Hyros Reviews 663

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and supportive approach during onboarding and ongoing assistance. Consumers frequently mention the effectiveness of the marketing tracking and the user-friendly experience, noting how it has significantly improved their understanding of ad performance and overall business insights. However, some customers also noted issues with tracking accuracy, specifically mentioning overreported leads and campaigns, and that the provided solutions did not fully resolve these discrepancies. A few other people also felt that while the platform is comprehensive, it could benefit from short tutorial videos to address common user questions.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and expertise. Many... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Marketing

Reviewers mention positive feedback about marketing. Many customers report significant improvements in ad... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform intuitive and easy... See more

Service

People report positive experiences with service. Customers consistently praise the support, describing it as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jocelyn has made VIP onboarding completely worth it, and I've only just started. She is super professional, knows Hyros inside out, and answered every technical question instantly (tracking setup... See more

Company replied

Rated 5 out of 5 stars

Our company has a had a great experience with Hyros! We've had so many issues before Hyros tracking where our ad spend is going. Before Hyros we were tracking about 70% of our ad spend and now we are... See more

Company replied

Rated 5 out of 5 stars

Vlad and Francisco got us set up incredibly quickly and were super supportive throughout the process. Francisco was always there to answer our questions and guided us smoothly through our first meetin... See more

Company replied

Rated 5 out of 5 stars

We have been using Hyros for over 1 year now & it has fundamentally changed our business for the better. We have had an incredible experience every step of the way. Our support rep Nour has been super... See more

Company replied


Company details

  1. Software Company

Written by the company

HYROS AI Print Tracking is proven to increase AD ROI in over 2,500 businesses. HYROS helps digital businesses see far more accurate data from their ads and improve profitability by working with more accurate data.


Contact info

4.8

Excellent

TrustScore 5 out of 5

663 reviews

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Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Solid experience

Solid experience ! Their onboarding process is ON POINT, and Nour, my onboarding rep was awesome ! They answer every questions so fast it's almost unimaginable and their AI chat is actually helpful ! Data is clean, dashboard is amazing, they have a client for life !

December 1, 2025
Unprompted review
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Reply from Hyros

It’s great to see how much you’ve enjoyed getting started with Hyros. A smooth onboarding experience can make all the difference, and we’re glad Nour’s support helped everything click into place for you.

We’re also happy to hear that the quick responses, helpful AI chat, clean data, and intuitive dashboard have all added to your experience. Feedback like this means a lot, and we appreciate you sharing it.

Rated 5 out of 5 stars

Hyros is an incredibly powerful tool…

Hyros is an incredibly powerful tool and the customer support is BEST IN CLASS.

Shoutout to Felix who helped me set up my entire account, tracking, and dashboard.

Tracking is complicated, but Hyros makes it simple.

December 8, 2025
Unprompted review
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Reply from Hyros

It’s great to hear how much value Hyros has brought to your setup. Having a clear and dependable tracking system can make all the difference, and we’re glad the platform has helped simplify something that’s often complex.

We’re also pleased to know that Felix was able to guide you through the entire process. His support and attention to detail are a big part of helping users feel confident from day one.

Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Great service & support!

The Hyros team has been incredibly helpful and I enjoy having multiple calls to answer questions and get me onboarded to the new system. I love seeing the results of our ads and all the leads and sales tracking.

December 6, 2025
Unprompted review
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Reply from Hyros

We’re glad to hear your onboarding experience has been smooth and that the team’s support calls have helped you get comfortable with the system. Having space to ask questions and walk through everything together can make a big difference when getting started.

It’s also great to know you’re enjoying the visibility into your ad results and tracking. Clear insight into leads and sales is exactly what we aim to provide. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Advertising

Using Hyros has made a big difference in how I run my ads. The most valuable part for me has been being able to clearly see which ads are actually generating sales, and which social media platforms are bringing in the most qualified leads for my business. That level of clarity has helped me make smarter decisions and avoid wasting money.

