Having broken my iPad screen contacted I broke my Gadget who fixed the screen within the hour. Can’t fault the service at all.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hassan the 'wizard' performed his magic yet again!! Not only can he fix my iphone when its been frisbed off my car roof or when a truck drove over it - he has now managed to massively impress me again... See more
I needed a new samsung phone. Remembered excellent service 3 years ago so returned. Wonderful ... Love my new phone and a brilliant transfer of data photos contacts etc. brilliant price better than... See more
iPad was condemned at Apple Store as irreparable so went to compare prices of new ones at John Lewis. Happening to pass iBroke My Gadget en route, called in on the off-chance and technician with super... See more
Company details
Information provided by various external sources
We’re your one-stop-shop for all electronic / gadget repairs & refurbs. Get peace of mind knowing we’ve been established for over 10 years and provide a lifetime warranty on most repairs. How good’s that?! Stores in Westfield, Putney, Woking, Basingstoke, Camberley & Bracknell.
Contact info
11 The Broadway, GU21 5AP, Woking, United Kingdom
- 01483 765424
- customerservice@iBrokemygadget.co.uk
- www.ibrokemygadget.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always great service
iPhone battery replacement
Very quick, efficient and successful replacement of my iPhone battery with helpful advice offered too
Good honest service.
Quick, efficient service
Quick, efficient service. Would thoroughly recommend
Great service
Great service, used them before friendly staff. Very helpful got the job done in hand, found out exactly what problem was and managed to fix it. Happy with them
Had two new batteries fitted in Samsung…
Had two new batteries fitted in Samsung phone and neither would hold a charge. Phone then started playing up whereas it was ok before they messed about with it. Live and learn don’t go cheap
Information needs to be conveyed a…
Information needs to be conveyed a little quicker to avoid wasted trips into town
Replacement battery for iPhone 6S.
Replacement battery for iPhone 6S.
Work carried out quickly and effectively.
Rather expensive compared to Apple store but I guess you pay for convenience!
Also rather annoyingly the battery health function in iOS stopped working subsequently. Otherwise the phone works fine with renewed life...would be happy to use them again.
Good work many many thanks.
Fast and efficient
Fast and efficient, all the phones I took there for repairs, were as new after.
Low quality work
Low quality work, phone was damaged and then basically stated to come apart too.
iphone 7 plus given for broken screen…
iphone 7 plus given for broken screen and had no problem otherwise..Paid about £80 now i have a phone which doesnt even turn on after a week on repair.. When asked they said to bring it back and thet ll give me a new invoice and a quote for price. A major loss and I ll never ever recommend this to anybody..
Fast and efficient service
Fast and efficient service. I would recommend
Great customer service
Screen lost colours
I am really disappointed as I have not been informed before I had my phone fixed that the screen will not be an original screen. I was surprised about the prices of fixing it and I understand that it wouldn’t be exactly apple quality screen however not been notified that it will be this bad.
My screen has lost all its brightness and sharp colours. It almost looks anemic! If I was notified it will be like this after fixing I would’ve went elsewhere.
save your money
I spent £50 to fix my laptop only to find out when I got home it was not working properly when I took it back to the store in westfield I needed to pay more to fix. In my opinion its a rip off would not recommend to anyone. Save your money.
The staff in the Basingstoke branch are…
The staff in the Basingstoke branch are super friendly and always try their best to keep you updated on the progress of any repairs you are having done I would highly recommend this shop 👍
Poor quality fix
Poor quality fix, sons phone had an obvious poor connection on the replacement battery they did. Went in and the person behind the counter told me it was the motherboard (and was very condescending about it,)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








