I've been using iBOOD for a while now, and it never fails to surprise me with its amazing deals! The daily offers keep things exciting, and I’ve managed to score high-quality products at unbeatable pr... See more
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I had a missing item in my first delivery. The company admitted the mistake but has failed to actually ship the replacement. It has been a week, and while I have a tracking link, the courier confir... See more
Company replied
Good product. Only used for few days - so no idea about reliability yet. Also cannot test 2.5 Gbps connection - as my routers are still on 1 GBps… [NL] Goed product. Heb het pas een paar dagen in g... See more
Bought a laptop, noticed after a while a mismatch between advertised specs and what was delivered. Got pretty paranoid as serial number of laptop did not correspond with the numbers on t... See more
Company details
About iBOOD.com
Written by the company
iBOOD.com
Written by the company
- Hey there!
- Every day at 00:00, we offer new deals in different categories for very low prices. But, you have to be quick! The daily deals are only available for 24 hours, or until sold out.
Contact info
Contactweg 159-2, 1014BJ, Amsterdam, Netherlands
- 020-6811388
- customerservice@ibood.nl
- www.ibood.com
Profiteer en scoor bij ons!
4.0
Great
68K reviews
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HORRIBLE SERVICE
HORRIBLE SERVICE, RUDE STAFF AND I STILL DONT HAVE MY VACCUM BACK SINCE A MONTH. IBOOD DOESNT GIVE PROPER INFO, THEN ASKED ME FOR MONEY UNDER GUARANTEE. RIDICULOUS.
August 25, 2024
Unprompted review
Reply from iBOOD.com
Dear Singh,
We can understand your frustration, but we are already talking to you via a different channel. No need to call us rude or horrible. And no need for capslock either. Please reply to our Facebook question, so we can discuss this in a direct way with you.
Best regards,
iBOOD Webcare Team
They don’t refund my money
I have returned a fridge on 1 July 2024 but I haven’t received my money back. It has been 7 weeks since that. I contacted customer service multiple times, but it is the third time that they giving me the same response:
“ Once again the refund was stuck.
We have now fully processed it and it will be back on your account within 2-5 working days.” They keep telling the same thing every time I contact them
August 21, 2024
Unprompted review
Reply from iBOOD.com
Dear Cemal,
Our sincere apologies that it took so long to solve this for you. We can confirm to you that the money is on it's way to your account and the credit will be visible very soon.
Best regards,
iBOOD Webcare Team
Top product !!
August 15, 2024
Supersuper
August 14, 2024
Package gets delivered to diff address though you pay such a high delivery price
I pay delivery charges but it gets delivered to different street . You should change the career or not charge delivery charges for this kind of stupid mistakes . I know ibood is not responsible for this but change the parce partners may be
August 12, 2024
Reply from iBOOD.com
Dear Viji,
Our career is to offer great deals. The shipment part goes via parcel companies. We are sorry to see that your parcel accidentally got delivered in a different street. Our apologies for the inconvenience.
Best regards,
iBOOD Webcare Team
Reply from iBOOD.com
Dear Pedro,
We are sorry to hear that the received product was death on arrival. It can happen even at the best manufacturers, but of course it's not a nice experience.
You have not contacted us directly yet, via email or service request, so we will contact you and offer our help.
Best regards,
iBOOD Webcare Team
Neve never I will use your service
Neve never I will use your service. Waiting almost one month to receive my order and never receive tit
August 11, 2024
Reply from iBOOD.com
Dear cliente,
To our regret is has taken extra time for the carrier to deliver the parcel to you. The Track & Trace indicates that the parcel got delivered at August 9.
Please send an email to webcare@ibood.nl if you did not receive the product, despite of these tracking details. So we can help you with a solution.
Best regards,
iBOOD Webcare Team
Nice experience
Nice experience, original products in good quality and delivered in original packaging. Highly recommend 👍👍👍👍👍
August 9, 2024
Terrible customer service and plants delivered
Terrible customer service, ordered plants, delivered in bad condition with black spot disease/ fungus. One part of order was also never delivered with no proper action taken by IBOOD to resolve. Also, advertisement included precise expected height measurements and also sold as EXTRA large. On delivery day I immediately provided IBOOD with clear photos indicating that plants are by far not even close to the minimum height as advertised. IBOOD only refunded 2 out of 9 plants that were an issue, ignoring emails and not responding. Plants are deteriorating by the day despite all efforts to keep them alive.
REPLY TO IBOOD’s RESPONSE BELOW- as clearly indicated to IBOOD with photo evidence provided shortly after purchase, these plants had black spot disease and powder mildew, which despite many treatments could still not be corrected- items delivered defect should be 100% refunded, especially when IBOOD has been IMMEDIATELY notified
July 24, 2024
Unprompted review
Reply from iBOOD.com
Dear unhappy buyer,
We are sorry to read that you are unhappy about the plants and about the service we provided. Due to an extra busy period you had to wait longer for a response than desired.
In order to solve it for you, we have compensated you for 50% of the value of the plants. The condition is not that bad that we should refund the full value of those plants.
Best regards,
iBOOD Webcare Team
Very good customer service
Very good customer service. Everything went well as promised. Deal was amazing!
July 30, 2024
I didn't expect that from citizen watch !
Very disappointed when receiving the package.
The main rectangular box in which the round box is located is missing.
No paper instructions for using the watch !!!
The watch is really small and the quality is not exceptional...I didn't expect that from a citizen watch.
I don't understand how we can announce a base price of more than €400 for this very poor quality.
July 9, 2024
Unprompted review
Reply from iBOOD.com
Dear Padawan,
We are sorry to read that you received the watch in this condition. Unfortunately we can not identify your iBOOD account via this review. Would you please contact us via webcare@ibood.nl and provide us the order number and some photos? That way we can help you to solve this matter.
Best regards,
iBOOD Webcare Team
Ibood it a great website
Ibood it a great website, real deals and traceable delivery services, i would recommend there site
June 16, 2024
Altijd perfecte levering!
June 6, 2024
Always good deals !
May 28, 2024
Top service !!
May 19, 2024
Good price!
May 7, 2024
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