I also want to mention my rep, Carlos. He has been extremely attentive and always responds quickly. Anytime I’ve had a question or needed help, he’s been patient, thorough, and genuinely positive. It makes the support experience feel personal for which I am very grateful.

Overall, Hyros has been a solid investment for understanding real attribution and improving how I scale.

— Quentin

December 5, 2025
Unprompted review
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Reply from Hyros

It’s wonderful to hear how much clarity Hyros has brought to your advertising strategy. Being able to identify which ads and platforms are truly driving qualified leads can completely change the way you allocate budget and scale, and we’re glad the insights have made such a meaningful difference for your business.

We’re also pleased to know that Carlos has been such a supportive and positive presence throughout your experience. His attentiveness and patience are qualities we value deeply, and it’s great to hear how much his guidance has contributed to your journey with Hyros.

Thank you for sharing your thoughts, Quentin. We’re happy to be part of the progress you’re making.

Rated 5 out of 5 stars

Hyros is the best tracking app all in…

Hyros is the best tracking app all in all! They have a great and very quick support, especially Felix and they always have a solution for problems. All in all great service that I can recommend to everyone doing Ecommerce

December 5, 2025
Unprompted review
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Reply from Hyros

Thank you for sharing your experience with us. It’s great to know Hyros has been such a reliable tracking solution for your ecommerce efforts and that the platform has met your expectations overall.

We’re also glad to hear how helpful and quick the support team has been, especially Felix. Having someone responsive to guide you through challenges can make a big difference.

We appreciate your recommendation and are happy the service has been a strong fit for your business.

Rated 5 out of 5 stars

Thanks.

Thanks.

The installation is very easy with their team and it's very powerful to track leads, calls and sales for my business.

December 5, 2025
Unprompted review
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Reply from Hyros

We appreciate you sharing your thoughts with us. It’s great to hear that the installation process went smoothly and that the team made it easy to get everything in place.

We’re also glad the tracking capabilities are giving you clear visibility into your leads, calls, and sales. Thank you for taking the time to leave your feedback.

Rated 5 out of 5 stars

Finally Clear Data on What's Working

After 9 years of running an online business, Hyros has given us a clearer picture than we've ever had before of where purchasers are actually coming from and what it working. Does it take time, effort, and learning to set it up? Yes, it does. Will you have incredible in-person support available that you can meet with to get guidance? Yes you will.

"When performance is measured, performance improves. When performance is measured and reported the rate of performance accelerates." -Thomas S. Monson.

Hyros helps us "measure" what is working and gives us a dashboard "reporting" on what is working so we can then make informed decisions to accelerate strategically and effectively.

If what you want is a clear picture of where your purchasers are coming from, Hyros will do that for you and you can see the data clearly on your dashboards.

December 3, 2025
Unprompted review
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Reply from Hyros

Reading about your experience after so many years in online business really highlights the impact of gaining true clarity in your data. It’s encouraging to hear that Hyros has helped you finally see where your purchasers are coming from and what is actually driving results.

We understand that getting everything set up requires time and learning, and we’re glad the in-person support has been there whenever you needed guidance. Having accurate measurement and clear reporting makes a real difference in how confidently and strategically a business can accelerate, and we’re happy to know Hyros has contributed to that for you.

Thank you for sharing such a thoughtful reflection on your experience. It’s great to have you with us and to support your continued growth.

Rated 5 out of 5 stars

Great Experience – Clear Results Within the First Month

I’ve been working with Denisa Maria Schipor for a month now, and the support has been exceptional. She doesn’t just answer questions — she proactively checks my data, gives me detailed feedback, and shows me where I can improve.

Thanks to her help and HYROS, my revenue has quadrupled in the first month while keeping the same profit margin. The optimization suggestions she provides are practical, fast to implement, and make a clear difference in performance.

Absolutely great experience so far.

