. We're delighted that your experience was a positive one and will pass on your kind words to Matt.

Rated 5 out of 5 stars

Very happy with my financial coaching…

Very happy with my financial coaching sessions with James - having someone objective to bounce ideas off and to work through my thinking has proven invaluable, and the follow up calls to track progress have been well worth it. My financial situation is rapidly improving, and I feel a lot better as a result.

March 4, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review Andy. We're delighted that your experience was a positive one and will pass on your kind words to James.

Rated 5 out of 5 stars

Pensions Review

I had a review with James Doyle focusing particularly on Pensions and looking at the way forward with the separate company Pensions that I have. The advise was very good and has enabled me to focus on achieving my goal of an early retirement and ensuring I focus on the right decisions over the next 4 years to achieve this.

December 4, 2023
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review Sean. We're delighted that your experience was a positive one and will pass on your kind words to James.

Rated 5 out of 5 stars

Great Guidance

I had a call with Matthew who is incredibly knowledgeable and shared a lot of guidance and answered my questions without any jargon. Given me a lot to think about.

March 14, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review Romi. We're delighted that your experience was a positive one and will pass on your kind words to Matthew.

Rated 5 out of 5 stars

A quick, easy and tailor-made service

My financial coach (James) provided a personable and knowledgeable service that has really helped me to set meaningful and achievable financial goals. The communication from Hymans Roberston Personal Wealth combined with the easy-to-use app meant that the on-boarding process was very simple and efficient.

January 4, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review Stan. We're delighted that your experience was a positive one and will pass on your kind words to James.

Rated 5 out of 5 stars

Thank you

Carol and Amy have been excellent in terms of communication and transparency. I have absolute trust in them to look after my financial well-being.

It is a pleasure dealing with them and the investments that have been proposed have been fantastic.

March 11, 2024
Unprompted review
Hymans Robertson Personal Wealth logo

Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review Ross. We're delighted that your experience was a positive one and will pass on your kind words to Carol and Amy.

Rated 5 out of 5 stars

A very happy customer

Excellent customer service from my financial planner. She is always easy to contact and answers my questions promptly. Most importantly she makes my money/pension grow. I can highly recommend this company!

Update: I have not used Trustpilot before and was not sure if it was ok to leave a review for a specific person but now that I have seen other reviews I would like to add that the adviser I praised was Carol. Thank you Carol for all your help, support and excellent advice!

March 11, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review Katalin. We're delighted that your experience was a positive one and will pass on your kind words to Carol.

Rated 5 out of 5 stars

I'm relieved and delighted to have discovered Carol

Reading through the other reviews singing Carol's praises I've been struggling to add more.

In a nutshell, I'm relieved and delighted to have discovered Carol, I trust her completely, she's lovely to work with and I've recommended Carol to family and friends.

March 7, 2024
Unprompted review
Hymans Robertson Personal Wealth logo

Reply from Hymans Robertson Personal Wealth

Thank you so much for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to Carol.

Rated 5 out of 5 stars

Great conversations with James.

Great conversations with James.
We have had several conversations with James from Hymans Robertson about cash flow and retirement planning. They were simple and easy to understand for complete finance novices like us. We'd a couple of very specific questions about our circumstances which James took away and presented us with his findings. Really made a difficult subject much easier for us and gave us thoughts about the best way to plan our future.

March 5, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much Alan for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to James.

Rated 5 out of 5 stars

Excellent advice and great people

Having spoken to a number of financial advisors, I felt Hymans were the right people immediately. Well structured conversations, good and clear financial models and clear explanations have all been hallmarks of working with them. On top of that Matt is an extremely knowledgeable and personable advisor to work with. Thoroughly recommend

February 19, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much Duncan for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to Matt.

Rated 5 out of 5 stars

Hi had an initial conversation with…

Hi had an initial conversation with Matt Hulks who proved to be considerate in his responses and offered brilliant guidance in regards to my queries. I look forward to speaking with him again in the future.

February 27, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much Lizzie for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to Matt.

Rated 5 out of 5 stars

Just wished we’d found HRPW sooner!

Nearing retirement, Sarah & I were facing our future with a degree of trepidation. How much do we need in retirement? Have we saved enough? When can we actually retire?

Having found HRPW and our advisor Carol we are now clear on our choices and our future!

Thanks Carol for all your help and support in taking us through a confusing and stressful time and setting us up for an exciting future.

Just wish we’d found HRPW and Carol sooner!

February 25, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much Jonny for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to Carol.

Rated 5 out of 5 stars

Carol Sneddon an outstanding financial professional

My wife Norah and I have been clients with Carol for the past 15 years. Both in her present role and with her previous employers.
Carol is an excellent ambassador for her profession. She takes time to ensure that her clients receive the best advice for their particular circumstances.
Not only that she takes a personal interest in her clients financial wellbeing. She cares, and that's the difference.

February 22, 2024
Unprompted review
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Reply from Hymans Robertson Personal Wealth

Thank you so much Michael for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to Carol.

Rated 5 out of 5 stars

Excellent pension advice

Having gathered multiple pensions together over our working career, Carol & the Team at HRPW were able to maximise the benefits from our funds and make it easier to understand. The projection reports supplied allow us how to flex our income as we go through our retirement. Thanks Carol for all your hard work & patience over the last year.

February 24, 2024
Unprompted review
Hymans Robertson Personal Wealth logo

Reply from Hymans Robertson Personal Wealth

Thank you so much June for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to Carol and the team.

Rated 5 out of 5 stars

Working with Hymans Robertson

We have been working with Carol for the past couple of years, through very tumultuous times and are more than happy with her service. She is very knowledgeable, attentive and nothing is any problem. We are confident we are getting sound financial advice and that our financial investments will grow in the future as expected.

February 21, 2024
Unprompted review
Hymans Robertson Personal Wealth logo

Reply from Hymans Robertson Personal Wealth

Thank you so much David for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to Carol.

Rated 5 out of 5 stars

Future Proofing our Future

Carol has been a terrific support. She is so knowledgeable and approachable. There is no such thing as a silly question and we now know where we stand with our pension and our future. Thank you Carol 🌟

February 1, 2024
Unprompted review
Hymans Robertson Personal Wealth logo

Reply from Hymans Robertson Personal Wealth

Thank you so much Nicola for taking the time to leave this review. We're delighted that your experience was a positive one and will pass on your kind words to Carol.

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