Ordered ventilation products at reasonable prices. Items arrived in good time and were of good quality. Made fitting a lot easier. I would certainly use them again and highly recommend them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy navigation of the website and helpful items suggestions. Straightforward shopping cart, payment with decent follow up on order and shipment. Only downfall is that they're didn't have absolutely e... See more
Company replied
Phil was extremely helpful when I called to discuss the best way to construct the ventilation for my new extractor fan. He talked me through the options and compiled a basket of items I would need. Th... See more
Company replied
Ingrid provided outstanding service. Although I'm not very skilled at online shopping, she showed great patience and offered invaluable assistance. Thanks to her, the process was easy and seamless. I'... See more
Company replied
Company details
- Kitchen Supply Store
- Appliance Store
- Electrical Appliance Wholesaler
- Home Improvement Store
- Ventilating Equipment Manufacturer
Written by the company
Our staff are trained and can provide expert advice about the products we sell and how they can be used to solve your problems or improve your home. Our products help solve ventilation needs, mould eradication and condensation related problems. We have one of the largest selection of plastic and metal ducting available online. Our aim is help a customer choose a product that is right for them and will actually aid them in solving a problem or improving their home, premises or building. We help all kinds of customers: from corporates to trade companies to charities to organisations to film industry to the motor industry to artists to members of the public - all customers welcome.
Why choose us?
Written by the company
- Price Promise
- Not only do we aim to provide you the best products with the best customer service, we also aim to provide you with the best prices as well. Let us know who and where provide a better price than us and how much and we will match or beat that price for you wherever possible.
- Money Back Guarantee
- If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items or custom-made items etc or where the item has been opened. This is in addition to your statutory rights.
- Friendly customer service
- We aim to provide you with the needed support when placing orders. Our warm and friendly staff are also experienced and have sufficient knowledge to help you in choosing the products you need. Give us a call? 020 8463 9696
Free Shipping within the UK Mainland for orders over £100
Money Back Guarantee
If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items, custom made items etc or where the item has been opened. This is in addition to your statutory rights.
Contact info
15 St John's Parade, DA14 6ES, Sidcup, United Kingdom
- 020 8463 9696
- info@i-sells.co.uk
- www.i-sells.co.uk
Special Trustpilot Deal
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good product at a very competitive…
A good product at a very competitive price with very fast delivery.
May 11, 2026
Reply from i-sells
Thanks for your review. We’re glad you found the product competitively priced and that delivery was very fast. If you need anything else, we’re here to help.
With appreciation,
The i-sells team
Very helpful and great products
May 11, 2026
Reply from i-sells
Thanks for your feedback. We’re really pleased you found the team helpful and the products great. If you need anything else, just give us a shout.
All the best,
The i-sells team
Next morning delivered.
Never bought from them before, Found them via Google search. But they had the ducting I needed, Prices were good so I ordered. Arrived next morning so really quick.
May 11, 2026
Reply from i-sells
Thanks for giving us a try — we really appreciate it. We’re pleased you found the ducting you needed at a good price, and that it arrived the very next morning.
If you need any help with fittings, sizing, or another project in future, just let us know.
Kind regards,
The i-sells team
I had a fan making horrible noise and…
I had a fan making horrible noise and decided to contact the supplier, because it was only 6 months old.
Ted from customer service was fantastic and sent me a free courier link to post back to them and within a few days a brand new replacement fan arrived at my door, such a great service and speedy response.
May 14, 2026
Unprompted review
Reply from i-sells
Thanks for taking the time to share this. We’re really pleased Ted was able to get everything sorted quickly — from arranging the free returns courier link to getting a brand new replacement fan back out to you within a few days. Your praise has been passed on to Ted, and he’ll really appreciate the shout-out.
Sorry again you had to deal with the horrible noise in the first place, but we’re glad the resolution was speedy and hassle-free.
Best wishes,
The i-sells team
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased you were happy with the item and that our delivery communication was fantastic. Great to hear you’ll use us again.
With thanks,
The i-sells team
Reply from i-sells
Thanks for the great feedback. We’re glad everything arrived on time and exactly as expected — and we’re chuffed to take “A1 Seller”!
All the best,
The i-sells team
Reply from i-sells
Thanks for your feedback. We’re pleased you found the product good value and that it was dispatched quickly. If you need anything else, just let us know.
Kind regards,
The i-sells team
I-sells are our first stop
I-sells are our first stop, go-to supplier for ducting and ventilation. Anita B, is always so helpful and efficient. Great support and prompt delivery. Have used i-sells for several years, was our best kept secret!