December 2, 2025
Unprompted review
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Reply from Hyros

Your feedback is truly appreciated. It’s impressive to hear how much progress you’ve made in such a short time and that HYROS has helped bring that level of clarity and growth to your business.

We’re especially glad to know how valuable Denisa’s support has been for you. Her proactive approach, detailed guidance, and focus on practical improvements are qualities we’re proud to have on our team, and it’s great to see the impact reflected directly in your results.

Thank you for sharing your experience. We’re happy to support you as you continue building on this momentum.

Rated 5 out of 5 stars

I’ve been using HYROS for my ad…

I’ve been using HYROS for my ad tracking and honestly it’s been a huge relief. It gives me real clarity on where my sales are coming from and lets me make decisions based on actual data instead of guesswork.

With Meta’s tracking getting worse and harder to rely on, HYROS has become the tool I trust the most. It shows me what’s really happening behind the scenes so I can scale the right campaigns

December 2, 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s great to hear how much clarity HYROS has brought to your tracking. Being able to make decisions based on solid data instead of assumptions can completely change how you approach your campaigns, and we’re glad the platform has helped make that shift easier for you.

We also appreciate you sharing how valuable HYROS has become as Meta’s tracking has grown less reliable. Knowing you can depend on one source of truth makes a big difference when you’re working to scale the right campaigns.

Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Highly recommend

Highly recommend this tool for anyone wanting to track where their leads and sales are coming from. Denisa Schipor was a star in helping me get everything set up and onboarding experience & support was great!

December 3, 2025
Unprompted review
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Reply from Hyros

Thanks for sharing your experience with us. It’s great to know Hyros has helped you get clear visibility into where your leads and sales originate, especially when that insight is so important for growth.

We’re also glad to hear how helpful Denisa was throughout your setup and onboarding. Her guidance and support make a big difference, and she’ll be happy to know her assistance stood out.

We appreciate your recommendation and are glad the tool has been a strong fit for your needs.

Rated 5 out of 5 stars

I would like to highly recommend Hyros…

I would like to highly recommend Hyros as a software tool. We are currently spending around 10k on ads, and it saves us a significant amount of money by allowing us to track our data properly.

This part is obvious — but what’s not obvious is the level of support they provide. So far, it’s the best support I have ever experienced from any software. The team is always ready to help, jump on a call, assist with configuration, and answer questions.

We’re now in our third month, and besides the money saved on poorly performing ads, using this tool is extremely easy and enjoyable.

Highly recommended.

December 1, 2025
Unprompted review
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Reply from Hyros

We appreciate you taking the time to share your experience. It’s encouraging to hear how much clarity Hyros has brought to your ad spend and how the accurate tracking has helped you identify where your budget is working best.

It’s equally meaningful to know the support team has stood out to you. Their readiness to assist, jump on calls, and guide you through each step is something we take pride in, and it’s great to hear that this level of care has made such a difference in your first few months.

Thank you for the recommendation and for choosing Hyros to support your growth.

Rated 5 out of 5 stars

HYROS has been a complete game changer…

HYROS has been a complete game changer for our tracking and attribution. Ever since we implemented it, we’ve been able to clearly see which campaigns are actually driving revenue—not just leads—and make decisions with real data instead of guesses.

The platform itself is extremely powerful, but what really sets HYROS apart is the support. Raoul has been outstanding throughout the entire process. His knowledge, responsiveness, and attention to detail made the setup smooth and efficient, and he went above and beyond to make sure everything was tracking correctly.

Thanks to HYROS and Raoul’s support, our ad optimization, scaling decisions, and overall confidence in our numbers have improved significantly. I highly recommend HYROS to any serious business or agency that wants accurate attribution and actionable insights.

December 1, 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s great to hear how much clarity HYROS has brought to your tracking and attribution. Knowing which campaigns truly drive revenue can make a dramatic difference in how you make decisions, and we’re glad the platform has helped you move away from guesswork.

