Hyros Reviews 663

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and supportive approach during onboarding and ongoing assistance. Consumers frequently mention the effectiveness of the marketing tracking and the user-friendly experience, noting how it has significantly improved their understanding of ad performance and overall business insights. However, some customers also noted issues with tracking accuracy, specifically mentioning overreported leads and campaigns, and that the provided solutions did not fully resolve these discrepancies. A few other people also felt that while the platform is comprehensive, it could benefit from short tutorial videos to address common user questions.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and expertise. Many... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Marketing

Reviewers mention positive feedback about marketing. Many customers report significant improvements in ad... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform intuitive and easy... See more

Service

People report positive experiences with service. Customers consistently praise the support, describing it as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jocelyn has made VIP onboarding completely worth it, and I've only just started. She is super professional, knows Hyros inside out, and answered every technical question instantly (tracking setup... See more

Company replied

Rated 5 out of 5 stars

Our company has a had a great experience with Hyros! We've had so many issues before Hyros tracking where our ad spend is going. Before Hyros we were tracking about 70% of our ad spend and now we are... See more

Company replied

Rated 5 out of 5 stars

Vlad and Francisco got us set up incredibly quickly and were super supportive throughout the process. Francisco was always there to answer our questions and guided us smoothly through our first meetin... See more

Company replied

Rated 5 out of 5 stars

We have been using Hyros for over 1 year now & it has fundamentally changed our business for the better. We have had an incredible experience every step of the way. Our support rep Nour has been super... See more

Company replied


Company details

  1. Software Company

Written by the company

HYROS AI Print Tracking is proven to increase AD ROI in over 2,500 businesses. HYROS helps digital businesses see far more accurate data from their ads and improve profitability by working with more accurate data.


Contact info

4.8

Excellent

TrustScore 5 out of 5

663 reviews

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Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great support & amazing service

Great support & amazing service. Its really easy to set up, on the onboarding everything was explained in detail & now everything is working. Milos Sekulic did a great job.

December 18, 2025
Unprompted review
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Reply from Hyros

Starting off on the right foot makes a big difference, and we’re glad the onboarding experience felt clear and well guided for you. Having everything explained in detail helps ensure the setup runs smoothly long after the calls are done.

Milos will be happy to know his work stood out and that his support helped get everything working as expected. Thank you for sharing your feedback and for choosing Hyros.

Rated 5 out of 5 stars

Seamless Onboarding Experience – Shoutout to Vlad

The Hyros onboarding team delivered a flawless walkthrough from start to finish. Every step was explained in detail, making the entire process feel seamless and easy to follow. They didn’t just skim the surface, they broke everything down clearly, ensuring I understood the platform inside and out.

Special shoutout to Vlad for his patience and expertise. He guided me through each feature with precision and made sure no question was left unanswered. It’s rare to see this level of thoroughness and professionalism in onboarding, and it gave me full confidence moving forward with Hyros.

December 17, 2025
Unprompted review
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Reply from Hyros

Experiences like this are exactly what we aim to deliver during onboarding. Taking the time to explain each step clearly and thoroughly helps build real confidence in using the platform, and we’re glad the walkthrough felt smooth and easy to follow from start to finish.

Vlad will be very glad to hear your kind words. His patience, attention to detail, and commitment to making sure every question is answered are qualities we value greatly. Thank you for sharing your feedback and for trusting Hyros as you move forward.

Rated 5 out of 5 stars

Hyrosand especially Vlad has been a…

Hyrosand especially Vlad has been a lifesaver for me. He supports me with everything, and the entire team has made our journey within Hyros significantly better.

December 17, 2025
Unprompted review
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Reply from Hyros

Support like that can make all the difference, and we’re really glad to hear your experience with Hyros has felt so positive. Knowing that you’ve had someone there to help every step of the way is exactly what we aim for.

Vlad will be happy to hear how much his support has meant to you, and it’s great to know the wider team has helped make your journey smoother as well. Thank you for sharing your feedback and for being part of Hyros.