May 12, 2026
Unprompted review
Reply from i-sells
Thanks so much for the fantastic feedback — being your first-stop, go-to supplier for ducting and ventilation really means a lot to us. We’re delighted to hear you’ve had great support and prompt delivery over the years, and that i-sells has been your “best kept secret”!
Your kind words have been passed on to Anita B — she’ll be chuffed to hear you find her so helpful and efficient. Thanks again for your continued support.
With appreciation,
The i-sells team
Easy navigation of the website and…
Easy navigation of the website and helpful items suggestions. Straightforward shopping cart, payment with decent follow up on order and shipment. Only downfall is that they're didn't have absolutely everything but what they lacked I got in local hardware chain. Would shop again if in need of extending on cookery hood venting.
May 5, 2026
Reply from i-sells
Thanks for the detailed review — we really appreciate it. We’re pleased you found the website easy to navigate, the suggestions helpful, and the checkout/payment straightforward, with good follow-up on the order and shipment.
We also appreciate the honest note about not having absolutely everything you needed. We’re always working on range and stock, and it’s helpful to know where we fell short. If you ever do another cooker hood venting extension, feel free to drop us a message with your parts list — we can often suggest an equivalent or a workaround to keep it all compatible.
All the best,
The i-sells team
Ted was great when dealing with a…
Ted was great when dealing with a replacement part, very tentative and professional
April 29, 2026
Reply from i-sells
Thanks for your feedback. We’re really pleased to hear Ted was great in helping with your replacement part and that you found him attentive and professional. Your praise has been passed on to Ted — he’ll really appreciate it.
Kind regards,
The i-sells team
Reply from i-sells
Really appreciate you taking the time to leave a review. We’re pleased everything went smoothly and that you couldn’t fault the service — that means a lot to the team.
Best wishes,
The i-sells team
The customer service was fantastic when…
The customer service was fantastic when I had a problem with delivery and the items are quality at an excellent price.
April 27, 2026
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re glad our team could help get the delivery issue sorted, and it’s great to hear you’re happy with the quality and the price too.
If you ever need anything else, just let us know.
With thanks,
The i-sells team
Excellent customer service
Excellent customer service, Paul G changed my order at 5:30 on a friday. Have used this company before and will be using them again!
May 8, 2026
Unprompted review
Reply from i-sells
Thanks for the lovely review. We’re really pleased Paul G was able to jump in and change your order at 5:30 on a Friday — that’s exactly the kind of support we aim to provide when things need sorting quickly. Your praise has been passed on to Paul G, and he’ll really appreciate it.
Thanks as well for coming back to us — we look forward to helping again next time.
All the best,
The i-sells team
Quick and easy to order
Quick and easy to order, Good value for money and prompt delivery 10/10
April 27, 2026
Unprompted review
Reply from i-sells
Thanks for the brilliant feedback. We’re really pleased it was quick and easy to order, good value for money, and delivered promptly — and we’ll happily take the 10/10!
With appreciation,
The i-sells team
Reply from i-sells
Thanks for your review. Great to hear it arrived quickly and that you’re happy with the quality.
All the best,
The i-sells team
Reply from i-sells
Thanks for your feedback. We’re pleased delivery was prompt, the transaction was easy, and you found it good value — that’s exactly what we aim for.
Kind regards,
The i-sells team
Janet is the best
November 14, 2025
Reply from i-sells
Love to hear it — thanks for the feedback. Your praise has been passed on to Janet, and she’ll be delighted to know she made such a positive impression.
Thanks again for choosing i-sells.
Best regards,
The i-sells team
Amazing advice
Amazing advice - company spent 1 hour on phone helping to specify the correct system and order. Uploaded suggested order to my basket to allow me to finalise my order. Really attentive, good service, highly recommended !
March 31, 2026
Reply from i-sells
Thanks for taking the time to leave such a detailed review. We’re delighted to hear the team spent the time to help you specify the correct system, and that uploading the suggested items into your basket made it easy for you to finalise the order.
As it’s been a little while since then, we hope everything arrived as expected and the install has gone smoothly. If you need any help fine-tuning the setup or have any follow-up questions, just let us know.
With thanks,
The i-sells team
Reply from i-sells
Thanks for the review, Mark (Belmark Builders) — and for coming back to us. We’re really pleased you’re happy with the hob ducting, and that the products and price hit the mark for your jobs.
If you need anything else for an upcoming install, just give us a shout.
Best wishes,
The i-sells team
Reply from i-sells
Thanks for your feedback — we really appreciate it. Great to hear it arrived on time (and even quicker than expected).
Many thanks,
The i-sells team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.