We’re also pleased to know that Raoul’s guidance made the entire setup process smooth and reliable. His attention to detail and commitment to getting everything dialed in are qualities we value, and it’s wonderful to hear they had such a positive impact on your experience.

Thank you for sharing your feedback and for recommending HYROS. We’re happy to support your growth and confident decision-making as you continue scaling.

Rated 5 out of 5 stars

The best part of having this amazing…

The best part of having this amazing software is that you have an amazing support team!

I've been using Hyros for more than a year now, and every single time I needed help, I found Marius helping me out and taking all the extra steps without even asking him to do so. I saw him giving all his efforts and knowledge in an amazing way, without any compromise.

November 27, 2025
Unprompted review
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Reply from Hyros

Your message is truly appreciated. It’s wonderful to hear how consistently helpful Hyros has been for you over the past year and how much value the platform continues to bring.

We’re especially glad to know that Marius has been such a reliable source of support. His dedication, attention, and willingness to go beyond what’s expected are qualities we deeply appreciate, and it’s great to hear they’ve made such a positive impact on your experience.

Thank you for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A Lifesaver Experience — Dorin & Marius Deserve ALL the Stars

I cannot say enough about the incredible support I received from the Hyros team — especially Dorin and Marius. I spent hours trying to navigate Meta’s new Ads Manager interface and completely lost access to my analytics. As someone running active campaigns, the stress was real. I truly thought something was broken on my end.

Dorin was the first person I spoke with earlier in the day. We couldn’t move forward with our scheduled call because I couldn't access anything, and instead of rushing me off, he rescheduled and made himself available the entire evening while I tried to troubleshoot. That alone meant so much.

When we hopped back on the follow-up call, he brought in Marius — and together they walked me step-by-step through the exact path to finally regain access. They screen-shared, stayed patient, and didn’t quit until everything was working again. The level of care, professionalism, and genuine support they showed turned a stressful situation into complete relief.

My ads weren’t broken (thank God!) — it was just a new interface. But the way they handled my concerns made all the difference.

I’m deeply grateful for their patience, expertise, and willingness to go above and beyond. Hyros has an excellent team, and Dorin and Marius are shining examples of that. Highly, highly recommend.

November 28, 2025
Unprompted review
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Reply from Hyros

Thank you for sharing such a thoughtful and detailed account of your experience. Situations like the one you described can be incredibly stressful when you’re running active campaigns, and we’re glad the team was able to help bring clarity and restore access when you needed it most.

We’re especially pleased to hear how supportive Dorin and Marius were throughout the entire process. Their patience, willingness to stay available, and commitment to walking through every step reflect the level of care we strive to offer. It’s wonderful to know their guidance helped turn a frustrating moment into one of relief.

Your kind words mean a great deal, and we appreciate your recommendation. We’re here whenever you need us and happy to be part of your continued success.

Rated 5 out of 5 stars

Absolutely World-Class Tracking & Support

Hyros has been a complete game-changer for my business. The accuracy of the tracking is on a whole new level. It's the first platform that actually gives me clean, reliable attribution across Meta, Google, YouTube, and my funnels. Since switching, I finally understand where my sales are coming from and can scale confidently without guessing.

What stands out even more is the support. Felix has been incredibly helpful every step of the way — fast responses, clear explanations, and hands-on guidance whenever I needed it. The entire Hyros support team is genuinely elite. They don’t just answer questions; they ensure you understand the why behind everything and that your setup is 100% dialled in.

If you’re serious about scaling with clarity and want real attribution you can trust, Hyros is the gold standard. Highly recommend.

November 28, 2025
Unprompted review
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Reply from Hyros

Thank you for sharing such a detailed look at your experience. It’s impressive to hear how much clarity Hyros has brought to your tracking across all your channels and how it’s helped you scale with more confidence and less guesswork. Having reliable attribution can completely change how you make decisions, and we’re glad the platform has delivered that for your business.