Rated 5 out of 5 stars

If it wasn't for analysts like Felix

If it wasn't for analysts like Felix, I'm not sure I'd still be on Hyros. Having said this, we’ve been using Hyros to gain better visibility into where our leads and sales are actually coming from — and the difference has been night and day.

The attribution is far more accurate than native platform data, especially post-iOS14. We’ve been able to make smarter budget decisions, eliminate wasted ad spend, and clearly see the full customer journey across platforms.

Highly recommend for any business serious about paid traffic, especially if you’re running high-ticket, multi-touch, or cross-platform campaigns.

December 16, 2025
Unprompted review
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Reply from Hyros

Feedback like this really underscores how important both accurate data and dependable support are when running paid traffic. Gaining a clear view of where leads and sales truly originate can completely change how budgets are managed and decisions are made, especially in a post-iOS14 landscape.

We’re glad to hear how much of a difference Felix’s support has made for you. Having someone who understands the nuances of attribution and can help translate data into action is a big part of what we aim to deliver. Thank you for sharing your experience and for recommending Hyros to businesses running complex, high-value campaigns.

Rated 5 out of 5 stars

Vlad

I worked on account setup with Vlad. I only sparingly give reviews, but this experience as above and beyond. He accomadated my awkward schedule, stayed on later than he should've (10pm+), and was super simple in his explanations.
Product is great but the CX is even better

December 12, 2025
Unprompted review
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Reply from Hyros

Going the extra mile like that can make a lasting impression, and we’re really glad your onboarding experience felt so supportive. Taking the time to work around schedules and explain things clearly is exactly the level of care we aim to provide.

Vlad will be very appreciative of your kind words. It’s great to hear that both the product and the overall experience have stood out for you. Thank you for taking the time to share this feedback.

Rated 5 out of 5 stars

10/10 Onboarding Experience w/ Hyros

We've just gotten fully onboarded over the last few weeks. Maria Schipor has helped get us set up. She has been tremendous at patiently answering all of our questions, helping us get custom integrations & reporting set up, and ensure all of our data is syncing and reporting accurately. We highly recommend her as well as Hyros in order to get all of your data syncing properly, accurately, and in a way that allows you to make decisions to propel your business.

December 16, 2025
Unprompted review
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Reply from Hyros

Completing onboarding is a big milestone, and we’re glad the process felt thorough and well supported for your team. Getting custom integrations and reporting aligned can take real care, so it’s great to hear everything is now syncing accurately and working the way you need it to.

Maria will be happy to know her patience and attention to detail made a difference. Helping teams feel confident in their data and ready to make informed decisions is exactly what we aim for. Thank you for the recommendation and for trusting Hyros to support your growth.

Rated 4 out of 5 stars

Our onboarding specialist

Our onboarding specialist, Vlad, was very helpful and worked to problem solve our issues. He made extra time to make sure we got things set up correctly.

December 1, 2025
Unprompted review
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Reply from Hyros

Having someone take the time to really work through challenges can make all the difference during onboarding. We’re glad Vlad was there to problem-solve with you and went the extra mile to ensure everything was set up correctly.

Thank you for sharing your experience. We appreciate your trust and are happy to support you as you move forward with Hyros.

Rated 5 out of 5 stars

Hyros is great

Hyros is great, especially our account manager Felix, he's awesome. If you are lucky enough to get him as a manager you will be good.

December 16, 2025
Unprompted review
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Reply from Hyros

It’s always encouraging to hear feedback like this. Felix will be very happy to know his support has made such a positive impression and helped you feel confident in your setup.

Thank you for sharing your experience and for choosing Hyros. We’re glad to have you with us.

Rated 5 out of 5 stars

Easy Setup!

We just signed up for Hyros and the setup was so easy. Milos walked us through the steps to set it up and now we are ready to go - in just 30 minutes! Their customer service is superb! Excited to start using it to track our ads!

December 16, 2025
Unprompted review
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Reply from Hyros

Getting everything up and running that quickly is always a great feeling. We’re glad the setup process felt smooth and that Milos was able to guide you through each step efficiently.

It’s great to hear you’re excited to start tracking your ads, and we’re happy to be supporting you as you get started. Thank you for choosing Hyros and for sharing your first impressions.

