iCanvas Reviews 

57,892
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,369 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stunning appearance of the artwork, often noting products look even better in person with vibrant colors and clear photographic detail. Many appreciate the wide selection of unique art and available sizes, finding the ordering process easy. People also highlight excellent customer service, describing staff as helpful and responsive. However, some customers noted concerns about product quality, including unfinished frames, loose canvases, or prints with debris, and items arriving damaged due to delivery mishandling or insufficient packaging. A few people also found the provided hanging methods inadequate, and some reviewers were dissatisfied with customer service, mentioning being advised to fix damaged products themselves.

What people talk about most

Product

People report positive experiences with product quality, often praising the high quality of canvas art,... See more

Quality

Customers had positive experiences with quality, frequently praising the high quality of the canvas art and... See more

Delivery service

Consumers find delivery service to be positive, with many praising the quick and timely arrival of their... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and the wide selection of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience exceptional! Very pleased with my picture. Once again my picture was excellently packaged. Waiting to hang up. I haft to once again give praise to Joshua customer service. He has a sp... See more

Company replied

Rated 5 out of 5 stars

This company offers an array of art work that is very unique and tasteful compared to other on line like companies. What impressed me the most was the communication. After sending an email with an i... See more

Company replied

Rated 5 out of 5 stars

I recently took my first train trip to the Rockies and New Mexico. Because I’m a dork with a point and shoot camera I did not get a good picture. I wanted a good print of New Mexico so I started searc... See more

Rated 5 out of 5 stars

This is only Place my husband really likes to order framed pictures for our house. With your sales I find it very reasonable. Our picture came and it didn't really lose Color because it was so big. So... See more

Company replied



Company details

  1. Decoration and Interior Design Store
  2. Art Supply Store
  3. Furniture Store
  4. Home Goods Store

Written by the company

iCanvas specializes in canvas art, framed paper prints, acrylic, and metal wall decor. They work with both classic and contemporary artists, aiming to provide high-quality artwork at affordable prices and enhance the art purchasing experience for their customers. iCanvas, Art That Gets Your Heart. Email: Support@icanvas.com


Contact info

Art That Gets Your Heart.

Licensed artists featured on quality prints at iCanvas.com

4.7

Excellent

TrustScore 4.5 out of 5

58K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(57,892)

1,306 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vermeer’s “The Girl With a Pearl Earring”

I bought a print of Vermeer’s “The Girl With a Pearl Earring”. The quality of the print was excellent, it was stretched and mounted perfectly, and the stretchers were much better quality than I expected. Well done and I will certainly do business with iCanvas again. Thank you.

July 8, 2026
iCanvas logo

Reply from iCanvas

Hi RE,

Thank you so much for your wonderful review! We're thrilled to hear that you were so pleased with your print of **Vermeer's *Girl with a Pearl Earring***. It's especially rewarding to know that the print quality, stretching, mounting, and stretcher bars all exceeded your expectations.

Your kind words and your confidence in shopping with iCanvas again truly mean the world to us. Thank you for choosing us, and we look forward to helping you find your next favorite piece of artwork!

Nicole
iCanvas

Rated 5 out of 5 stars

Remarkable service

Remarkable service! I decided to cancel my purchase while it was shipping. ICanvas immediately stopped shipping and instantly refunded the money I spent.
Never experienced customer service like that before!

July 8, 2026
iCanvas logo

Reply from iCanvas

Hi Anna,

Thank you so much for your incredible review! We're truly grateful for your kind words and are so pleased to hear that our team was able to assist you quickly with your cancellation and refund.

Providing responsive, hassle-free customer service is something we strive for every day, so it's especially rewarding to know your experience stood out. Thank you for choosing iCanvas, and we hope to have the opportunity to serve you again in the future!

Nicole
iCanvas

Rated 5 out of 5 stars
iCanvas logo

Reply from iCanvas

Hi Sonja,

Thank you for your review! We're so glad to hear you were happy with the quality of both the print and the framing. We truly appreciate you choosing iCanvas and hope you enjoy your new artwork for many years to come!