We’re also pleased to know how much Felix’s support has contributed to your success. His clear explanations and hands-on guidance are qualities we value, and it’s great to hear they made your setup feel smooth and fully aligned.

We appreciate your recommendation and are glad Hyros has become a trusted part of your growth.

Rated 5 out of 5 stars

Great software to have tracking of your…

Great software to have tracking of your ads

I have been using Hyros for years and it's great. Especially for lead gen, to be able to see the full journey and attribution of your sales.

Special mention to Jaime from the support who is excellent when I need help.

November 28, 2025
Unprompted review
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Reply from Hyros

Thank you for taking a moment to share your thoughts. It’s great to know Hyros has continued to support your tracking needs over the years, especially when it comes to understanding the full journey behind your lead generation efforts.

We’re also glad Jaime has been such a reliable source of help whenever you need it. Your feedback is appreciated, and we’re happy to be part of your long-term setup.

Rated 5 out of 5 stars

Has been an amazing experience

Has been an amazing experience, had Jamie help me with everything. Would recommend to everyone.

November 28, 2025
Unprompted review
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Reply from Hyros

Thank you for sharing your experience with us. It’s great to hear that Jamie was able to guide you through everything and make the process smooth.

We appreciate your recommendation and are glad Hyros has been a strong fit for your needs.

Rated 5 out of 5 stars

World class onboarding from Raoul

Spending $10-15k a month on ads and hyros has been great to see the true winners as meta is notorious for under reporting sales. Been able to scale campaigns with the right data. Onboarding was very succinct and had all of my questions answered by Raoul. Looking forward to working more closely with them as I scale things up.

November 20, 2025
Unprompted review
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Reply from Hyros

Thank you for taking the time to share this. When you’re managing that level of ad spend, having accurate attribution becomes essential, and it’s encouraging to hear that Hyros has helped you clearly identify the real performers behind your results. Having the right data truly changes how you scale.

We’re also glad your onboarding experience was efficient and that Raoul was able to walk you through everything you needed. It’s great to know you’re excited about continuing to work together as you grow.

Rated 5 out of 5 stars

I rarely write reviews - but this platform is everything it says it is + a bit more

Nowdays most SaaS platforms over-promise and under-deliver. This was not the case with Hyros.

The team helped us onboard quickly - and within a week we could finally track and see data way clearer than before. Not only did this help our pixel - it also made decision making way more grounded in real and clear data.

If you run any type website that get sales - you're missing out on a ton of important data if you don't have Hyros. You should probably get it yesterday...

Big thanks to Roaul for the support out and always jumping on a call - as well as Marius!

October 15, 2025
Unprompted review
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Reply from Hyros

Thank you for sharing such a clear summary of your experience. It’s refreshing to hear that the onboarding process felt smooth and that you were able to start seeing meaningful data so quickly. Having accurate insights early on can completely change how decisions are made, and we’re glad Hyros has helped bring that level of clarity to your setup.

We’re also pleased to know that both Roaul and Marius have been there whenever you needed support. Their willingness to jump on calls and guide you through the process is something we value greatly.

We appreciate your recommendation and are happy to be part of your journey as you continue improving your tracking and decision making.

Rated 5 out of 5 stars

Hyros is simply a brilliant system for…

Hyros is simply a brilliant system for tracking revenue channels with precision. Without it, you’re ALWAYS flying blind. I never realized how crucial it is and how much you miss out on when you’re not using Hyros. Big thanks to Hyros and to Dorin (my support manager) for the continuous support!

November 26, 2025
Unprompted review
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Reply from Hyros

It’s impressive to hear how much clarity Hyros has brought to your tracking. Understanding exactly where revenue comes from makes every decision easier, and we’re glad the platform has given you that level of precision.

We’re also pleased to know that Dorin’s ongoing support has been valuable along the way. Having a dedicated person to turn to can make all the difference.

Thank you for sharing your thoughts and for relying on Hyros for your tracking needs.

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