Rated 5 out of 5 stars

This software is so necessary for call funnels…

This software is so necessary for call funnels... like it has saved me (and made me) so much more money by knowing what ads are actually leading to sales in my business. I'm working with Carlos and he is the best, he has hopped on calls with us and always get back to us quickly. We have all our clients use this when the time is right to have better analytics in their business.

December 16, 2025
Unprompted review
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Reply from Hyros

Having clear insight into which ads actually lead to sales can completely change how call funnels perform, and we’re glad Hyros has helped bring that level of clarity to your business. Knowing where to focus makes scaling far more effective and removes a lot of uncertainty.

We’re also happy to hear how supportive Carlos has been throughout the process. His responsiveness and willingness to jump on calls are a big part of making sure everything runs smoothly. Thank you for trusting Hyros and for recommending it to your clients when the timing is right.

Rated 5 out of 5 stars

Jamie is awesome!

Jamie is awesome, thanks for a lot of help and support. Great service as well!

December 16, 2025
Unprompted review
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Reply from Hyros

It’s always nice to hear when support makes a real difference. Jamie will be glad to know his help and dedication stood out for you.

Thank you for sharing your feedback and for highlighting the service you received.

Rated 5 out of 5 stars

As a Media Buyer, Hyros is a Must-Have

As an media buying agency owner, Hyros is a #1 priority for me taking on any new clients. Without Hyros I wouldn't be able to get half of the results that I get clients for.

I hardly even look at adsmanager data anymore. Hyros is just way more comprehensive, and has proven over and over how inaccurate ad platform tracking is. 11/10 would recommend.

Also, Hyros support is top-tier. Seth on their team is an absolute legend, and has helped make every part of the Hyros experience better.

December 12, 2025
Unprompted review
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Reply from Hyros

Making Hyros a priority for every new client says a lot, and we’re glad the platform has become such a central part of how you deliver results. Having a more complete and reliable source of truth than native ad platforms can really change the way campaigns are managed, especially at the agency level.

We’re also happy to hear how much value Seth’s support has added to your experience. His ability to help across every stage and make things easier for partners is something we truly appreciate. Thank you for sharing your perspective and for recommending Hyros so strongly.

Rated 5 out of 5 stars

As the founder of Business Toolkit

As the founder of Business Toolkit, I am skeptic when it comes to heavy promises and tools to generate greater revenue. Hyros has proven to me that I can be a lifetime customer as I did see an increase in ROAS in <30 days. I am grateful for the business relationship but also encouraged to be an agency that opens the bridge for this software for our customer base without hesitation. However, the customer relationship building did 75% of this for me which is due to Maria Denisa, she's the gold standard at Hyros. Hard working, efficient, awkwardly funny and genuinely cares to help (you don't see that much). She should have a higher role in the company as she's a gemstone MVP there. Thanks again guys and looking forward to what more you innovate.

November 28, 2025
Unprompted review
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Reply from Hyros

Earning trust from someone who approaches new tools with a healthy level of skepticism says a lot, and we appreciate you sharing this perspective. Seeing results within such a short timeframe, especially an increase in ROAS, is encouraging, and we’re glad Hyros has proven its value through real outcomes rather than promises.

We’re especially grateful for your words about the relationship side of the experience. Maria Denisa will be very touched by this feedback. Her work ethic, care for clients, and commitment to doing things the right way truly set her apart, and it means a great deal to hear how impactful she has been for you and your decision to confidently introduce Hyros to your customer base.

Thank you for the trust, the partnership, and the encouragement. We’re excited to keep innovating and supporting both your business and the clients you serve.

Rated 5 out of 5 stars

Hyros is King

We recently implemented Hyros for our paid efforts due to major issues with attribution, tracking, and overall data quality. Since implementation, we’ve seen a massive improvement in visibility and in the quality of the data we receive and send back into our paid platforms.

I strongly recommend Hyros to any team serious about scaling with accurate, actionable data. Our account manager, Jaime, has been outstanding, extremely knowledgeable and always willing to help.