Nicole
iCanvas

Rated 5 out of 5 stars
iCanvas logo

Reply from iCanvas

Hi Gerry,

Thank you for your kind review! We're delighted to hear you were happy with both our service and the quality of your artwork. Your support means a great deal to us, and we truly appreciate you choosing iCanvas. We hope you enjoy your new piece for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Everything always comes out how I…

Everything always comes out how I wanted. Very helpful.

July 6, 2026
iCanvas logo

Reply from iCanvas

Hi Dale,

Thank you so much for your wonderful review! We're thrilled to hear that your artwork always turns out just as you envisioned and that you've found our team to be helpful. Your continued support means so much to us, and we look forward to creating many more pieces you'll love!

Nicole
iCanvas

Rated 5 out of 5 stars

Love the quality and the vividness of…

Love the quality and the vividness of the colors.

July 7, 2026
iCanvas logo

Reply from iCanvas

Hi Joan,

Thank you for your wonderful review! We're so happy to hear you love the quality of your artwork and the vividness of the colors. It's our goal to create beautiful prints that our customers can enjoy for years to come. Thank you for choosing iCanvas!

Nicole
iCanvas

Rated 5 out of 5 stars

Ease of ordering and many options with…

Ease of ordering and many options with pictures so you know what you are getting. The pictures were prettier than the website showed!

July 7, 2026
iCanvas logo

Reply from iCanvas

Hi Valerie,

Thank you so much for your wonderful review! We're thrilled to hear that you found the ordering process easy and appreciated the variety of preview options. It's especially great to know your artwork was even more beautiful in person than you expected! We truly appreciate your support and hope you enjoy your new piece for years to come.

Nicole
iCanvas

Rated 5 out of 5 stars

Print was very nice

Print was very nice, just as depicted online. I canvas has always been a reputable company & again they did not disappoint.

July 7, 2026
iCanvas logo

Reply from iCanvas

Hi Marlyn,

Thank you so much for your thoughtful review and for your continued trust in iCanvas! We're delighted to hear that your print arrived just as it appeared online and that it met your expectations. It means a great deal to us to be considered a reputable company, and we're grateful for your kind words. We hope you enjoy your new artwork for many years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Fast service and very careful packaging for a framed canvas print.

July 5, 2026
iCanvas logo

Reply from iCanvas

Hi Jim,

Thank you for your wonderful review! We're so glad to hear you found our website easy to use and were pleased with our fast service. It's also great to know your framed canvas print arrived safely thanks to our careful packaging. We truly appreciate your support and hope you enjoy your new artwork for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Absolute Perfection!

I ordered two framed canvas prints, they arrived quickly, and in perfect condition!! Very happy with my purchase!!

July 5, 2026
iCanvas logo

Reply from iCanvas

Hi Lesylee,

Thank you so much for your amazing review! We're thrilled to hear your two framed canvas prints arrived quickly and in perfect condition. Knowing you're so happy with your purchase means the world to us. We truly appreciate your support and hope your new artwork brings you joy for many years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Its’s Beautiful!

Excellent job! Professionally framed and carefully and timely shipped! Can’t wait to order more.

July 4, 2026
iCanvas logo

Reply from iCanvas

Hi Ronald,

Thank you so much for your wonderful review! We're thrilled to hear that you love your artwork and were pleased with the professional framing, careful packaging, and timely shipping. Your satisfaction means so much to us, and we're excited to be part of your home decor journey. We can't wait to help you find your next piece!

Nicole
iCanvas

Rated 5 out of 5 stars

My art came out fabulous

My art came out fabulous. I got it on wood.

July 5, 2026
iCanvas logo

Reply from iCanvas

Hi Damaries,

Thank you for your wonderful review! We're so happy to hear your artwork turned out fabulous and that you love your wood panel print. We appreciate you choosing iCanvas and hope your new piece adds beauty and character to your space for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars
iCanvas logo

Reply from iCanvas

Hi Elizabeth,

Thank you for your great review! We're thrilled to hear you were happy with the fast shipping and the quality of your artwork. We truly appreciate you choosing iCanvas and hope you enjoy your new piece for many years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

I ADORE THIS CANVAS!!

