iapp Reviews 435

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

ispeed for Tenways CGO600 Pro 2025 was delivered very quickly and installed very easily. The bike is like a brand new bike and travels at a much better speed, reaching 32km/ph easily. The bike is... See more

Rated 5 out of 5 stars

I tested the dongle with Tenways CGO600 Pro, New version (colour display). Feedback: 1. Installation was mostly straightforward, except disconnecting the original cables near the display.... See more

Company replied

Rated 5 out of 5 stars

Communication about delivery was good. Installing was quite easy, although it takes some effort to place the device within the frame of the bike. But it fits in de CGO600 PRO frame. Install manual c... See more

Company replied

Rated 5 out of 5 stars

I am completely happy. Product ordered and delivered quickly. Easy installation, then test drive. The CGO600 is within seconds on the 32 KM. This is just an absolutely great driving experience and... See more

Company replied

Company details

  1. Bike Accessories Store

Written by the company

iapp is ontwikkelaar en producent van iSpeed voor Tenways e-bikes. We zijn gestart met de CGO600 en CGO600 pro modellen maar hebben ons assortiment inmiddels uitgebreid tot vrijwel de volledige Tenways lijn. CGO009 / AGO X / T / AIR / Longtail / CGO600 / 800 en Plus modellen) Daarnaast ook oplossingen voor Comate CT / CC Cruiser en Elite, Veloretti Ace en Ivy en andere fietsen die gebruik maken van Bafang aandrijving.


Contact info

4.8

Excellent

TrustScore 5 out of 5

435 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Nice upgrade for my ride

The shipment was received within 2 days.
I only used the black box for 3 days so far, but it works exactly as described. Average of 29km/h, and 31/30km/h when the battery level is over 70%.
It's certainly a nice upgrade.

January 26, 2024
iapp logo

Reply from iapp

Thanks for the review Matias great to hear you like the upgrade. Expect even better performance from the battery (longer sustained max speed) when temperatures are slightly higher. 👍🏻
Temperature impact on lithium batteries is quite significant.

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery. Great experience!
THX

January 19, 2024
iapp logo

Reply from iapp

You are welcome Benjamin. Thanks for the review, enjoy your Tenways. 👍🏻

Rated 5 out of 5 stars

Great product

Great product, easy to install, does exactly as advertised and the guys in Iapp were super helpful when I had a short delay in the shipment. 5stars all round.

January 24, 2024
Unprompted review
iapp logo

Reply from iapp

Thanks for the review Richard and glad you are happy with the result. 😁
Enjoy your unleashes Tenways. 👍🏻

Rated 5 out of 5 stars

3 Months in, extremly happy. Look no further.

Using the iSpeed on my cgo600 pro now for a little over 3 months. Installing was easy, plug and play.
Super happy with the performance, this is the way the bike was intended..
I accidentally turned the box off using the walking button function of the bike (Forgot this was how the iSpeed is activated/deactivated). Drove around with 25 top speed for a couple of days, super uncomfortable... Every time I reached 26 there is 0 support again, as how it was when I bought it....
For a moment I thought the box was defective, sent an email and got a quick reply with the solution.
The only thing I can complain about is the bike itself, when going 29-32 the cadence gets too high, I did get used to it after a while but If possible i might try and change the gear/drive chain ratio some day...

January 19, 2024
Unprompted review
iapp logo

Reply from iapp

Thanks for your extensive review Romin, always nice to hear people are satisfied with the result! We hope you enjoy your tenways for many years to come. 👍🏻

Rated 5 out of 5 stars

A bit long to receive but it works…

A bit long to receive but it works perfectly ! Battery must be fully charged to enjoy the fasted speed ( 32km/h in my case )
On a more regular basis i drive easily around 28 in average.
Really happy, I rediscover my bike 🙌🏽
I ride a cgo600 ( not the pro version ) and install was super quick and simple.

January 3, 2024
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Reply from iapp

Thanks for your review and sorry for the delay. PostNL was very busy during the Christmas holidays. Good to hear you enjoy the result. 😁 Expect even better performance once temperatures are again above 15 deg Celsius. 👍🏻

Rated 5 out of 5 stars

Works exactly as promised

Works exactly as promised. Thank you. The support is very responsive and fast as well.

December 12, 2023
iapp logo

Reply from iapp

Great to hear you like it! Thanks for the review. 👍🏻

Rated 5 out of 5 stars

Everything is good

Everything is good ! Customer service is the best , bike has no troubles, in fact it is very cool

December 13, 2023
Unprompted review
iapp logo

Reply from iapp

Thanks 🦁 👑, good to hear you are pleased with our service. 👍🏻

Rated 5 out of 5 stars

Works as advertised!

Works perfectly on my CGO600 (non-pro model). Everything works as advertised, the ability to enable/disable the speed limit on command is very nice.

Installation was difficult, but that's not the iSpeed's fault. My bike is from the first batches, and the display doesn't have a connector near the front of the bike, so the "stealth installation" was the only option for me. On top of that, the first CGO600 batches have extremely short cables so it was a struggle to get the display connector out of the battery tube to be able to connect the iSpeed device. If you bought your bike in 2023 or later, you will not have this issue. And again, I want to stress that this is not the iSpeed's fault.

All in all, I'm very happy with the iSpeed. After plugging in the cables, it all worked perfectly right away.

November 9, 2023
iapp logo

Reply from iapp

Thank you Eddy for the extended review. We recognize the install challenge on the early CGO600 models but after many requests still added it to our install manual. Good to hear you successfully installed iSpeed in the stealthy way and it is meeting your expectations. Enjoy your nice bike!

Rated 5 out of 5 stars

Great product.

Great product.
Very quick responce on mail.
All as promissed and described.
Fast shipping.
Bye it..
You will love it😊

October 5, 2023
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Reply from iapp

Thank you Peter! Nice to hear we live up to your expectations. Enjoy! 👍🏻

Rated 4 out of 5 stars

Helpful and works as described

Helpful and works as described. It gives me more easy riding experience. My only problem is the performance power reduces when battery drops below 60percent

October 5, 2023
iapp logo

Reply from iapp

Thanks for the review, and as also noted on our info page the power is purely limited by motor and battery. On average our customers get 29km/h even on lower battery levels, is this also your experience?

Rated 5 out of 5 stars

Worth it!

Worth it! the product works as promised and with an easy installation. I recommend.

October 5, 2023
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Reply from iapp

Thanks Daniel, enjoy!

Rated 5 out of 5 stars

Perfect

Perfect, great box for my cgo 600

October 5, 2023
iapp logo

Reply from iapp

Thank you for the nice review, enjoy!

Rated 5 out of 5 stars

The bike feels even more natural

Installing it under battery went well although I had to remove the pins and lock to get to the cables. It took me about half an hour but seems to work as expected there's no limit and it feels more natural to pedal at higher speeds

October 5, 2023
iapp logo

Reply from iapp

Thanks for the review Edmond and good to hear all worked out fine. On estimate in one out of thirty bikes the connectors are “hidden” underneath the battery lock plate. We will add this to our install manual as soon as we have some pictures available.

Rated 5 out of 5 stars

Does what it says

Does what it says ! I live in the UK. Had no issues with delivery, quality item. very pleased with results bike now doing 20mph.

October 5, 2023
Unprompted review
iapp logo

Reply from iapp

Thanks Rob, hope you enjoy your speedy Tenways!

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