December 12, 2025
Unprompted review
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Reply from Hyros

Implementing better attribution can completely change how paid efforts are managed, and it’s great to hear how much clarity Hyros has brought to your data. Having reliable visibility into what’s happening across platforms makes a real difference when scaling with confidence.

We’re also glad to know that Jaime’s support has been such a strong part of your experience. His knowledge and willingness to help are qualities we value greatly, and it’s encouraging to hear they’ve had a positive impact on your team.

Thank you for the recommendation and for trusting Hyros to support your growth.

Rated 5 out of 5 stars

We use HYROS at InversorBNB

We use HYROS at InversorBNB, where we help real estate investors and Airbnb operators scale high-ticket consulting and DFY services. Having accurate attribution across multiple funnels, traffic sources, and long sales cycles is critical for us — and HYROS has been a key piece of that infrastructure.

What really stands out is not just the platform, but the account management and support.
Jaime, our Account Manager, has been exceptional. He’s proactive, extremely knowledgeable, and genuinely understands how to implement HYROS correctly in a complex, high-ticket business model. From proper setup and troubleshooting to making sure attribution is actually usable for decision-making, his support has made a real difference.

Thanks to HYROS (and Jaime’s guidance), we now have much clearer visibility on what’s driving revenue, where to double down, and how to scale with confidence.

Highly recommended for any serious business running paid traffic and high-value offers.

December 12, 2025
Unprompted review
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Reply from Hyros

Seeing how HYROS fits into a complex, high-ticket operation like yours really speaks to the flexibility and depth of the platform. Accurate attribution across long sales cycles and multiple funnels is essential in that kind of environment, and we’re glad HYROS has become a reliable part of your infrastructure.

We’re especially pleased to hear how impactful Jaime’s account management has been. His proactive approach and understanding of high-value business models are exactly what we aim for when supporting teams that rely on attribution for real decision-making. It’s great to know his guidance has helped make the data truly actionable for your growth strategy.

Thank you for sharing your experience and for the recommendation. We’re proud to support the work you’re doing and look forward to continuing that partnership as you scale.

Rated 5 out of 5 stars

I've been using Hyros for about 8…

I've been using Hyros for about 8 months now and it's helped me see that some ads are actually performing better than I thought since it can attribute sales to very old ads (I offer 30 free trials and some people may buy well after the trial is over), which meant I could keep spending on those and make more money in the long term.

However, in my opinion, the best value I've gotten out of Hyros is the rep that was assigned to me since, first of all, he provides great support, but also, he knows a lot about what works and what doesn't when running Meta ads and he's been helping me out with setting out new campaign types, such as one based on Cost per Result, that actually performs better than standard campaigns.

We set one up during black friday and in just two days it made me an extra $1k that I would've otherwise not made.

For smaller businesses such as mine, Hyros is super useful, yes, but again, in my specific case and what keeps me subscribed instead of using a more affordable alternative is the rep that was assigned to me since he really knows a lot about meta ads and helps me out to improve my results.

December 10, 2025
Unprompted review
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Reply from Hyros

Your experience really highlights how valuable long term attribution can be, especially with longer buying cycles like free trials. Being able to recognize the true impact of older ads and continue investing in what actually works can make a meaningful difference over time, and we’re glad Hyros has helped you uncover that.

It’s also great to hear how much value you’ve gained from working closely with your assigned rep. Having someone who not only supports the technical side but also brings hands on experience with Meta ads and campaign strategy can be a major advantage, particularly for smaller businesses. The Black Friday results you shared are a great example of how the right guidance paired with solid data can lead to real gains.

Thank you for sharing such a thoughtful perspective on your journey with Hyros. We appreciate your continued trust and are glad to support you as you keep improving your results.

Rated 5 out of 5 stars

Hyros is great

Hyros is great! My account rep Jocelyn has been very helpful in setting up my account. I'm not a very techy person but the 1-1 calls made it super easy. I've already started optimising my calls towards better data and am seeing results

December 10, 2025
Unprompted review
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Reply from Hyros

It’s great to see how quickly things have started to click for you. Getting comfortable with the setup, especially when the technical side feels intimidating, can make a big difference, and we’re glad the one-on-one calls helped simplify everything.

