Having broken my iPad screen contacted I broke my Gadget who fixed the screen within the hour. Can’t fault the service at all.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hassan the 'wizard' performed his magic yet again!! Not only can he fix my iphone when its been frisbed off my car roof or when a truck drove over it - he has now managed to massively impress me again... See more
I needed a new samsung phone. Remembered excellent service 3 years ago so returned. Wonderful ... Love my new phone and a brilliant transfer of data photos contacts etc. brilliant price better than... See more
iPad was condemned at Apple Store as irreparable so went to compare prices of new ones at John Lewis. Happening to pass iBroke My Gadget en route, called in on the off-chance and technician with super... See more
Company details
Information provided by various external sources
We’re your one-stop-shop for all electronic / gadget repairs & refurbs. Get peace of mind knowing we’ve been established for over 10 years and provide a lifetime warranty on most repairs. How good’s that?! Stores in Westfield, Putney, Woking, Basingstoke, Camberley & Bracknell.
Contact info
11 The Broadway, GU21 5AP, Woking, United Kingdom
- 01483 765424
- customerservice@iBrokemygadget.co.uk
- www.ibrokemygadget.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff
Friendly staff. Decent communication. Yet, pricey repair without new parts, and only lasted a couple of weeks before it went wrong again
Wonderful service from a lovely team
Always good service friendly helpful…
Always good service friendly helpful staff
Used them a few times always good job…
Used them a few times always good job and on time
I was very pleased with the service
I was very pleased with the service, I had my screen replaced after it became unusable through damage and since going to the Bracknell store it is as good as new. I was also pleased with how quick the service was (I was able to get my phone back within 2 hours).
Excellent service and staff very…
Excellent service and staff very friendly
Very good service
Very good service. I have used iBrokeMyGadget several times now and would use them again.
Great service and friendly
5 Stars
Fast, professional and friendly service from the team in Camberley.
Was sold a faulty handset
Was sold a faulty handset. Everytime I used the camera the phone switched off and killed all charge and wouldn't power back on. Had to charge it to get it working again and took sometimes half an hour to even start charging. Also the screen was lifting which I didn't notice before I purchased it.
I went to return it after a few weeks of being unsatisfied with the phone and was told it was a cheap handset and it must of been damaged whilst in my possession and that's why it was going awol.
Disappointed with the service
There were faults with the replacement…
There were faults with the replacement resulting in me having to go back 2 times. There was no offer of compensation for the travel expenses incurred having to go back for them to fix the fault they made, even when I contacted their head office. The screen is not good quality.
Good service
Good service. Had to return straight after having my battery replaced as the new one was overheating but had no problems since.
They fixed my screen
They fixed my screen, it cracked again within days after no incident. They refused to change it as the phone was bent- they shouldn’t have changed the screen in the first place because the phone was damaged (I wasnt aware of this and the damage to the phone must have happened when the first screen was damaged ) they failed to tell me that bit in the first instance. Would never use them again as simply don’t trust them.
Repair was delayed causing a loss of…
Repair was delayed causing a loss of income. Staff were not willing to discount upon discussion of this matter.
Got my battery
Got my battery, screen and charging point fixed and very happy with the results.
This place is amazing and the staff are…
This place is amazing and the staff are really friendly and helpful. My 13 year old daughter smashed the screen of her Galaxy A5 and it was going to cost £140 to be repaired by Vodafone so I took it to IBroke My Gadget who accessed the damage and then quoted me for the replacement screen which was £100. It was fixed within 24 hours and I was called an updated at every stage. In the end I asked for a shatter proof screen protector which was £11.99. They also kindly deducted the fault finding fee of £14 off my bill. I would definitely recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