I ADORE THIS CANVAS!!! THANK YOU!!

July 4, 2026
iCanvas logo

Reply from iCanvas

Hi Jane,

Thank you so much for your enthusiastic review! We're absolutely thrilled to hear how much you adore your canvas. It means so much to us to know your artwork brought you joy. Thank you for choosing iCanvas, and we hope you continue to love your new piece for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Great experience dealing with these…

Great experience dealing with these folks!

July 5, 2026
iCanvas logo

Reply from iCanvas

Hi Ralph,

Thank you so much for your kind review! We're delighted to hear you had a great experience with our team. We truly appreciate your support and are grateful you chose iCanvas. We hope you enjoy your artwork for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Deliver what they promised

Deliver what they promised. A gift to my sister hundreds of miles from me, all went well.

July 5, 2026
iCanvas logo

Reply from iCanvas

Hi Karen,

Thank you for your wonderful review! We're so happy to hear your gift arrived smoothly and that we could help you send something special to your sister from afar. We truly appreciate your trust in iCanvas and hope your sister enjoys her new artwork!

Nicole
iCanvas

Rated 5 out of 5 stars

Customer service is great

Customer service is great! The canvas art is high quality but did not love it in the space. I contacted customer service and they responded quickly. I worked with one person to make it right - they are the best!

July 4, 2026
iCanvas logo

Reply from iCanvas

Hi Audrey,

Thank you so much for your thoughtful review! We're thrilled to hear you had a great experience with our customer service team and that we were able to help make things right. While we’re sorry the artwork wasn’t the perfect fit for your space, we’re glad we could assist you with finding a solution.

We truly appreciate your kind words about our team and the quality of our artwork. Thank you for choosing iCanvas, and we hope to have the opportunity to help you find a piece you absolutely love!

Nicole
iCanvas

Rated 5 out of 5 stars

This company offers an array of art…

This company offers an array of art work that is very unique and tasteful compared to other on line like companies. What impressed me the most was the communication. After sending an email with an inquiry about an exchange, I received an answer within 24 hours. I made a mistake with my original purchase by choosing an item that was too large for the space where I wanted to hang it. They offered me a refund for the difference or a store credit. I took the store credit because I definitely want to shop there again. Shopping with iCanvas has been a wonderful experience.

July 5, 2026
iCanvas logo

Reply from iCanvas

Hi Robin,

Thank you so much for your wonderful and thoughtful review! We're thrilled to hear that you enjoy our unique selection of artwork and that our team was able to provide a quick and helpful response during your exchange process.

We understand that finding the perfect size for your space can sometimes be a challenge, and we're happy we could help make the experience easier. It means so much to know that you chose store credit and are excited to shop with us again.

Thank you for choosing iCanvas and for sharing your experience. We look forward to helping you find another piece you love!

Nicole
iCanvas

Rated 1 out of 5 stars

Color quality was unexpected.

Color quality was unexpected.

July 4, 2026
iCanvas logo

Reply from iCanvas

Hi Regina,

We’re so sorry to hear that the color quality of your print was not what you expected. We understand how disappointing it can be when a piece of artwork doesn't look the way you envisioned, and we truly appreciate you taking the time to share your feedback.

Your satisfaction means a great deal to us, and we're fully committed to making this right. Our goal is to ensure you have the best possible experience.

When you have a moment, please reach out to our support team at support@icanvas.com with a few photos of the print and the color issue you're experiencing. Our team is ready to help and will work with you to find the best possible solution.

We truly appreciate the opportunity to make this right. Thank you again for your understanding, and we look forward to resolving this for you as quickly as possible.

Nicole
iCanvas

Rated 5 out of 5 stars

Great poster

Great poster, great mounting and frame

July 4, 2026
iCanvas logo

Reply from iCanvas

Hi Mark,

Thank you for your great review! We're so glad to hear you love your poster and were pleased with the mounting and framing. We truly appreciate you choosing iCanvas and hope your new artwork looks amazing in your space for years to come!

Nicole
iCanvas

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look