We’re also happy to hear that Jocelyn’s guidance has supported you in optimizing with better data and that you’re already seeing results. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

The BEST platform AND support, hands down!

So HYROS is next level, and my brain is not. But with Andrei's incredible support I was able to fix an issue (that I caused), getting our tracking back up and running. Andrei's loom videos also helped me backfill some missing data. We now have transparency throughout our business, knowing what's creating sales, what we can scale and what to kill. This is the only dashboard I look at everyday. This platform, and these guys rock. Don't overthink getting HYROS, it will pay for itself in no time.

December 10, 2025
Unprompted review
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Reply from Hyros

Reading this really highlights the impact clear data can have once everything is properly aligned. Regaining visibility and confidence in your tracking can change how an entire business operates, and we’re glad HYROS helped you get back on track so quickly.

It’s great to hear how helpful Andrei’s support was throughout the process. His Loom walkthroughs and hands-on approach are designed to make even the tricky parts feel manageable, and it’s wonderful to know they helped restore and strengthen your data.

Having one reliable dashboard that shows what to scale and what to cut is exactly what we aim to provide. Thank you for sharing your experience and for trusting HYROS as a core part of your decision making.

Rated 5 out of 5 stars

Loving HYROS (and Chase + Vlad)

So far loving HYROS. Sales rep Chase was awesome... we bonded over pottery showing their sales staff knows how to be human. Also Vlad has been my onboarding dude and he's the best. His product knowledge is 100% on point... and he's always timely to our meetings and professional. :-)

They walked me through installing the whole thing in my funnel in a simple 1 hour ish Zoom call. And have regularly checked in on me since to ensure it's working and that I have the data/answers I signed up for. They are always available when I have a question.

For me... the hardest part of adding software/tech my biz isn't a lack of know how... or whether I can figure it out on my own... it's time. My attn is needed in many areas... So having the level of hand holding and onboarding support that HYROS has is/was critical for me. I even bought another software option 6 months ago and sat on it bc I just never had the time to install it. So HYROS being there to say...

"Hey...let's hop on a Zoom and get this set up for you in an hour."

...was huge.

And so far the data is awesome and simply seeing where our leads are coming from is incredible! For what it's worth we are 99% organic lead flow from youtube... and this tracks that very simply and clearly. Plus the retargeting ads we also run.

Is it pricey... yes. Is it worth it... 100%. So far zero regrets. :-)

December 3, 2025
Unprompted review
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Reply from Hyros

It sounds like your first weeks with HYROS have been both productive and genuinely enjoyable, and we’re glad to hear that. Starting with a positive interaction with Chase and moving into such a smooth onboarding experience with Vlad sets the foundation we hope every user feels.

We’re happy the installation felt manageable and that having the team guide you through everything saved you time. With so many responsibilities on your plate, having someone step in, walk you through the setup, and continue checking in afterward can make all the difference.

It’s great to hear the data has already been valuable, especially with your strong organic traffic from YouTube and the retargeting you’re running. Clear insights into where leads originate really can transform decision making, and we’re glad HYROS is delivering that clarity for you.

Thank you for such a thoughtful review. Knowing the support and the results have been worth the investment means a lot to us.

Rated 5 out of 5 stars

i was using facebook before and VLAD…

i was using facebook before and VLAD showed me how inaccurate my leads were tracking in meta. Then, i optimized around the ads with legit sales data (not just showed leads), and i closed 2 sales the next day. And my show rate has been 100% since then. It's been 1 week.

December 8, 2025
Unprompted review
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Reply from Hyros

Thank you for sharing this update. It’s impressive to see how quickly things improved once you started optimizing with accurate sales data instead of relying on Meta’s lead reporting. Clear attribution can make an immediate difference, and your results speak for themselves.

We’re also glad that Vlad was able to walk you through the discrepancies and help you get everything aligned. Seeing your close rate and show rate jump so quickly is a great sign of what solid tracking can unlock.

Appreciate you taking the time to share your experience.

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